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Reviews of Citrus Patong Hotel by Compass Hospitality 4 stars

222 Ratcha Uthit, 200 Pee Road, Kathu, Patong, Phuket, 83150 Patong Beach, Thailand

#148 of 414 hotels in Patong Beach

Guests' Choice

Review score

Based on 122 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 12 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast.. small area with limited choices

    The stuff is very nice Location good.. not far away from the patong walking street and not very loud

    Stayed in November 2024

  • Reviewed: 16 October 2024

    8.0
    It was altogether a pleasant stay. I really appreciate the friendly and kind service provided by Fah
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Room was not that quite. Bathroom was not that clean. I didn't like one receptionist there.

    I really enjoyed the breakfast, it was a simple spread but had everything what I wanted to eat

    Stayed in September 2024

  • Reviewed: 12 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The gym was so small and the third bed in the room was very very inconvenient.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Balcony
    • Stayed 1 night
    • Submitted via mobile

    Compscllmll

    Ovreall OK

    Stayed in September 2024

  • Reviewed: 1 September 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Good location

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    Comfortable clean and friendly Team at the Citrus
    • Leisure trip
    • Couple
    • Superior Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Sadly there were only four deck chairs outside. One of these is broken and does not sit up properly and if more than three people were at the pool there was nowhere for you to sit. Maybe some cafe tables and chairs outside might be ideal. The pool was clean but around the edge of the pool I could see that it needs some repairs and maintenance.

    The room was a generous size. The staff were absolutely lovely all the time saying hello and goodbye as we entered an exit the property The breakfast was an adequate amount and the breakfast staff absolutely lovely. Special mentioned to the breakfast lady called beer and the reception stuff on the counter every evening.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Ideal hotel with below par service
    • Leisure trip
    • Couple
    • Superior Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast. They have very limited options. Last day, we went to have breakfast around 10:10am and we were only left with some rice and leftover VEGETABLES of a chicken curry. Chefs refused to recook anything and when we complained for reception , they offered a free meal. However, we couldn’t stay more as we were checking out. We requested to refund our breakfast fee but they refused to do so.

    The location was superb. It had clean modern rooms with a balcony. The rooms were bit compact but was appropriate for a short stay.

    Stayed in August 2024

  • Reviewed: 15 August 2024

    8.0
    The perfect holiday.
    • Leisure trip
    • Couple
    • Deluxe Pool View Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Shower door didn’t really stay still as much but nothing a towel mat couldn’t fix. Wasn’t really a problem.

    The hotel was amazing, beautiful, friendly and helpful staff. The breakfast options were perfectly fine with variety’s of cereals, toast, pastries, fruits and yoghurts, thai options otherwise nice brekky places around the area. The location was great!! Just down the road from the beach, surrounded by food places and easy access to transport for tons of different activities. The room itself was lovely, with great working air conditioning, good bathroom with a great shower, comfy large bed and a nice balcony.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Normal
    • Leisure trip
    • Family with young children
    • Superior Twin Balcony
    • Stayed 10 nights
    • Submitted via mobile

    It’s 4 stars but not as it is showed in reality!! They don’t have staff to support you during check in and check out you have to carry all luggage’s by yourself.. No parking Small GYM one trade mill and a few dumbbells 💪 Very expensive!! Very poor breakfast no varieties of food 🥘

    The location only

    Stayed in August 2024

  • Reviewed: 27 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The water temperature in the shower changed a lot, sometimes becoming burning hot or just straight up cold. And no matter how much we tried we couldn't get it to stay the same nice warm temperature for more than a minute 😥 Same thing happened in Bangkok as well, so idk it might be a nationwide issue.

    Loved the pool, we were almost always alone there, so it was nice to learn and practice swimming in peace. Location was also great, walking distance to a few nightmarkets, good restaurants, cafes and the beach.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Balcony
    • Stayed 2 nights
    • Submitted via mobile

    - requested for 30 minutes delayed check out but faced a hard time with staff.

