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  5. Reviews of The Embassy Sathorn

Reviews of The Embassy Sathorn 3 stars

31 South Sathorn Road, Thungmahamek, Sathorn, 10120 Bangkok, Thailand

#1328 of 1,533 hotels in Bangkok

Guests' Choice

Review score

Based on 58 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    8.2

  • Facilities

    6.9

  • Staff

    7.8

  • Value for money

    7.5

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 29 May 2024

    7.0
    I would definitely go there again
    • Leisure trip
    • Solo traveller
    • Economy Double Room - No Window
    • Stayed 4 nights
    • Submitted via mobile

    I tried to contact the hotel before my arrival, nobody replied. The overnight reception guy could not understand or speak a word of english, he was not confident with the check in process, that took more than 20mins. A fee facilities were missing (no toothbrush or tooth paste), but can buy them at the seven eleven downstairs

    Location is great, 7eleven and massage center just downstairs Good value for money

    Stayed in May 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    shower needs an upgrade

    location

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    My stay was good.
    • Leisure trip
    • Solo traveller
    • Economy Double Room - No Window
    • Stayed 12 nights
    • Submitted via mobile

    For the room to be cleaned every day instead of after three days I had to contact the office.

    Location was great. I didn’t take the breakfast

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    I enjoyed my stay at the Embassy Santhon Hotel
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 7 nights

    The exceptional staff.

    Stayed in December 2023

  • Reviewed: 15 November 2023

    6.0
    Decent for the price and location
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was ok as I was accompanying folks on a limited budget, I usually go to 4 stars hotels.

    Location location location

    Stayed in November 2023

  • Reviewed: 26 September 2023

    7.0
    A good reason not to stay below 4 star.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    Not able to check-in early. Hotel delayed till right on 2:00pm.

    Location

    Stayed in September 2023

  • Reviewed: 29 July 2023

    7.0
    A budget hotel that is worth every penny spent.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    Nothing negative about the property.

    The room was basic, spacious and clean. It is not an extravagant property but the politeness f the staff and the excellent location make up for all that it isn't. Prime location of Bangkok. Taxi/Bolt/Uber easily available from the door of the hotel. The breakfast buffet is decent (same food everyday, decent variety of dishes). A budget hotel that is worth every penny spent.

    Stayed in June 2023

  • Reviewed: 1 April 2023

    7.0
    Good value for money, but no frills.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    There is no restaurant or bar and the nearest is a fair walk. Lucky someone came out so had a parking slot. No apparent security there so if parking full you have a major problem.

    Best point is its location but it is a fair walk from Sky Train stations. There is a meagre but adequate breakfast. Room was clean and everything worked.

    Stayed in March 2023

  • Reviewed: 9 March 2023

    6.0
    not comfortable
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    No free wi-fi

    location

    Stayed in February 2023

  • Reviewed: 19 February 2023

    7.0
    Location & clean room
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Staff should be able to answer and support customer on time. Access card cannot use to open the door when swipe the card reader. TV and other electronic devices need to replace batter.

    Location & clean room even though the building is very old.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    8.0
    good location value for money
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I have booked a executive room for 2 nights but the first night they gave me an economic room 424 which was rubbish that room should be 300 Baht per night then I told Mama and she moved me to a executive room 516 on the 5th floor which is amazing it’s large, clean, and comfortable. will be back again.

    good location

    Stayed in February 2023

  • Reviewed: 24 September 2021

    8.0
    Value for money
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night

    It's next to the Malaysian Embassy with the Singaporean embassy a short down the road. Other Embassies are around, so it's properly quite convenient for a lot of people. MRT and BTS stations are within a short walk as well (do use the pedestrian bridge to cross the road please). Lots of food options around.

