299/7 ตำบล เขาพัง อำเภอ บ้านตาขุน, 84230 Ban Pha Saeng Lang, Thailand
#6 of 7 hotels in Ban Pha Saeng Lang
Guests' ChoiceBased on 42 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.7
Facilities
8.2
Staff
9.0
Value for money
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 May 2024
Carlos
ThailandBreakfast buffet was a bit limited, didn't really have much options for vegans/vegetarians
Service was excellent, staff was very helpful and efficient. The jacuzzi bathtub with hydrojets was amazing, especially with the bath bombs provided. The room and views were fantastic. Definitely will repeat!
Stayed in May 2024
Reviewed: 24 May 2024
Mark
United KingdomVery modern
Stayed in April 2024
Reviewed: 14 March 2024
Alf
South AfricaEverything was amazing.
The rooms are amazing with lovely views down the valley. Nice big veranda with comfortable chairs to watch the sun set.
Stayed in February 2024
Reviewed: 4 March 2024
Chloe
United KingdomThe property is only 3 years old, but it’s not in the best shape. Everything felt worn and old. The grout needing redoing everywhere, the bathroom didn’t drain in the right direction causing water to pool. The shower curtains were pretty bad, brown at the bottom. Wooden steps that had rotted away. The walls looked like they were experiencing some damp and the pipe to the air-con in the ceiling had been leaking. The glass was dirty and it just needed a really deep clean and a bit of love. I’m not sure if the weather is quite extreme up there as even the door card system was weathered. No safety deposit box either. Because you feel like everything should be clean and new and it’s not, it feels off. There is an empty bar by the side of the pool that looked like it was once open but no more. No sun loungers around the pool either which it could have benefitted from. We did have 4 separate visits to deliver our dinner as they kept missing things, cutlery, drinks etc. you WhatsApp them your order. The food and staff were so lovely though. The system just didn’t work very well. And the menu needs an update as it was very large, but they didn’t seem to have a lot of the items on there. They have price lists in the room that if you break anything you have to pay to replace it, but it goes to the extreme of things like the air con. It feels very unwelcoming and you almost don’t want to touch anything for fear of a fine!
The view is incredible and the staff were exceptionally lovely. Upon arrival we were given coffee drinks and we were taken to our room in a golf buggy, which was a lovely welcome and made it easier with our bags. The room is very large and spacious with good air con and a stocked mini fridge with a range of snacks and drinks. Which is useful as you’re up high away from any shops or restaurants. They also provide room service which we used for our dinner. We stayed here for one night as we were heading to Ratchaprapha Pier in the morning to stay on the lake and it is 5mins up the road. They had these cute little pancakes at breakfast filled with custard with a cat stamp on them. We had a nice dinner that was delivered to our room too.
Stayed in March 2024
Reviewed: 4 February 2024
Inès
BelgiumThe staff was very nice and the hotel is located next to the magnificent lake.
Stayed in February 2024
Reviewed: 17 January 2024
Isabella
IrelandThe safety in the balcony area should be improved. The handrails are abou 30cm tall. If it wasn't for this I'd give it a 10 out of 10 :)
This little gorgepus hotel is super calm and quiet, just right for someone who wants to chill. The room is pretty and has amazing , breathtaking view. The staff is really nice too. Only thing is, be a bit careful on the balcony. Overall, it's a fantastic spot to relax. I would highly recommend this place !
Stayed in December 2023
Reviewed: 16 January 2024
Ewout
NetherlandsThe abandoned bar next to the pool would've been nice to see active. The restaurant can deliver room service. I think the resort comes more to life withput this option, and only the restaurant at the pool.
Most comfortable bed in our trip in Thailand. Sad we could only stay for 1 night. The view was stunning. With a bathtub in the bedroom and a separate room for a shower. The infinity pool next to the restaurant is nice. It's quiet. It's a nice place to rest. Although the price seems high, from what I've seen at other places we've stayed, I think it's a pretty good deal. The next day we've seen the floating hotels on the lake, that go for the same price. We were so glad we stayed at Caligo!
Stayed in January 2024
Reviewed: 9 January 2024
Jon
United StatesTub water temperature didn’t adjust from hot so I couldn’t take a bath. might’ve been user error so instructions nearby the tub would be helpful.
Hammock, views and breakfast by pool. staff was great too and took us to the dam in time for our boat. Staff also called us when they learn of our late check in to accommodate our dinner being ready in our room after the kitchen closed. we really appreciated that extra care as we didn’t expect it.
Stayed in December 2023
Reviewed: 20 December 2023
Tom
United KingdomThis has the potential to be a very special place. Breakfast options were very limited and the food was cold if you weren’t there when it opened at 8am. Some areas were a little tired, could do with a small face lift to take it to the next level. Dinner in the restaurant was awkward, needed some sort of music to soften the mood.
The views were breathtaking.
Stayed in December 2023
Reviewed: 14 December 2023
Ian
United KingdomBreakfast choices were limited, coffee was awful.
