Not much around the hotel location wise but it didn't really matter as the hotel has everything and we were only there for a short stay.

Beautiful hotel, great breakfast and lovely staff. Got a free upgrade which was great, and amenities were really nice. Rooms nice and spacious.

Stayed in July 2024

A bit short staff during breakfast and quite slow.

Front office staffs are very helpful

Stayed in September 2024

Nothing.

Staffs are really nice, helpful and well-mannered. Breakfast has many options. Swimming pool is great. My son loves it.

Stayed in August 2024

Not much really. All good.

Good

Stayed in August 2024

Location isn't great, nothing in walking distance and definitely not right in town centre.

Great breakfast, lovely staff, super clean room. Second time we have stayed and love it every time.

Stayed in July 2024

The breakfast was a little dull, lots of rice and noodles and not much else but I got the sense the hotel caters more to Asian clientele vs the Pullman where there were more westerners staying. The area around the hotel is kind of boring, nothing walkable- you would need to get taxis to go into the town center. It's silly but if you're not steady on your feet be careful in the bathroom as once wet, the floor tiles are extremely slippery - we had to put pool towels down on the floor to stop us skidding.

Pretty hotel! We just wanted a hotel break where we stayed by the pool all weekend. The five restaurants in the hotel meant that we could do that without getting bored. The dimsum buffet is especially fantastic. The massage at the spa was great. The room was a decent size, comfy beds, view of the city. The pool had some bouncy castle toys which was fun. The in house shampoo and conditioner were such good quality I ended up ordering myself some.

Stayed in June 2024

Marvelous Dim Sum Chinese restaurant.

Stayed in July 2024

The underground parking too dark and no sign to showed the direction

Professional staff , room and breakfast line

Stayed in June 2024

TV should be smart TV's so that you can watch a better selection of English viewing as there is good wifi.

Excellent customer service Staff spoke English well

Stayed in June 2024

None

Excellent services

Stayed in May 2024

Parking , no problem.

Room good.,breakfast good,.pool.not so good. It had three big floating rides for kids. And to top it all only 5 sun beds available.

Stayed in May 2024

The bed sheet and towels are not in good condition.

The pool was great.

Stayed in April 2024

Breakfast and beautiful swimming pool

Stayed in March 2024

Pool and poolarea is a little bit tired…

The stay was ok but not wow.

Stayed in April 2024

I just don't like our room.. floor not so clean...

The bell boy with no hair is very nice.. The waitress at the karaoke too is friendly...

Stayed in April 2024

Small TV

Great Rooms Great Pool with Bar Breakfast

Stayed in April 2024

Excellent staff & the 2 restaurants were fantastic . Lovely pool as well

Stayed in April 2024

Two main cons: the location (although somewhat central and very quiet but very far from local restaurants and convenience stores--you need a car or a motorbike) and the price of everything (a half-an-hour facial massage was (after discount) B850, pastry/cake in the small bakery in front). Also, the bathroom (with a big glass see-through window on one side--good for young love couples) was very clean and modern but the floor could be quite slippery when wet (especially when after a shower as there was no shower curtain or glass door between the walk-in shower and the sink/toilet). On the first day, one staff told me that there was a 7/11 about 300 meters from the hotel BUT in fact it was about 1-2 kilometers away! Good that I asked the security at parking.

Clean & spacious room (quiet except the pool party night which the noise was up to 11 pm--but they announced ahead), the smiling & efficient staff, big lobby with plenty of comfortable seats, and the good gym (not big but very adequate). The breakfast looked adequate although I didn't take it because of my IF. And, the swimming pool looked very fine too--big, clean and well-equipped shower/locker rooms underground.

Stayed in April 2024

the light in the bathroom is a bit on the poor side.

All as expected. This is not our first stay and each time we go to Khon Khaen we stay there or in the Pullman. We tried dinner at the local hotel restaurant and was positively surprise. Breakfast always recommended!

Stayed in April 2024

One person preparing some eggs was an exception on all the positive

Very nice hotel. Good service. Friendly

Stayed in March 2024

nil

A well run, comfortable establishment.

Stayed in March 2024

Smoke detector flashed green light throughout the night.

The pool, the breakfast, the quiet rooms, and the staff

Stayed in March 2024

No late check out

Nice Room Good Buffet Nice staff

Stayed in February 2024

Good massage and fitness

Stayed in December 2023