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Reviews of Four Points by Sheraton Phuket Patong Beach Resort 4 stars

198/8-9 Taweewong Road, Patong, Kathu, Phuket, 83150 Patong Beach, Thailand

#26 of 411 hotels in Patong Beach

Guests' Choice

Review score

Based on 2626 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 September 2024

    10
    Hotel was great, couldn’t fault it but the weather was atrocious. It was the rainy season though.
    • Leisure trip
    • Solo traveller
    • Guest room, 2 Double
    • Stayed 4 nights
    • Submitted via mobile

    Location was great, clean spacious room, lovely pool areas and helpful staff.

    Stayed in September 2024

  • Reviewed: 22 September 2024

    9.0
    Great hotel!
    • Leisure trip
    • People with friends
    • Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Lovely modern hotel with great facilities, right on the beach.

    Stayed in September 2024

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Personal choice but the cleaning staff could have had more access to PPE as there were many cases of gastroenteritis going around the hotel at the time and the cleaners in particular did not wear masks or gloves.

    My partner and I stayed for almost 2 weeks at the start of September. Unfortunately my partner fell ill on the third day into the holiday so the majority of our stay was spent in the hotel room. The staff were amazing and were on hand to support us where they could. A special thank you to Summer! She was so welcoming, kind and supportive of us and made our stay the most comfortable.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    very good
    • Leisure trip
    • Couple
    • Guest room, 2 Double
    • Stayed 3 nights

    in the shower the water temp is changing without touching. this so annoying bc you cant make a long fun shower.

    the stuff was great, and the pool was amazing. basically almost everything was good. Recommended.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    10
    Exceptional Staffing!!
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    The entire staff was excellent, especially the following: THANAKORN TONTRONG (MR.) ASSISTANT FRONT DESK MANAGER. Ralph Marvin Guab (Ralph) DUTY MANAGER ART ASSISTANT FRONT DESK MANAGER. Hannah Nguyen Front Office Manager

    Stayed in August 2024

  • Reviewed: 17 September 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Pool Access, Guest room, 2 Double
    • Stayed 5 nights
    • Submitted via mobile

    Located conveniently close to the nightlife yet still offered a separate space from the hustle and bustle. The hotel served a variety of cuisines catering for different palates. The hotel staff were very diligent, polite and extremely helpful.

    Stayed in August 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 8 nights
    • Submitted via mobile

    My stay was outstanding. The location is ideal, providing excellent access to local attractions and stunning views. The facilities are modern, spotless, and very comfortable. However, it was the staff that made the experience truly exceptional. They were remarkably friendly, attentive, and committed to ensuring everything was perfect. While there’s always room for minor improvements, the excellent service and high-quality amenities made this stay remarkable. I highly recommend this hotel for its superb location, excellent comfort, and exceptional hospitality.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 2 nights
    • Submitted via mobile

    This is to the manger,The price we are not in the high seasons 😔

    The staff very helpful and they try to help as much as they can 🥰🥰🥰🥰🥰

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Excellent 3 nights stay
    • Leisure trip
    • Family with young children
    • Guest room, 2 Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Beautiful hotel by the quieter area of Patong beach

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    A very nice experience
    • Leisure trip
    • People with friends
    • Guest room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    Everything was good

    Everything

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Perfect vacation stay
    • Leisure trip
    • Group
    • Guest room, 2 Double
    • Stayed 2 nights

    All is good!

    Great place to stay, going to book again for my next visit. Will recommend to friends and family for sure.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 9 nights

    Very good

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    It’s always good to book hotel rooms with booking.com
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 3 nights
    • Submitted via mobile

    Location

    Clean

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Pool Access, Guest room, 1 King
    • Stayed 10 nights
    • Submitted via mobile

    Staff are amazing. Beds are comfortable. Pools are great. Location is great.

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Guest room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    Staff were so friendly and welcoming

    Stayed in September 2024

  • Reviewed: 10 September 2024

    10
    Couldn't fault the location, staff or service
    • Leisure trip
    • Solo traveller
    • Guest room, 2 Double
    • Stayed 7 nights
    • Submitted via mobile

    Perfect location

    Stayed in August 2024

  • Reviewed: 9 September 2024

    9.0
    Really enjoyable stay, will hopefully come back in the future.
    • Leisure trip
    • Solo traveller
    • Guest room, 1 King
    • Stayed 2 nights

    honestly I can't say anything negative too much. Its quite large and its not too clear where the lobby is for the block at the back so I think some signposts could be useful. That was the only real negative.

    I really enjoyed the rooms funny enough. It felt clean, fresh and very aesthetically pleasing. Big bonus was the beds and variety of pillows (I have a stiff neck). The quality of breakfast room service was also very delicious.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    we have great time with amazing services
    • Business trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 3 nights

    ---

    to be honest everything ;)

    Stayed in August 2024

  • Reviewed: 9 September 2024

    8.0
    The hotel is really nice, the room was incredible and the breakfast buffet was the best we had. If you’re cool with a bu
    • Leisure trip
    • Couple
    • 1 Bedroom Suite, 1 King
    • Stayed 1 night
    • Submitted via mobile

    Unclear instructions or signage on getting to our room / the lifts

    The pool at the front of the property is the main highlight

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Enjoyable and everything was perfect
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Cleanliness was amazing. Facilities were good as well.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Modern resort with wonderful amenities. Perfect location - opposite the beach. Close enough to walk to main areas but aw
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 8 nights
    • Submitted via mobile

    No opening windows to standard rooms, no day spa on site. Despite paying in full they wanted to take a ridiculously large security deposit - equivalent to over $500 AUD which was excessive and not stated anywhere on my booking.

    Fantastic location - quiet and away from all the craziness but an easy walk. Located opposite the beach where all the vendors and water activities are. Modern and new resort, great infinity pool overlooking the beach

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Don’t look any further book here !
    • Leisure trip
    • Couple
    • Guest room, 1 King
    • Stayed 6 nights
    • Submitted via mobile

    Nothing ! The only negative thing was how some guests were so mean to the staff which is such a pity as this was the best staff service we’ve received!

    Very modern, clean and up to date. The staff were beyond amazing and helpful ,from the managers, concierge, cleaning staff and bartenders. They should be proud of themselves for their hard work.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Really enjoyable and memorable experience
    • Leisure trip
    • Solo traveller
    • Guest room, 1 King
    • Stayed 7 nights
    • Submitted via mobile

    Too many kids running around at times, but that cannot be helped as a family hotel. Would suggest maybe one of the pools or areas is adults only. Shower was running hot and cold without touching thermostat. I didn’t raise the issue as it didn’t affect me to much, however should I have raised this, I am in no doubt that they would fix / solve the issue.

    Very clean, staff are very helpful. Room is big, room service available and house keeping worked around my schedule and being available to clean room late afternoon

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Very good experience
    • Leisure trip
    • Family with young children
    • Guest room, 1 King
    • Stayed 9 nights
    • Submitted via mobile

    New and clean hotel

    Stayed in August 2024

Showing 1 – 25

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