Nothing really.

Great spot, beautiful resort. Initially I was a bit worried about the road between the Village part and Beach part. But the hotel had someone helping us safely crossing the road 24/7. Was quite comforting bringing kids. Mostly I liked that the staff went all out for my wife who had her birthday during our stay. I didn't say or ask anything; they were just sharp enough to notice from her passport at check-in. Well done!!

Stayed in June 2024

Very basic room. The shower door opens swing out what uncomfortable absolutely. Teakettle leaking. Was difficult to take a towel in rooms pool area. Some staff are not so welcoming.

Good selection for breakfast. TWG tea

Stayed in May 2024

Perhaps the inconvenience of having to cross the road to get to the main area. However, it was dealt with with a member of staff to assist us.

Lovely room and at a good location. Walking distance from Chaweng shops and central.

Stayed in June 2024

Ac is pretty load in the room

Good breakfast loads of choice I normally had the dim sums and chicken rice soup , nice pools was quiet for the first 2 days then pools got busy, good bar food snacks , right on the beach , beach sand is nice and white but you do have to walk a little for better sea water shallow , pools have warm water would prefer cold considering how hot it is in Thailand , staff very friendly and helpful

Stayed in June 2024

I found no fault.

Koh Samui is a beautiful place but even so the hotel can make or break the holiday experience, Amari Koh Samui only added to the experience, breakfast was wonderful with so many choices, 2 swimming pools to choose from, and the beachfront raked clean every morning, with any food or drinks purchased at the Amari or Prego Italian restaurant, when we gave our room number we received 10% discount, what a really nice touch. Every day we received 4 free bottles of water in our room, greatly appreciated. There was always security guards there to stop traffic to allow safe road crossing in front of the hotel, a great safety feature. Staff were very helpful and always happy to help with any questions we had or anything we needed. Mok greeted us on arrival and departure, really nice genuine person, but actually all the staff we met with were nice, kind, helpful people.

Stayed in May 2024

Nothing

the staff were amazing from the reception, restaurant and up to management , fantastic team , the location was superb right on the beach with a great pool, and other facilities

Stayed in May 2024

everything

Stayed in May 2024

Small gym.

The whole experience in the Amari is outstanding. A well run hotel with fantastic staff throughout.

Stayed in May 2024

Good location, excellent breakfast

Stayed in May 2024

Fantastic resort, great location and staff

Stayed in May 2024

There was no mini bar in our room

Everything was really good. We enjoyed the main pool, breakfast was great and the staff were so friendly.

Stayed in April 2024

Reception staff when i wanted to add one more night before going to the airport she didn’t know how to book for me

Location, cleanliness and food

Stayed in April 2024

Simply wonderful. They were very kind and arrange the room for my birthday and even gave me a cake!! So sweet!! The place is top notch, incredible breakfast, two swimming pools, kids playground and everything you wish for. Is close to the center of Chaweng where all the night life if that is what you are looking for. Staff is very friendly and helpful. A great overall experience!

Stayed in April 2024

You do have to cross the road to get to your room from the main reception and the toilet didn’t always flush well

Staff were very friendly and helpful, Zeed works very hard during the day to keep all of the guests happy The place was very clean and tidy and facilities were excellent

Stayed in April 2024

Room amenity.

Ther rooms are quite old (need renovation). The pools are not so big. The breakfast is very good. The staff is very good.

Stayed in April 2024

We didn't like the bathroom, it smelt faintly of urine and didn't seem to be completely cleaned. There was also a few hairs in the room when we arrived and a dead cockroach under the bed.

We really liked the staff, they were all so polite and helpful. We also liked the main lobby and the pool areas. We liked the area that the hotel was in and the breakfast choices.

Stayed in April 2024

Nothing

Property is right on the beach and while our room was in the other side we were next to the pool as well. The food was very nice wish we had eaten there more often. Close to the town for various things to do.

Stayed in April 2024

Toilet facilities around the 2nd pool

Everything

Stayed in March 2024

i’ve been coming to this hotel for nearly 20 yrs the only thing i would say is before the manager and duty managers use to wander around and introduce themselves to the guests

Stayed in April 2024

nothing

Best of the best!! Great location, breakfast has a lot of variety, staff was very nice. bed is super comfortable!!! We enjoyed the most at this hotel! Definitely would recommend this hotel !!!

Stayed in March 2024

Television not working, noisy air conditioner that forced us to change rooms.

Great Breakfast, fantastic location. Our third stay at Amari Koh Samui and never disappoints.

Stayed in March 2024

Resort was too busy, unable to get a lounger around the main pool on most days

Great room, good pool facilities & breakfast was great

Stayed in March 2024

Would have liked all of the breakfast buffet to be covered. Some food wasn’t and therefore had flies around.

Great hotel. Family duplex was clean and comfy. Location was good, near to beach and a 5 minute walk to restaurants and chaweng Main Street. Not near any noisy clubs. Big swimming pools, good food and helpful staff

Stayed in March 2024

The bathrooms are outdated and could use some maintenance/repairs. However they are still clean and work well.

Great location, close to everything you could need. The breakfast is amazing!!! Staff are the shining stars of this property! They are all so great and can not help enough.

Stayed in March 2024