550 Moo 2, Soi Ao Nang 11/1, Ao Nang Sub District, Muang District, 81180 Ao Nang Beach, Thailand
#7 of 193 hotels in Ao Nang Beach
Guests' ChoiceBased on 453 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.6
Value for money
9.3
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 March 2024
Anthony
United KingdomCoffee machine
The setting on the lagoon
Stayed in March 2024
Reviewed: 3 March 2024
Tiger
United StatesThe bathroom configuration felt a little odd and the bathtub was too large. Felt like I was wasting a lot of water to try to take a bath so gave up.
Hotel's grounds are very nice. We enjoyed breakfast overlooking a large pond with birds and other wildlife. Bed and pillows are very comfortable.
Stayed in February 2024
Reviewed: 1 March 2024
Anastasia
GreeceIf I have to say something, it would be that the towels in the rooms need to be changed urgently!!
The hotel is lovely, clean and well maintained with amazing and very well kept gardens. The pool was amazing. The location of the hotel is awesome under a huge limestone cliff!! All the staff, from the reception to the gardeners, are excellent, very helpful and always with a sweet smile!!! Especially one of the three girls working at the reception (Fareeda) is a great professional and adorable person!!! She helped us (me and my husband) with all the issues that may were intended during the 47 days we stayed at the hotel...and it was not a few!! Fareeda thank you so much for everything!!!
Stayed in February 2024
Reviewed: 1 March 2024
Natalia
Ireland-
AMAZING! The staff are so nice. They offer a transport to the room whenever you need The hotel is placed in front of a beautiful cliff which makes the stay in the hotel just like in a fairytale. This was easily the best stay in our lives so far. The area is beautiful and very well maintained Food is great and breakfast is different everyday which is great. Every dish and cocktail looks amazing The cleaningness is to perfection Rooms are beautiful. We stayed in the room with a lake view and it was lovely. It exceeded our expectations so much. The rooms are also big. Our best stays in Thailand ! Thank you so much for your hard work, we will remember it for a long time
Stayed in March 2024
Reviewed: 28 February 2024
Mireille
SpainThere wasnt anything that we didnt like, but being able to get a glass of wine in the evening would have been nice. However, you can stock your own fridge, so it wasn't an issue.
We loved everything about this resort! The views are stunning, especially from the pool. It's peaceful and relaxing but has Ao Nang literally just round the corner. The staff couldn't have been more helpful, nothing was too much trouble. The cottage was spacious and pleasant with a great bathroom.
Stayed in February 2024
Reviewed: 27 February 2024
Tracy
CanadaNothing. Everything is as great as!
It’s stunningly beautiful and nice and peaceful!!
Stayed in February 2024
Reviewed: 26 February 2024
Mariusz
United KingdomLovely resort ,clean,quiet and wonderful wiew.
Stayed in February 2024
Reviewed: 24 February 2024
Carl
United KingdomThere are too few sun beds and no alcohol is available from the hotel.
The whole hotel would suit anyone wishing a quieter stay. The grounds are surrounded by nature even to the point of huge carp and monitor lizzards in the lake (really!, brilliant!).
Stayed in February 2024
Reviewed: 24 February 2024
Tracy
CanadaNothing
It’s absolutely stunning!! Every detail has been thought of. It was a very peaceful oasis that’s far enough away from the noise and chaos of the Ao Nang Beach area but close enough for a quick shuttle or Tuk Tuk
Stayed in February 2024
Reviewed: 19 February 2024
Zoe
United KingdomThere was nothing we didn't like.
Everything. The setting was stunning and the bungalow was private and had so much space.
Stayed in February 2024
Reviewed: 19 February 2024
Falk
GermanyFantastic location, very pleasant and relaxed. Super clean and very well equipped. The staff were very friendly, helpful and courteous. Perfect service.
Stayed in February 2024
Reviewed: 17 February 2024
Katarzyna
United KingdomI recommend the Ban Sainai Resort. The whole family rested in the bosom of nature. Beautiful green resort. Staff always smiling.
Stayed in February 2024
Reviewed: 17 February 2024
Stephen
United KingdomThis place is an absolute gem. An oasis of calm in Ao Nang. Spacious bungalows in a tropical setting with beautiful views and staff. Also environmentally friendly.
