Our beds were not made up untill after 3.00pm every day. And we had to ask for the sheets to be changed after 4 nights we stayed 14 nights.

Clean ,friendly staff, beautiful surroundings, large spacious room and bathroom

Stayed in August 2024

The food quality was average. The breakfast buffet could be better and the menu and food quality for dinner was just ok. One small thing was there were no bedside reading lamps in the bedroom. It’s a standard item that can be easily fixed.

Great location and the rooms were very comfortable. The bathrooms were large and luxurious.

Stayed in August 2024

The hotel is amazing! All staff were incredibly friendly and helpful. The rooms are beautiful and immaculate. The beach is peaceful, but the hotel is close to a lovely town with lots of restaurants to choose from.

Stayed in August 2024

Major Issue: (serious, should be dealt with) 01. About 90% of guests are from Europe. At times, some loud, unruly Europeans with very little social etiquette can ruin your pleasant stay. It's not the fault of the hotel. But they must put boards in common areas requesting guests to be considerate of others. Minor Issues: (not serious, but it would be good to take action) 01. Breakfast needs to get a little better. More variety and better presentation. 02. Safe in the rooms had repeated issues with batteries. Couldn't open close, etc. This should be fixed as guests don't want to walk up to reception every day trying to sort this out while on holiday. 03. TV remote batteries need to be changed regularly. We had booked multiple rooms, and it was an issue in every room.

Attentive front office staff. Courteous restaurant staff. Efficient cleaning staff. Great location. Spacious, well-appointed rooms. Extra Large bathrooms with bath tub, etc. There are plenty of restaurants and cafés around. Part of the famous Lamai beach, thus, plenty of eating places as you walk along the beach. Perfect families and couples.

Stayed in August 2024

Frontdesk staff is amazing they all know what high end hospitality is all about.

Stayed in August 2024

Excellent

Staff were amazing friendly

Stayed in August 2024

The breakfast was terrible. I genuinely loved everything else about this place and will 100% be back but the breakfast - if you can call it that - was the worst I've ever experienced at any hotel. Sorry

Everything was great. The staff go above and beyond. The rooms are huge, modern and clean. The grounds are well kept. The location is fantastic. Right on the best beach. The pool is also great. We loved this place and will definitely come back, but...

Stayed in July 2024

The staff was friendly, polite and helpful at all times. I loved the band (two guys on the guitars) they had on the weekends...

Stayed in July 2024

Everything was perfect!

Stayed in July 2024

It was super clean, service was amazing!

Stayed in July 2024

All fine 🙂

A dream holiday beside Lamai Beach - nice villas, lovely staff, excellent facilities, and a quiet piece of beach paradise on the doorstep. One of those places that makes you want to do a return visit..

Stayed in June 2024

The internet is a little bit slow. And we suggest to add some porridge for breakfast, because there are many Asian food.

Everything is good! We are so surprised that the room is big, there are two shower places, that was very comfortable. The place is so wonderful, quite beach and not many people. Besides the warm and cristal sea, there are many stones and gulf for snorkeling. I really enjoyed the sea view and the world under the surface of the sea! The hotel staff is excellent, they do their job with great love. So we will miss this place and hope to visit here again!

Stayed in April 2024

No gym. And you have to ask to change the toothbrush (toothpaste is very small); they will not replace it every day.

Quiet place on the shore of the ocean. Good life music at the restaurant in the evening! The evening atmosphere is mesmerising. Reasonable price.

Stayed in April 2024

The reason for the 9 is the restaurant, it was a bit under the standard from the rest of the hotel. Its fine and a fine option on location. But i would only use it once or twice in a weak because of the convience with kids.

A very nice hotel at a cheap price. Value for money. Giant, clean and beautiful rooms.

Stayed in April 2024

Personal is not good, comunication was very bed. I was ordered birthday set up, but we will not found it. Birthday cake from hotel, was good. For all need to pay money, so be careful. Was accident with bottle glass and we will pay for that. People in hotel is nice but hotel terms and community is bad.

Bed , location

Stayed in April 2024

It could do with some amenities, a gym, pool table, maybe some amenities for children and also have air conditioning in the restaurant too!

We felt that the restaurant where we had breakfast needed to have air conditioning, as there was no respite from the intense heat and that the 2 fans they had in the room did nothing at all!

Stayed in April 2024

The air conditioning did not suitably regulate the temperature of my room; it may as well have not been on at all. Far too hot in there for me.

Breakfast is very good. The swimming pool is nice. Staff were very friendly.

Stayed in April 2024

If I have to highlight one thing I would say the air conditioning (which is a must in this climate) was very loud therefore I couldn't sleep with it turned on so the room was very hot afther a while. But all in all it was a minor inconvinience.

The resort was very well maintained and clean, right next to the beach. The room was huge, well equipped and clean. There are some places to see in the neighborhood and on the beach there are also some very nice places to have a drink/eat at. The staff was unbelieveably friendly and helpful.

Stayed in March 2024

Friendly and helpful staff Good swimming pool Room excellent and kept very clean, good shower, breakfast good variety

Stayed in April 2024

Wi-Fi at reception would be helpful and the signal could be better for the tv.

Food was very good in the restaurant! Location was fab - nice and quiet and rooms were lovely!

Stayed in April 2024

Nothing to dislike,would definitely stay here again.

Spent eleven nights here and everything about the resort was wonderful, the rooms are much bigger than average and maintained very well, staff all very friendly and helpful and rooms are cleaned every day,the pool area is very nice and well kept as are the gardens,breakfast is excellent.,there are several restaurants within a minutes walk from the resort and Lamai centre is a comfortable 10 to 15 minutes stroll.We had an early check out and the reception had a packed breakfast ready for us to take with us,a nice gesture indeed.

Stayed in March 2024

There is very little to cater for vegetarians at breakfast.

Very spacious room and balcony. It is a picturesque hotel. The location of the pool in sight of the sea is wonderful. Staff were extremely friendly. There are several local eateries within a short walk. To get to the centre of lamai would involve a taxi or scooter ride.

Stayed in March 2024

Although there are shops and restaurants nearby, there was more going on at the other side of Lamai. Unfortunately this was a little far to walk (especially at night) however it was only 10 mins away in a taxi (approx £8 GBP).

The rooms were very spacious and clean. Staff very friendly and go out of their way to help and assist. The pool was lovely, always sun loungers available and direct access to the beach.

Stayed in March 2024

Music in the restaurant was a little bit too boring

Breakfast was tasty, a lot of choices, location perfect, the beach the most beautiful in Koh Samui

Stayed in March 2024