    - value for money - room amenities - well maintained property

    Stayed in July 2024

  • Reviewed: 2 July 2024

    9.0
    A Good Hotel , Impressive and would love to stay there again.
    • Leisure trip
    • People with friends
    • Superior Balcony
    • Stayed 3 nights
    • Submitted via mobile

    1) As I explained earlier about I was getting a little shock from Taps of the Room number 305. There might be earthing issue. I would say immediately fix it. It might be dangerous for someone else. 2) I want there to be a Beer Bottle opener in every room. It wasn't there even if it was not available in the reception.

    1) Distance, I love the Hotel, it's not too far from the walking street and Patong beach. Just 800 meters. 2) The staff were very courteous and polite, I love the way they smile all the time. 3) Cleanliness 4) Indian restaurant name Indian delight near by 20 meters away from Hotel. The food was delicious there. 5) I stayed in the room number 305. Because I was getting shock from the taps. I made them aware about it, so they changed my Room to 203. 6) Check in and Check out were very smooth. They refunded the security deposit of 1000 baht taken at the beginning, without any issue.

    Stayed in June 2024

  • Reviewed: 23 June 2024

    7.0
    Perfect budget hotel close to Patong beach
    • Leisure trip
    • Couple
    • Deluxe Pool View Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room requires proper cleaning and update as the it seem worn down and tired already Avoid if you’re looking for anything upscale

    Location was great close to Patong beach and shopping areas Staff were friendly and helpful

    Stayed in June 2024

  • Reviewed: 31 May 2024

    7.0
    Great location. Hotel room was okay as long as it was clean, however the breakfast was poor and not appealing at all
    • Leisure trip
    • Family with young children
    • Superior Twin Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast

    The location

    Stayed in April 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Old TV could do with smart tv

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Great 👍🏻
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Food is less available

    Clean and nice 🙂

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Great, value for money and good location
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 6 nights

    wifi is not as good in the room, had to use my own data the blind were not as good and light in the morning wakes me up

    Staff were really friendly and helpful 24 hour service staff and good security Near to the beach and main activities in the patong

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Pool View Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Queen bed was made of 2 single bed, so it wasn't so comfy.

    Friendly staff and great pool

    Stayed in May 2024

  • Reviewed: 27 April 2024

    9.0
    Comfortable, clean, modern and great value for money
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 7 nights
    • Submitted via mobile

    The ONLY negative thing I have to say is that the fitness centre is not a fitness centre. Its a small little room right by the pool with a couple of treadmills, a small bench and small weights. I didn't bother to use it and walked to a local gym instead.

    Stayed in Citrus for a couple of weeks and absolutely loved it. The room is a good size with a very powerful AC, comfy bed, decent size balcony, hot water and a great desk space. The hotel seems to be recently renovated too which made it feel very modern and clean. The location is also very good as you're close to everything, but its also peaceful and not super busy like it is closer to central patong. I was still able to walk out at all hours of the day and night and able to get food, drink, massage, go gym, go beach, etc. The price of the hotel is also great value for money too at the time of staying.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Balcony
    • Stayed 5 nights
    • Submitted via mobile

    N/A

    Great location, close to the beach and main bars and shops. Helpful reception staff

    Stayed in February 2024

  • Reviewed: 1 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It’s proximity to beach and party areas as well as helpful staff.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    9.0
    Best vacation so far!
    • Leisure trip
    • Couple
    • Deluxe Pool View Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Got charged for breakfast by mistake. Had breakfast included but the staff didn't know because their list wasn't updated. So they charged me the first two times.

    Staff are very friendly, no extra charge to use the safe, the pool is nice, everything is good!

    Stayed in February 2024

  • Reviewed: 9 January 2024

    9.0
    I recommend to stay in this hotel.
    • Leisure trip
    • Solo traveller
    • Superior Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The price was too high.

    Small and new hotel, Very close to patong beach. The area was so quiet.

    Stayed in January 2024

  • Reviewed: 24 December 2023

    9.0
    It great
    • Leisure trip
    • Family with young children
    • Deluxe Twin Pool View Balcony
    • Stayed 8 nights
    • Submitted via mobile

    Nothing

    Close to all activities

    Stayed in December 2023

Showing 1 – 25

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