The general tidiness of the property could be improved.

Location excellent, facilities a little tired. Breakfast was excellent.

Stayed in September 2024

Nothing bad about the Bay Beach Resort it slowly is being updated which is a big plus going forward

Choeng Mon area and beach is lovely to swim and enjoy the loungers. It’s the staff & owners that make the property so appealing

Stayed in September 2024

I liked it, the new owners and staff are slowly updating the facilities. The owners and the staff make the Bay Beach Resort.

Location, Location, Location

Stayed in September 2024

Lovely hotel in Koh Samui. The beach is beautiful - not too big but lots of good restaurants and bars available. The hotel has lots of sunbeds on the beach so plenty of choice available. The pool is nice and again, we never struggled to get a sun bed. The hotel also provided towels for both the pool and the beach. Rooms were clean and bright and the bed was comfy! Overall, I would recommend staying at this hotel.

Stayed in August 2024

A couple of times the cleaning wasn’t done in the room - not bothered about towels etc but you do need more toilet rolls etc

Right beside the beach and lots of restaurants and fitness places etc

Stayed in August 2024

In the bathroom we didn't have a curtain and it was a bit of a mess when showering! We had lunch at the restaurant and the food was great, so the next day we went again for dinner with some friends and OMG it seems a completely different restaurant! The food wasn't yummy at all, some of us didn't eat! I noticed that during lunch the manager or boss was there, must have done the difference!

Since the property was in discount we had a very good value for money on this property! The room was very clean and smells so good! Big room and a nice and big balcony! We didn't use the swimming pool but we enjoyed the beach, it was very relaxing! The staff was very helpful and the late check out was great!

Stayed in August 2024

Television not worked.

1. Awesome view 2. Hospitality is good

Stayed in August 2024

Little bit dated and tired

Location is amazing with beach on doorstep and huge beautiful clean swimming pool. Staff really friendly and accommodating

Stayed in August 2024

The bathrooms in rooms near reception need abit of maintenance

The Staff were super friendful/very helpful and guided us on transport from the island. It's a beach front property with available sun beds.

Stayed in July 2024

Everything was fine

Swimming pool and close to beach

Stayed in July 2024

Nothing

Close to beach and restaurants

Stayed in April 2024

Standard room mattresses need to be turned and made sure that they aren’t collapsing as it doesn’t give a good nights sleep.

The proximity to the beach and surrounding facilities , the smart tvs in all rooms allowed patrons to go on and get Netflicks which was an added bonus. The care of the staff was paramount to booking to come again.

Stayed in April 2024

Your restaurant could have been better great stay at your motel but preferred to eat and drink elsewhere

Location was great

Stayed in March 2024

cleaning of rooms was not good ,our bathroom sink and floor never cleaned,found cleaners chatting in our room. tea and coffee never replenished

great location lovely pool reception staff were great

Stayed in March 2024

Smelly sewage our entire room bungalow reeked anytime someone took a shower.

Great spot close walk to anything you need. Always something going on. One of the chiller and more low key parts of the island. Beach a minute walk.

Stayed in March 2024

Nothing special with this place other than the beach it resides on is amazing! No I haven't stayed at the other motels surrounding this one but I got the feeling this was the step child to other ones. The beach is awesome and the Main Street in front of the hotel is awesome. It is a safe place to stay for a few nights but I think that probably the surrounding hotels might be better? It was a good place to stay all the same though. Really love this area.

Stayed in February 2024

Would of preferred hot water from the sink

Good location close to the beach very friendly owners and staff willing to go the extra mile

Stayed in February 2024

The room was a bit basic for its price. It has two shower heads but hardly any water presure. Also the bathroom looks a bit old/messy. It had all it needed but for the price we expected better (Fair to say the price was maybe expensive because we booked a day before arrival). Also the restaurant (even though guests get 10% discount) is really expensive. Oh and internet is non existance. They offer Wifi but it is SUPER (like terribly) slow. Even cheap restaurants in the mountain area have better internet than this place.

Very beautyfull beach, overall clean, nice staff and a lovely (very expensive) restaurant. The pool is good and clean but smells chemically.

Stayed in February 2024

Although room was very clean and worked for my requirements, it could have done with a few upgrades to make it more relaxing.

Good location on the beach. Close to restaurants and bars, shops and money exchange.

Stayed in February 2024

Nothing

Great location in the quiet part of the beach

Stayed in February 2024

Was not told about the gym on site. There was also a lot of construction going on, and the bed was two single beds pushed together.

Right on the beach, which was very nice!

Stayed in February 2024

The rooms are basic, but have everything you need. Could use more hooks or shelves for towels, etc.

Great pool - complimentary use of sun lounges on the beach. Great location - convenience store, restaurants and shops on the doorstep. Very helpful staff, accommodating to any requests. A&B restaurant across the road was fantastic! Very tasty (and cheap!) for breakfast lunch and dinner 😊

Stayed in February 2024

close to everything

Stayed in January 2024

There were a lot of chemicals in the swimming pool which made my hair go quite stiff and had a funny taste when I got water in my mouth.

Free sun lounger was a really good benefit - thank you

Stayed in February 2024