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Reviews of Crystal Bay Beach Resort 3 stars

205 Moo 4 Had Thong Takian Maret Koh Samui Suratthani, 84310 Lamai, Thailand

#61 of 93 hotels in Lamai

Guests' Choice

Review score

Based on 367 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    9.1

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 23 September 2024

    7.0
    The hotel itself is pretty average, but still is a good option where to stay at around Lamai area
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The beach can be too crowded at the daytime

    The immediate access to the beach from the hotel Crystal beach is surrounded by rocks, really nice and cosy, very comfortable for swimming and paddle boarding (you can rent it at the beach for 300 baht / hour) The stuff is very friendly and sweet

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Wonderful staff made our stay even better
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no sun loungers around the pool. Only a few downstairs but they are often shaded. The pool is also quite small, but with it being a smaller hotel it never felt crowded.

    The staff absolutely made this hotel. They went to every effort to make you feel welcome and comfortable. The food at the restaurant is really good, especially the massaman curry. Obviously the view and proximity to the beach is lovely and convenient.

    Stayed in July 2024

  • Reviewed: 11 September 2024

    9.0
    Loved Crystal Bay!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Photos are from years back. Not quite accurate but still a great spot

    Amazing location!! Right on the beach, would definitely stay again.

    Stayed in August 2024

  • Reviewed: 10 September 2024

    9.0
    Comfortable hotel on a beautiful beach
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is in an excellent location on a beautiful beach. Our room was very comfortable and the breakfast was great. The staff were always helpful.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Beachfront Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Viewpoints and beach appearances

    Stayed in September 2024

  • Reviewed: 25 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Shower fittings a bit dodgy

    Great staff and so close to beach. Very cheap motorbike hire.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Perfect beach & Spa
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    - we stayed in Deluxe room and have seen, that the doors has a mini hole, so the little lizard was in our room =) It was cute, but little unexpected and we have brought him outside. Maybe you can make the doors more safe. -the breakfast menu was a bit limited. There are only 6 dishes. If you have booked a room with a breakfast you can choose one dish for free. If you want to eat more than one dish, f.e. fruit Salad or Joghurt, you need to pay extra. - only black tea ans no fresh pressed juice.

    - the hotel team is very friendly and nice - the beach is perfect: a mix of sand and and rocks is amazing. It is the perfect place for children. Also you can snorkle and see some cute fishes. The hotel is directly at the beach, what is very comfortable. - Best sunrise in my life! (By cloudy wetter) - Very quite, no parties, no loud music. It is the perfect place to relax

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    The perfect sea & the best sunrise
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    - the breakfast menu was a bit limited. There are only 6 dishes. If you have booked a room with a breakfast you can choose one dish for free. If you want to eat more than one dish, f.e. fruit salad or joghurt, you nee to pay extra. - only Black tea ans no fresh pressed juice.

    - the hotel team is very friendly and nice - the beach is perfect: a mix of sand and and rocks is amazing. It is the perfect place for children. Also you can go snorkle and see some cute fishes. The hotel is directly at the beach, what is very comfortable. - Best sunrise in my life! (By cloudy wetter) - Very quite, no parties, no loud music. It is the perfect place to relax - Massages are super

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Toilet and shower not something to write home about.

    Location was perfect right on magnificent beach Rooms large and comfortable Staff very kind and helpfull Nice restaurant with very sympathetic workers No problem getting transportation to lamai or chewang Overall loved it !

    Stayed in August 2024

  • Reviewed: 11 August 2024

    7.0
    Lovey and helpful staff. Basic rooms but good location on beautiful bay.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit noisy.

    The location on a beautiful cove was great for the family. Rooms were basic and clean.

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Gorgeous location and hospitality
    • Leisure trip
    • Couple
    • Grand Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The shower was a bit temperamental and had less power than we’d hoped for in their grandest room. There are no sun loungers around the pool, a few down on the ground floor but they were mostly in the shade, so it often felt like there was no where to lay in the sun comfortably.

