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Reviews of Banyan Tree Phuket 5 stars

33/27 Moo 4, Srisoonthorn Road, Cherngtalay, Amphur Talang, Phuket, 83110 Bang Tao Beach, Thailand

#8 of 39 hotels in Bang Tao Beach

Guests' Choice

Review score

Based on 422 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.7

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 5 November 2024

    10
    A tranquil, private escape , well worth returning to.
    • Leisure trip
    • Group
    • Signature Two-Bedroom Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    It was paradise! Luscious greenery, peaceful, serene. Staff were incredible, friendly, kind and helpful. The breakfast was an assortment of cuisines, excellent, fresh exotic fruit, etc.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    9.0
    the facility, location, pool and weather was soooooo nice but not the staff.
    • Leisure trip
    • Couple
    • Banyan Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    the staff was RUDE especially the guy in the restaurant saffron i requested the pool tube to use in the private pool on the first day of my stay, and did not receive yet .

    luxury good food clean private pool and the main pool

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Two-Bedroom Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Love it everything was great ♥️

    Stayed in October 2024

  • Reviewed: 18 September 2024

    9.0
    I had a wonderful stay with my family, thanks to the great staff and relaxing atmosphere. A special thanks to Jay for ma
    • Leisure trip
    • Family with young children
    • Signature Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    There were quite a lot of mosquitoes, which is understandable given its jungle setting, but it would be nice if more could be done to manage them. Also, the queue for breakfast was long, especially on rainy days when indoor seating was limited. It would be great if they could open another restaurant for breakfast during such occasions.

    Peaceful atmosphere, friendly staff, and an overall great stay

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Great for a getaway
    • Leisure trip
    • Family with young children
    • Signature Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    For me the energy of the vila was off I didn’t feel comfortable it made me feel anxious. But maybe its just me.

    The place is quite and inspires you to be calm. Our vila was the signature one it was nice and well decorated. The breakfast was diverse; Thai, japanease, indian and basics like cheeses and pastries and egg section.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Lovely resort, good facilities, golf course was a bonus. Rough around the edges but we still enjoyed it.
    • Leisure trip
    • Family with young children
    • Banyan Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    Generally it was fine. Checking in was a bit of a pain, could have been faster and better managed. Shuttle bus into could have been better if it went into town rather than on the fringe after which you get a taxi or walk, with a child that’s not much fun. Breakfast was often chaotic when it got busy. Golf course restaurant/bar wasn’t great, very slow service and food was average.

    Nice Villa if a little dated. Pool was lovely. Having bicycles to get around was a nice touch.

    Stayed in August 2024

  • Reviewed: 8 September 2024

    9.0
    Fantastic place to stay, need your own transport to get around.
    • Leisure trip
    • Couple
    • Grand Lagoon Pool Villa
    • Stayed 10 nights

    Location is quite remote for those that like to explore, although a scooter solved that. Taxis back to airport are around 400 on Bolt app, Guy charged us 800, last day, no biggie but a shame. Food poisoning from Canal Village night market took me out for 2 days.

    Breakfast had every possible option and very high quality. Room and Pool were kept spotless. Staff (probably Thai people in general?) were the most polite and helpful people i have met.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • One-Bedroom Villa with Private Double Pool
    • Stayed 2 nights
    • Submitted via mobile

    The view and the vibes

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Banyan Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    Long queue at breakfast, overcrowded

    Stayed in July 2024

  • Reviewed: 22 August 2024

    9.0
    Good, but not as it used to be !
    • Leisure trip
    • Family with young children
    • Banyan Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    This was my third summer in a row staying at antan Tree. The service and quality of food at the breakfast is declining. I also experienced a very bad checkout experience, where the staff insisted of checking the fridge in front of my family (usually this is done once we leave the room)… wasn’t a good checkout at all, with the price we are paying, we are not here to steal a coke or sprite !! The final interaction with customers should be managed better and given to trained staff.

