18 Phayathai Road, Thanon Phayathai Subdistrict, Ratchathewi District, Ratchathewi, 10400 Bangkok, Thailand
#6 of 1,565 hotels in Bangkok
Guests' ChoiceBased on 1071 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.4
Facilities
9.7
Staff
9.7
Value for money
9.1
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Oliver
United KingdomStunning stay
Stayed in September 2024
Reviewed: 20 September 2024
Julian
Thailand-
All cool
Stayed in September 2024
Reviewed: 20 September 2024
Pui
Hong KongGreat variety for breakfast. Excellent location. Good service. Large swimming pool.
Stayed in September 2024
Reviewed: 19 September 2024
Thivani
United StatesEverything was perfect
The staff , location was great
Stayed in September 2024
Reviewed: 17 September 2024
Sam
United KingdomI honestly can’t think of one thing
The hotel had so much more offer. The food was amazing, the aesthetic standard was very luxurious, the service was exceptional, the amenities where endless and the hotel itself was gorgeous. Super well connected too
Stayed in September 2024
Reviewed: 16 September 2024
Ah
SingaporeNothing that I dislike
It’s very convenient and easy accessible to other locations
Stayed in September 2024
Reviewed: 15 September 2024
Usman
United KingdomOur room. The breakfast. The infinity pool. The staff!
Stayed in August 2024
Reviewed: 14 September 2024
Julien
SwitzerlandAll great. Pool waw stunning. Breakfast was huge - and delicious. Great location. Nothing to say but good things.
Stayed in September 2024
Reviewed: 9 September 2024
Yee
Hong KongNot for now
Great location and comfy room. Friendly staff service. Great breakfast.
Stayed in September 2024
Reviewed: 6 September 2024
Afifah
SingaporeNothing!
It was away from the hustle and bustle of BKK city life yet well connected.
Stayed in September 2024
Reviewed: 4 September 2024
Chiew
SingaporeWhen we arrived, the hotel recetion staff were all smiling and friendly. Bom who welcomed us at the counter was very friendly, and gave us valuable advice about taking the Airport Rail Link, which saved us a lot of time and money.
Stayed in September 2024
Reviewed: 2 September 2024
Kun
TaiwanUpon returning to the room on August 31st, I found that my white North Face short-sleeve shirt was missing, possibly taken by housekeeping as it was the same color as the bedsheets. I suggest being more careful when cleaning the room.
The hotel is conveniently located near the MRT and the airport express line, making transportation easy. The room is tidy and comfortable, though it lacks a bathtub. The infinity pool is stunning, and it would be great to have lifeguards stationed around the pool.
Stayed in September 2024
Reviewed: 1 September 2024
Jonathon
IsraelPool was freezing
Breakfast
Stayed in September 2024
Reviewed: 1 September 2024
Hugues
FranceThis is our second stay in Eastin Grand Phayathai and we will come back again and again because this hotel is simply the best in Bangkok! Everything is just perfect! The location, the design, the view, the pools, the restaurants, the executive lounge and the very professional staff. We love absolutely all! Congratulations to the General Manager Emmy for such a great hospitality.
Stayed in August 2024
Reviewed: 31 August 2024
Julie
United KingdomThe pool was actually really cold and windy
Super glitzy and in a great location for the airport sky train link.
Stayed in August 2024
Reviewed: 30 August 2024
Rayuela
FranceThe lobby of the hotel is gorgeous. The breakfast - I join everybody in their opinion - is gargantuesque, the choice is enormous (there’s a printed plan of different counters, so that you don’t miss anything!). Both swimming pools are spectacular. Cocktails and canapés served in the Executive Lounge as well as its atmosphere are extremely nice, definitely worth opting for it, just check up first that your personal day routine corresponds to the happy hour (as it is kept up strictly) - with our program we managed to attend it just once, which we regretted a lot. Our room was lovely, featuring a bath next to the full size window. I can’t say I loved the area around the hotel, but the direct access from the airport shuttle and a metro station next doors is a definite advantage. The hotel is an oasis of comfort, so basically you can spend within it a very relaxing day with a high standard services - no need to go out :) Special thanks to the administration for the attention to my daughter’s birthday. I definitely recommend to stay in this hotel.
Stayed in August 2024
Reviewed: 30 August 2024
Emilio
DenmarkEverything was exceptional. Staff was amazing. Rooms were completely clean and the breakfast was one of the best ones I have ever had. I will definitely come back to this hotel if I come back to Bangkok. Thank you.
Stayed in August 2024
Reviewed: 30 August 2024
Juan
SpainExceptional
Stayed in August 2024
Reviewed: 29 August 2024
Jean
PhilippinesNothing, our stay was great!
Superb! BTS link and airport railway connected. Breakfast was amazing everyday! Clean and comfortable bed and pillows. Shower pressure and toilet clean. Infinity pools with overlooking is very good especially when it is hot outside, we have a way of spending time and enjoying inside the hotel. Restaurants and cafes nearby the hotel.
Stayed in August 2024
Reviewed: 27 August 2024
Laia
United KingdomThe higher pool site had very little lounging areas, even though the pool is quite large.
The restaurants were excellent, breakfast was fully loaded with everything you could think of. The pool areas were very pretty and the rooms were comfortable. The service was excellent.
Stayed in August 2024
Reviewed: 27 August 2024
Zdeněk
Czech RepublicAll excellent
Amazing location, near several train stations, very friendly and helpful staff and amazing breakfast!!!
Stayed in August 2024
Reviewed: 26 August 2024
Bart
NetherlandsBeautiful hotel with amazing facilities. Best place to stay in Bangkok. I think the best hotel I’ve ever stayed at
Stayed in August 2024
Reviewed: 24 August 2024
Clive
United KingdomLoved it all
The pools on the roof just fabulous
Stayed in July 2024
Reviewed: 24 August 2024
Thomas
France- business like feel - room soundproofing, although I was in a deluxe type of room - ensure to get a room above the 30th floor cause otherwise you will hear kids from the pool area located on the 22nd floor - literally could hear the neighbors talking - too many people from mainland with bad manners
- cleanliness - attention from the staff - housekeeping reactivity - direct access to overground metro - good breakfast selection - bunch of legit food pop-ups downtowns
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content