    The staff were lovely and couldn’t do enough for you. The restaurant was also really nice and you can tell the chefs care about the quality of food. The bed was also very big and comfy.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    Good views
    • Leisure trip
    • Family with young children
    • Deluxe Double Room - Beach Front
    • Stayed 2 nights
    • Submitted via mobile

    We had to manually pay using our credit card upon checkin despite booking via booking.com and having already provided our card details via the platform. We were told they don’t take payment via the platform for some vague reason “so you can get a refund etc etc…”

    It’s right on the beach and has great views

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Great value at fantastic beach
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Food was pretty good, a bit pricey but OK for a resort hotel. Coffee not great, but I'm picky. A few places to eat nearby but not many.

    Beach is fantastic and right outside the door. Lovely staff.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Grand Double Room with Sea View
    • Stayed 4 nights

    Noise from the street, but this depends on the choosen room. The first one, we had (grand seaview deluxe) was a bit noisy, the second one (seaview deluxe) was not.

    Beach was spotless and beautiful.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff is amazing!! Rooms are clean and beautiful area :)

    Stayed in July 2024

  • Reviewed: 16 July 2024

    9.0
    Lovely hotel with beach at your doorstep.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights

    Nothing

    The beach is right at your door step and the staff are very friendly. You will need the taxi to get around but not a big deal as the beach was our main focus.

    Stayed in June 2024

  • Reviewed: 9 July 2024

    9.0
    Beautiful location
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Rooms basic but very clean and great value. Bathroom could do with a revamp.

    Location! The beachfront terrace room was big (3 of us), and loungers facing sea were fab - especially at sunrise and sunset. You can go to and from your room all day long. The pool, although small, is clean and has a nice view of beach

    Stayed in July 2024

  • Reviewed: 29 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Incredible beach!!!

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 2 nights

    We stayed here specifically for the snorkeling. It was good, not exceptional like Koh Tao, but we very much enjoyed. It is so nice to snorkel from the beach. Lots of lovely coral, and a decent amount of fish. Visibility was ok/good, not great. Beach was lovely--lots of people relaxing and just chatting in groups in the water. If you do not bring your own snorkel, you can buy one from the place next door. We paid 590 baht and the snorkel was quite good.

    Stayed in May 2024

  • Reviewed: 11 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Hotel a primera linea de la playa. Gatitos

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights

    Restaurant closes by 9 pm. No night scenes in the evening. Beaches are mostly quiet after 8 pm.

    Easy to get there as the resort is right at the main road. Best for couples and family to spend quality time by the beach with a beautiful view.

    Stayed in April 2024

  • Reviewed: 2 June 2024

    8.0
    6 nights in Crystal Bay Lamai
    • Couple
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Buy some insect spray, lots of flies and little midgees. Plenty of good sunscreen. About 10 minutes out of Lamai, taxi truck ride about $8 each way. Lots of bars in town.

    Room was good although pictures made rooms look bigger. Staff fantastic always that Thai Smile. Lovely beach cleanest I've been to. Had to share with 300 other tourists and locals on weekends. The Restaurant was great the food always fresh. Lots of massage spots and other Restaurants on the beach too. Would recommend this resort.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Overall stay was good, lovely view from balcony having morning coffee. The beach not crowded at all.
    • Leisure trip
    • Couple
    • Beachfront Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    We stayed in D6. The aircon in the room too small to cool the room. Only part of the room were covered by the aircon. We had to move the bed to get aircon on the bed. Very bad smell coming from the bathroom. Sort of a sewer smell. The door to the balcony wasn’t fitting properly, struggled to open and close it. Door needed some maintenance.

    The best swimming beach, the bed comfy, breakfast very good. The view to the sea is beautiful. Location is ok. Staff very friendly.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    9.0
    Great position for the money
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    The pool was not always in great condition also because there were many insects, same as the sun beds and the outside facilities

    The position on one of the best beach of Samui

    Stayed in May 2024

Showing 1 – 25

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