it was perfection

Exceptional!! I’ve stayed at many of the great hotels of the world and this rates right up there. Room was huge and handsome. Comfortable linens and pillows. The hotel is conveniently located in the heart of the city with direct access to the Phayat Thai BTS Skytrain station and is only a 5-minute walk from the Airport Rail Link Phaya Thai Station. The breakfast was like no other. At least 8 stations – anything you could want. The staff was AMAZING:special shout out to Gia, Bsu, Bom, and Ploy. Two infinity pools on the 22nd and 34th floors.

Stayed in November 2024

No complaints at all.

Service was impeccable. Staff were always smiling and ready to please. Room was superb and serviced to perfection. Pool was clean and staff available immediately.

Stayed in November 2024

TV system

Breakfast is very good. Friendly and helpful staff. Very convenient location.

Stayed in November 2024

Nothing

Everything

Stayed in November 2024

Nothing!

This was our 2nd stay at the end our a two week trip. First in a suite, second in the interconnecting rooms and both have been amazing value with obvious difference in terms of the added benefits of the suite. If we go back we would be staying here. So easy to reach to and from the airport.

Stayed in November 2024

The blasting AC in common areas

Absolutely gorgeous hotel with the nicest staff, we loved the rooms, the breakfast & the hotel pools.

Stayed in November 2024

It’s a little bit annoying that lifts don’t go to all floors but it’s a minor thing

Easy access from airport, friendly staff, great views clean large room, choice at breakfast

Stayed in November 2024

Whilst I understand it's a very beautiful view from the top, I definitely could have done without all of the people live streaming and vlogging from the pool. I felt like I was dodging cameras left right and center. There should be a rule no videoing or live streaming can be done. pictures fine but it was a bit too much.

It was a real treat to stay in a five-star hotel, the pools are spectacular if not a little cold but I probably have something to do with being here in the rainy season. The breakfast was superb, I could have stayed there for hours. There's so much, you physically get a map to show you where all the food bits are. The happy hour 5-7 on level 22 was amazing.

Stayed in November 2024

Lack of assistance from concierge to help us with a cab to a restaurant booking and being told when I suggested an alternative "we don't 'do' Tuk Tuk's" We walked outside and ...... hopped into a Tuk Tuk and the Tuk Tuk got us there with a minute to spare!

An all round fabulous stay, the quality of the hotel from first impression (car parking) through reception meet and greet, being shown to our room, the room itself, the wonderful view, brilliant breakfasts, great room service - absolutely everything was top class.

Stayed in August 2024

Two elevators to reach the top pool

Position, staff, breakfast

Stayed in November 2024

Nothing !!

Everything

Stayed in October 2024

N/A

I loved everything about this hotel. The room was spacious as well as a very large bathroom with everything you might need. The breakfast offering was fantastic, truly something for everybody, but also because there is so much on offer for breakfast, we found ourselves not needing to eat another meal until dinner time in the evening. The pools are also beautiful, and well maintained. Great location to get to and from the airport, and also around the city as the train station has a direct "skywalk" link to the hotel which is well sign posted. Another bonus was the fact that our flight was at midnight, so when we checked out at 1pm, we were able to use all the facilities for the rest of the day, so was able to shower in the pool shower rooms before we left for the airport at 9pm.

Stayed in November 2024

Fantastic hotel. Executive lounge offered a range of excellent food and drinks. Highly recommend this hotel.

Stayed in October 2024

Beautiful and clean property , helpful and courteous staff , great food, convenient location , love the pool and the spa

Stayed in November 2024

None

The bed is very soft and suitable, all area are very clean, specially for the rooms.

Stayed in October 2024

The only one was not good: only one champagne in the list:(

Everything was brilliant: service, room, furniture, meal, pools

Stayed in November 2024

Good location, good breakfast, nice pool

Stayed in November 2024

nothing all is perfect

It's my second time in this hotel and it's always so perfect. First the localization is very easy from Airport link or BTS. Second the toom is amazing and very quiet. I loved the swimming pool with the view. About the breakfast is look like be in heaven, all food you can imagine is there. Sure for my next time in Bangkok, I will come back in Eastin Payathai.

Stayed in October 2024

Nothing. Was perfect.

This hotel is amazing! We always try to stay somewhere different each time we travel to Bangkok but from now on, this will be our first choice. The location is excellent with a covered walkway direct to BTS train and the Airport train link. Best Buffet breakfast I have ever had (I have had a lot) and both pools are excellent with amazing views of the city. The staff were excellent! The breakfast manager taking her time each day to make sure our experience was excellent and also offered plenty of advice on things to do and see. If i could rate this place 11 out of 10, I would!

Stayed in October 2024

That we had to leave!!

Absolutely stunning in every way possible. Beyond any of our expectations.

Stayed in October 2024

Nothing. It was perfect.

Beautiful and extremely clean. New and state of the art. Incredible amenities and facilities! Incredible staff, and service! Completely blown away!

Stayed in October 2024

Didn’t get late check out

Beautiful design and super convenient to a little shopping/office block, also directly link to the AirPort Express. Given the terrible traffic, it’s a luxury to know how long takes to get you to the airport.

Stayed in October 2024

Amazing room, we were on 43rd floor in a suite with the teenage children, so much space and beautiful rooms! It was the most perfect stay to start our holiday (we will also end it here). Easy to reach from the airport and the staff are so attentive. The executive lounge made it hard to leave! But we did pride ourselves away to explore the city!

Stayed in October 2024

Nothing

Great location

Stayed in October 2024