    The facilities and the comfort

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Staff all friendly Annan
    • Leisure trip
    • Family with young children
    • Signature Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    Check in time took too long

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Excellent stay in all aspects the villa is clean spacious and kids friendly
    • Leisure trip
    • Family with young children
    • Serenity 3 Bedroom Pool Residence
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Modern spacious and clean

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    An excellently run resort with exceptional villa accommodation
    • Leisure trip
    • Couple
    • Banyan Pool Villa
    • Stayed 2 nights

    Piece of advice.... better to eat the Asian food rather than Western food at this hotel

    Beautifully planned, spacious pool villa

    Stayed in August 2024

  • Reviewed: 12 August 2024

    10
    A perfect relaxing getaway - great for families!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa with Private Double Pool
    • Stayed 4 nights
    • Submitted via mobile

    electric curtains need maintenance, minor maintenance on doors and rooms

    The pool, the luscious greenery, the friendly staff, the spacious villa, amazing service

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    My Family And I really enjoyed our stay
    • Leisure trip
    • Family with young children
    • Banyan Pool Villa
    • Stayed 2 nights

    Breakfast was very good

    Stayed in August 2024

  • Reviewed: 23 July 2024

    10
    Three days meeting up with family and friends to celebrate a special birthday- fantastic time
    • Leisure trip
    • Family with young children
    • Signature Two-Bedroom Pool Villa
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful villa and pool, well organised transport system to get to the lobby, beach etc, wonderful staff and fabulous breakfast

    Stayed in July 2024

  • Reviewed: 14 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Grand Lagoon Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Resort overall blueprint, Service, cleanliness

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    Great. Worth coming back
    • Leisure trip
    • Couple
    • Banyan Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    The fact that plunge pools were described as pools

    The word to describe the hotel is serenity

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    It will be One of my best memories
    • Leisure trip
    • Couple
    • Banyan Pool Villa
    • Stayed 4 nights
    • Submitted via mobile

    It’s one of the most amazing resorts in Phuket. You will never regret it. It’s worth every penny you spent there. It’s like a dream land

    Stayed in July 2024

  • Reviewed: 7 July 2024

    10
    Setting new standards of luxury.
    • Leisure trip
    • Family with young children
    • Serenity Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    The only bad thing was having to leave.

    It is like going to a different dimension. The pinacle of luxury and hospitality, making guests feel more than looked after, special. Best thai food in Phuket at Saffron and most comfortable hotel bed in the World!

    Stayed in July 2024

  • Reviewed: 6 July 2024

    9.0
    Phenomenal vacation - a tad more communication would have been helpful
    • Leisure trip
    • Couple
    • Signature Pool Villa
    • Stayed 5 nights
    • Submitted via mobile

    There are a few kinks that would make this place a 10. The communication about the amenity offerings, classes, shuttles, restaurant reservations etc. needs improvement. For example, we went to book classes and no one could confirm with us if there had been spots for us or feedback loop that we got in. I feel like we would have been able to enjoy everything this amazing place has to offer if we’d know more about it in advance or had a brochure emailed to us prior to our stay.

    This property was heaven and exactly what we needed for a relaxing vacation. The villas themselves are gorgeous and we got to experience quite a few of the amenities offered (yoga classes, cooking classes, spa, etc.). Staff was absolutely wonderful and friendly. Food was excellent as well. Cannot recommend this place enough.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Signature Pool Villa
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all!

    The staff were fantastic, everything taken care of. The buffet was mind blowing, the facilities were second to none!

    Stayed in July 2024

  • Reviewed: 25 June 2024

    9.0
    Very friendly staff and alwsys smiling
    • Leisure trip
    • Family with young children
    • Grand Two-Bedroom Pool Villa
    • Stayed 6 nights
    • Submitted via mobile

    Non

    Clean, comfortable and very relaxing environment

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Amazing resort with a unique experience
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Private Double Pool
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great resort for a relaxing vacation

    Stayed in June 2024

Showing 1 – 25

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