5/16 Soi. Noppakhun, Talat Nuea, Mueang, Phuket , 83000 Phuket Town, Thailand
#1 of 130 Holiday rentals in Phuket Town
Guests' ChoiceBased on 516 hotel reviews
9.4Cleanliness
9.6
Comfort
9.7
Location
9.2
Facilities
9.3
Staff
9.8
Value for money
9.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 September 2024
Simon
BelgiumEverything was great, but we did notice we didn’t really have a secondary nightstand. Upon arrival we also got to meet cockroaches. However, when we told the owner about it, he apologised and expressed he wanted to clean our room to get rid of them. You may think it’s bad that a hotel has cockroaches, but please remember that Thailand kind of has a cockroach plague and we see them daily when walking outside. So the fact that the owner immediately acted upon the news was a very positive experience.
Very friendly owner; never experienced such a lovely and enthusiastic host! He asked us often if everything was okay, and always greeted us with the biggest smile. The hotel was modern and cozy, and had a great location! All staff were also very friendly.
Stayed in September 2024
Reviewed: 7 September 2024
Samantha
New ZealandEverything was perfect.
Clean room with comfy bed. The family that runs this place are so welcoming and helpful! My room was spacious and clean. You can tell that they make sure the place is spotless. I will definitely stay here again and will recommend this place to family and friends.
Stayed in September 2024
Reviewed: 24 August 2024
Nabin
IndiaThat i could not stay longer
The vibe of the place, the free welcome drinks, the amazing novels by the smoking area And most importantly the host!! He is without any doubt the sweetest host ever and the sweetest most helpful Thai person ever He even helped me save money on Taxi by recommending me the Shuttle Bus to the Airport
Stayed in August 2024
Reviewed: 14 August 2024
Anna
UzbekistanNothing serious, I would prefer to have hand soap in the bathroom (there were only shampoo/conditioner and shower gel).
Perfectly clean minimalist aesthetic hotel. Nice comfortable beds, very quiet place. Very friendly hosts that are ready to help. High speed Wi-Fi. I think this is a good option to stay in the old town, very close to main sites and markets.
Stayed in August 2024
Reviewed: 11 August 2024
Elena
AustraliaReception was open only up until 5pm
Location
Stayed in August 2024
Reviewed: 7 August 2024
Pépin
GermanyThere's nothing negative to say.
I had a very pleasant overnight stay at Alleyhill before catching my flight the next morning. I was greeted with a big smile and given a very large room with high ceilings and even a small terrace. If you're hungry, you can just grab something from the small kitchen and cook up ready-made pasta dishes - all on the trust basis that you write your name on a little clipboard and then pay when you check out. And it is precisely this trust and hospitality towards the guest that you notice in this hotel and I really liked it.
Stayed in August 2024
Reviewed: 6 August 2024
Amy
ThailandStaff are amazing- extremely helpful and sweet, good location-walkable distance from the old town and other tourist spots, very comfortable.
Stayed in July 2024
Reviewed: 25 July 2024
Ozan
ItalyThe staff speaks very little English which can cause misunderstandings.
Extremely clean and comfortable, a short walk away from the center.
Stayed in July 2024
Reviewed: 22 July 2024
Carmelo
AustraliaExtremely clean room, with a small balcony overlooking a peaceful garden at the back of the building. Located in a very quiet street full of cats. The owner and staff were very friendly and helpful.
Stayed in June 2024
Reviewed: 21 July 2024
Constanza
ChileQuiet and cozy
Stayed in July 2024
Reviewed: 17 July 2024
Sebastian
United KingdomEverything was perfect
I liked the cleanliness and the location
Stayed in July 2024
Reviewed: 16 July 2024
Jenny
United KingdomIf I had to pick something I’d say a proper coffee machine in the kitchen area would be a nice bonus, but that’s maybe not realistic. So liked everything
Clean, modern, great location, quiet, hot water shower and wonderfully helpful staff.
Stayed in July 2024
Reviewed: 10 July 2024
Eftychia
GreeceAbsolutely phenomenal hospitality! These hosts took the experience to an entirely new level! They were incredibly friendly, always helpful, and greeted every interaction with a warm, genuine smile. My room was immaculate, and the bed was exceptionally comfortable. Without a doubt, I’ll be returning!
Stayed in July 2024
Reviewed: 8 July 2024
Isabella
AustriaThe staff were amazing and very friendly. They answered all our questions.
Stayed in July 2024
Reviewed: 6 July 2024
Håkan
SwedenFor us there were nothing more to wish for. Happy!!
A very lovely hotel with fantastic owners, so sweet and Caring about you as a guest. The hotel helps you with the bags in the stairs, since there is no elevator, so no need to worry about no elevator as long as you can manage your own weight. They have also lovely garden rooms on the bottom floor. Highly recommend this cute hotel.
Stayed in June 2024
Reviewed: 4 July 2024
Abdallah
United StatesAmazing
Excellent place
Stayed in July 2024
Reviewed: 1 July 2024
Safaa
MoroccoAll
All
Stayed in June 2024
Reviewed: 26 June 2024
Jennie
United KingdomSlightly outside of the central area. But easily walkable or very short taxi journey.
This hotel is beautiful, clean and stylish. Staff are fantastic! very helpful and friendly. Great facilities.
Stayed in June 2024
Reviewed: 17 June 2024
Igor
UkraineThe rooms are clean and spacious. You can also rent a motorbike or book a tour. But for me it’s always about people I meet. Safe, the owner of the hotel, greeted me as if I was his own friend. When he realized that I don’t have cash on me upon arrival to pay in local cafes, he borrowed me a 1000 baht and gave me a ride to a nice cafe to make sure I have the best possible experience. This is an outstanding hospitality, strongly recommended!
Stayed in June 2024
Reviewed: 17 June 2024
Sedláček
NetherlandsEverything was perfect
The staff was very lovely! It was very clean, calm and super nice!
Stayed in June 2024
Reviewed: 8 June 2024
Bella
AustraliaThe only feedback I would give is that the rooms have blue/cool toned lights and it would be much nicer if they were warm! Just a small thing but would really make the room feel a lot more cosy and inviting.
Lovely and clean!! Safety and Nuch are so kind and accommodating. Even when there was a mishap with my laundry, Safety fixed the problem immediately and my clothes came back looking better than new! The women who clean the property are also very sweet and do a great job. There is a complimentary tea and coffee station with lots of snacks to purchase too. Location fantastic, just a short walk into old town. I would definitely stay at Alleyhill again!
Stayed in June 2024
Reviewed: 4 June 2024
Nanthatchaphorn
ThailandNone
Lovely host and lovely hotel
Stayed in May 2024
Reviewed: 3 June 2024
Tim
United StatesThe staff were exceptionally nice. They clearly try to go the extra mile. I was visibly disappointed about the lack of a lift, so they insisted on carrying my luggage up stairs for me.
Stayed in June 2024
Reviewed: 1 June 2024
Mahdi
MoroccoNon
I stayed at this hotel for 6 nights and was very satisfied. The establishment is impeccably clean, and the staff is extremely kind and welcoming. Additionally, the hotel is ideally located, close to the city center and all amenities. I highly recommend it!
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content