    Stayed in September 2021

  • Reviewed: 19 June 2024

    2.0
    Deceiving rating - should be max 1 star because no maintenace for years
    • Leisure trip
    • Family with young children
    • Economy Double Room - No Window
    • Stayed 2 nights
    • Submitted via mobile

    I made notes of the following: Toilet button didn't work well, one air conditioner didnt work so one guest had to switch rooms. The floor was making my feet dirty when walking in my room. There was trash and a few coins that were left probably from other guests. The bed springs were felt through the sheet because there was no middle mattress. Smell in the rooms was old and strong, smelled like someone had used pesticides the night before. Everything felt like it needed renovation, as it looked like there was no renovation done for many years and for the price of approx. 1100THB/night it should be modern rooms in this area. Deceiving saying it has 3 stars rather than 1 star, because the standard is below what we would even consider staying in, and we stayed in many hotels ranging between 2-5 stars before. The high roof of the room and the narrow long corridor made it feel like we were walking into an imaginary brothel. Also, when arrived early, the response was immediately "check-in at 14:00" rather than "I can check if the rooms are already available for earlier check-in". Bureaucracy over hospitality is not good image for a hotel. If the hotel reads this: PLEASE... DO TAKE CARE of the hotel, put aside money from each rented room for maintanace, so that when the hotel gets old, you have enough in budget to renovate. DO NOT PUT all money into owners pocket or the business will not be sustainable for the long run! Hotel is about hospitality and experience, and your hotel failed us.

    Only good is that the location is just 10 min walk from stations. Also that some workers are very kind and it was easy to shorten the stay just by asking at the reception.

    Stayed in June 2024

  • Reviewed: 3 March 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Economy Double Room - No Window
    • Stayed 3 nights
    • Submitted via mobile

    They canceled my reservation even though I was staying there! Restore your reservation on Booking!!!!!!

    Stayed in March 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Couple
    • Economy Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    Good price and great location. Nice room.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Economy Double Room - No Window
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Pillow

    Stayed in January 2024

  • Reviewed: 7 January 2024

    2.0
    Very noisy location on Sathorn Road
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing much, sorry to say but the room gave me a claustrophobic feeling. Facing Sathorn Road with all the traffic, extremely noisy. Only positive thing was the staff in the reception. They refunded me as I didn’t wanna stay in this noisy room and the hotel was fully booked so no other more quiet rooms available.

    Nothing much, sorry to say but the room gave me a claustrophobic feeling. Facing Sathorn Road with all the traffic, extremely noisy. Only positive thing was the staff in the reception. They refunded me as I didn’t wanna stay in this noisy room and the hotel was fully booked so no other more quiet rooms available.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    2.0
    Expensive room, poor quality
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very poor for the price,for $50 USD I'd expect a much better room. It needs a good clean and repaint. The air conditioner was old and noisy and it was leaking water everywhere. The staff changed my room but this was at 1am and I had a flight the next day. I have stayed at this property before so I thought the staff would take better care of a return customer, they gave me a terrible room when other rooms were readily available. The hotel was certainly NOT fully booked

    The location is good.

    Stayed in December 2023

  • Reviewed: 17 November 2023

    2.0
    Good location but hotel is old and stinky
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Unclean, noisy, dark, run down. The placed smelled and the aircon smelled it needs a massive renovation

    Location

    Stayed in November 2023

  • Reviewed: 1 October 2023

    3.0
    Room size is good, and the stay wasn't extremely bad, but I've seen cleaner places.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hygiene is not up to standard

    I've stayed there once before, so it was good enough for me to book a second time. However the place hasn't been well maintained and needs a thorough spring clean

    Stayed in July 2023

  • Reviewed: 21 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    BREAKFAST FOOD WAS GOOD BUT VERY COLD

    Stayed in August 2023

  • Reviewed: 15 July 2023

    1.0
    Demand full refund on this. I immediately walk out after walking into the room
    • Business trip
    • People with friends
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rundown and not the same as the pictures. Old furnitures and dusty everywhere.

    Location

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    The central location of the hotel. The convenience of 7Eleven right opposite entrance to Hotel

    Stayed in July 2023

  • Reviewed: 25 May 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    I checked out right away. Rooms not ready 2.00 .pm no windows . In case of fire, all dead. Very primitive experience. The worst experience in 22 years in Thailand. Avoid these hotel. Pictures are all not according to the bookings.com. Terrible thats all I can say.

    Nothing.

    Stayed in May 2023

Showing 1 – 25

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