Stayed in February 2024
Reviewed: 15 February 2024
Samantha
United KingdomRoom was amazing, bed was a great size and very comfortable. We loved lying in the hammock looking over the lake and listening to the birds. The pool was beautiful, good food and drinks. The whole resort was fantastic, so peaceful!
Stayed in February 2024
Reviewed: 12 February 2024
David
United KingdomClass hotel - the bungalows are great, very peaceful, breakfast is unreal and pool is so relaxing.
Stayed in February 2024
Reviewed: 7 February 2024
Vicky
United KingdomNothing!
Beautiful grounds, friendly and helpful staff. Rooms were lovely
Stayed in February 2024
Reviewed: 7 February 2024
Iulia
RomaniaBreakfast could have been tastier. Water pressure was not that great. Maybe there are signs of wear here and there but I don’t think that was a problem.
After 3 weeks of discovering a noisy and crowded Thailand, for me this was like an oasis. So quiet, surrounded by nature, amazing pool, location away from the crowds but still at walking distance from the beach (bonus you also have free shuttle to the beach). Our cottage was so pretty, with a spacious bathroom, very clean. Staff was very friendly and helpful. I didn’t eat at the restaurant so I can’t comment on the quality of the food.
Stayed in January 2024
Reviewed: 6 February 2024
Stanislav
UkraineEverything are perfect
Stayed in January 2024
Reviewed: 1 February 2024
David
United KingdomNothing
Beautiful retreat Shuttle I to town
Stayed in January 2024
Reviewed: 30 January 2024
Nicola
United KingdomPool and gym opened at 8am, we like to go earlier so 7 am would have been great. Restaurant we ate at once and we preferred others which was ok as good choices nearby.
We had a garden view villa which was perfect - 1008 close to the pool and v secluded. Pool was great bigger than it looks. Room v spacious. 20 min walk to beach or tuk tuk 100BHT. hotel has free shuttle every 2h. Location great for us as was v quiet and relaxing but close to amenities. Great restaurant ton ma yom v close!
Stayed in January 2024
Reviewed: 26 January 2024
Rachel
United KingdomThe lighting in the room was a little dim for us and could have been brighter but this is just a personal preference
This is my second time returning to Ban Sanai. It’s such a wonderful, tropical location a short tuk tuk ride to Ao Nang beach and a great base to explore the islands. The staff are so lovely and friendly and kind and really make sure you have everything for your stay. The Pool is one of the most beautiful pools I’ve been in overlooking lush palm trees and the beautiful rocks of Krabi. All in all it’s a lovely quiet haven away from the touristy noisy part of Ao Nang but close enough to enjoy everything
Stayed in January 2024
Reviewed: 26 January 2024
Michael
United KingdomAt times there were kids around the pool, making it hard to nap in the afternoon. Adults only would be ideal here!
Very friendly and happy staff, super clean and beautiful vistas all around you. Breakfast was good. The rooms are quiet and tucked away from the hustle of the main road in town. Everything that could be done to make your stay perfect was actioned and the pool area is lovely to unwind.
Stayed in January 2024
Reviewed: 22 January 2024
Rebecca
United KingdomOur only issue and it wouldn’t stop us returning but was a bit frustrating was that the water pressure in the shower was poor. Our room had a lovely big round bath tub but it took forever to fill - only attempted that once!
We loved our stay here, it was a calm peaceful oasis away from the busy Ao nang centre. Free Shuttle taxi into Ao nang was good we used it a few times. Rooms lovely, little bungalow/chalets set in beautiful tropical gardens. Pool fabulous, staff so friendly and helpful with any queries we had. Hotel doesn’t serve alcohol but not a problem for us, fridge in room so you can buy your own drinks. Enough local eating places within 10 mins walk from hotel so you don’t always need to go into Ao nang centre. Hotel only serves breakfast (which was gorgeous) and you can order lunch but not dinner in the evening.
Stayed in January 2024
Reviewed: 21 January 2024
Rebecca
AustraliaBeautiful pool and view
Stayed in December 2023
Reviewed: 17 January 2024
Petra
United KingdomVery beautiful place.
Stayed in January 2024
Westminster, USA
Râşnov, Romania
Statesville, USA
Montevarchi, Italy
Mui Ne, Vietnam
Naguabo, Puerto Rico
Trabzon, Turkey
Hakuba, Japan
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content