Stunning location, peaceful, beautiful. Modern, Clean, spacious bungalows with lots of nice touches. Dinner was lovely and reasonable. Stunning infinity pool area near the lobby. Staff friendly and helpful.
Stayed in November 2023
Reviewed: 31 October 2023
William
United StatesSome of the facilities were alittle bit run donw
great location if visiting Koh sok park!
Stayed in October 2023
Reviewed: 27 September 2023
Parichat
ThailandBreakfast
Room
Stayed in September 2023
Reviewed: 12 September 2023
Azher
OmanIt's not something I didn't like, it is something should be considered. Nothing much around the hotel for the ones who search for exploring the area, you will find your self spending all the time at the hotel in front of the beautiful view only
The view is amazing especially in the early morning
Stayed in September 2023
Reviewed: 21 May 2023
Sawita
ThailandPoor taste of thai food.
Best view
Stayed in May 2023
Reviewed: 20 May 2023
Oleksandr
Ukraineno ac in a “hallway”
View is perfect. Terrace and jacuzzi help to feel that view better.
Stayed in May 2023
Reviewed: 24 March 2023
Chris
ThailandNo actual restaurant, just room to eat pre ordered food
Large size room and view
Stayed in March 2023
Reviewed: 7 May 2022
Rangpeun
IsraelThe restaurant can do better:) The food was good but you're sitting in this weird characterless hall. Seems like we were the only ones using it as they also serve food to the rooms and that's probably much better. The coffee machine is still out of service as it was in a review from a while back, so very basic instant coffee:)
The view is amazing, the staff is super nice and the rooms are clean, comfy, and spacious. The balconies look into lush green nature as far as the eye can see. You have complete privacy in the room.
Stayed in May 2022
Reviewed: 24 January 2022
Moonikakitt
EstoniaMorning coffee could be better :) . There are no other complaints.
Hotel was nice and good location (close) to the national park pier. Nice rooms with the balcony with wonderful views to the valley. Very lovely pool! Very friendly and helpful staff! Food was very good!
Stayed in December 2021
Reviewed: 16 April 2024
Heather
United StatesNothing. We were very satisfied.
Our stay was absolutely perfect. Chai was so helpful. He spoke good English as well as just going above and beyond to make our stay incredible. The entire staff, the room/villa, the property, views, the food were all lovely. The location as far as proximity to the pier was very close. The property has a van and someone shuttled us there. They serve shabu shabu dinner which we had sitting out by the pool looking out at just a majestic view.
Stayed in March 2024
Reviewed: 26 February 2024
Dominique
SwitzerlandThe toilet in our bungalow had not been cleaned well enough when we first entered.
Amazing view from the pool area and bungalows. The bungalows are beautiful and very generously equipped. The staff are friendly and helpful, although their English is very limited. We thoroughly enjoyed out stay at Caligo Resort!
Stayed in February 2024
Reviewed: 12 January 2024
Jennifer
NetherlandsFor the same price I won't stay there again. The view was beautiful, except that there was a large tree in our way that blocked part of our view. The breakfast was extensive enough, but the cutlery and plates smelled very musty, which made you lose your appetite. During check out you have to ask everything because the receipts are in Thai. For example, there was a bubble bath bomb that we had not used and if you don't ask for it, you just pay for extra things. All in All I thought it was very pricey for the experience.
Stayed in January 2024
Reviewed: 11 January 2024
Alice
GermanyIt’s such a pity that this hotel has so much unused potential. It feels like someone ambitious designed it and now it is run very poorly. Most of the details are off. The picture on the wall is in a bent frame, there was some hair in the bathroom, there was some (what I assume) Gekko leftovers on the couch, there are spider webs in the corners and the breakfast is very sad. As others mentioned their “restaurant” is a dead silent room where the only thing you can hear is the slightly squeaking shades on the windows. Only instant coffee and some pastries that were simply inedible. Really such a pity as the place could be a really exceptional hotel with a bit more maintenance and love for details.
The breathtaking view and the kind staff.
Stayed in January 2024
Reviewed: 3 January 2024
Sz&b
HungaryThe breakfast was poor. The dinner service, the communication were difficult. The information flow has got gaps and miscommunications. Failed many times. To use Whats App to speak with reception at evening time was weird. We felt that 1 night was highly overprized because of the low service level. We had even issue with the taxi driver who moved us out at the end. Called by the Hotel.
The view is amazing and unique. Once in a lifetime experience to wake up and take a bath with that view. The room is clean and well equipped. But unfortunately that is all. Staff were friendly. We can recommend it to try because of the view, but don't expect to much more.
Stayed in December 2023
Reviewed: 3 December 2023
Agna
GermanyNothing really, just that there is nothing really around the hotel, but for us that wasn’t a big deal, and we just had food at the hotel. Also breakfast could have had a bigger variety, but yet again there were some options to choose from.
The hotel is in a wonderful location, and the views are breathtaking - you can literally just sit there though-out the day and take it all in. Other than this, the staff was very helpful and sweet, we have also booked a full day lake tour through the hotel and we enjoyed it thoroughly. The rooms were clean, and had everything you could possibly need.
Stayed in November 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content