P.O. Box 623, 0000 Grace Bay, Turks & Caicos Islands
#1 of 25 hotels in Grace Bay
Guests' ChoiceBased on 78 hotel reviews
9.6Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
9.8
Staff
9.7
Value for money
9.3
Free WiFi
8.8
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End of dialog contentReviewed: 11 August 2024
Chris
United StatesYour booking location is inaccurate on your site. Don’t use the PO Box as your location. PO Box is in central area in town, actual location is further away than advertised. Please fix your listing! But this place is wonderful.
Great place to relax and enjoy the unbeatable beach! Room was awesome with great space!
Stayed in August 2024
Reviewed: 30 July 2024
Victoria
IrelandIt was not a problem for us as we had a car, but majority of restaurants/shops/heart of Grace Bay village is a short drive from the Tuscany (5 min!) - hotel provides bikes, but in the heat we did not see many cycling. Other hotels maybe much more "walkable" to the town center if you wanted to be able to just walk for dinner/to the supermarket. Again, this is only a tiny "negative" if you are not planning to rent a car.
Fantastic accommodation - units are much bigger than on Booking.com pictures. Very spacious, have all the commodities - washer, dryer, fully equipped kitchen, nets on balcony for mosquitos etc. Beach, pool, tennis courts and grounds are kept immaculate. Always a lot of loungers on the beach, we never had a problem finding one. Even though facility does not have a restaurant, food/drink can be easily ordered from the neighboring restaurant and their staff walk the beach asking for orders and bring them to you. Rooms are cleaned daily - we even had to ask to come every second day as it was very thorough and we kept the unit tidy in between. Staff were very friendly and accommodating. We had European credit cards, which always require PIN for transactions on the island so staff had to chase us for some reservations due to that - perhaps more "contact" with them than we wanted, but it was out of our control.
Stayed in July 2024
Reviewed: 7 June 2024
Alexandra
United StatesThe view was amazing, the staff was helpful, and the location was perfect!
Stayed in June 2024
Reviewed: 2 June 2024
Michael
United StatesAmazing staff, excellent facilities, access to a incredible beach, wonderful activities that can be arranged by staff.
Stayed in June 2024
Reviewed: 26 May 2024
Gina
United StatesThe gym is small. May be helpful to have a small store in the property with snacks like chips, popcorn, crackers, sunscreen, etc.
Amazing ocean views. The unit was beautiful, clean and well stocked. The staff was excellent.
Stayed in May 2024
Reviewed: 30 April 2024
Derek
United StatesI like the secluded feeling of being at the end of the bay, but it’s also close enough to walk down the beach or bike the road back to the shopping areas.
Stayed in April 2024
Reviewed: 24 April 2024
Belinda
United Stateswhen we arrive, my unit had a problem with the AC...
This place works more like a VRBO but you do have cleaning services daily. Excellent location you will need to buy groceries for breakfast, the beach is a paradise you have cjhairs and umbrellas available just bring your beach towel down and wallaa...also there is a beach restaurant next to the property with service to your beach chair. Personal was lovely it is a relax atmosphere units are large and comfy
Stayed in April 2024
Reviewed: 23 April 2024
Erin
United StatesThe hot tub wasn't very warm. That's about it!
Incredible oceanfront location on Grace Bay. One of the last properties on the beach, which offered more peace and quiet than being in the thick of the resorts, while still being close enough to restaurants and town. Beach chairs were readily available at all times, as were umbrellas, floats, etc. We never felt crowded. Our condo was very clean, tastefully decorated and well-equipped. We were thrilled with our experience!
Stayed in April 2024
Reviewed: 6 April 2024
Mehmet
United StatesOnly issue was difficulty regarding WiFi connection.
Stayed in April 2024
Reviewed: 5 February 2024
Lashan
United StatesNA
Prior to my trip departure I forwarded questions to The Tuscany staff and was met with expedient responses and authentic professional recommendations. At arrival we (my party) were welcomed with a warm greeting and tour of the grounds. We were provided with a cellular, keys, codes and other essentials to make our stay/mode of local communication seamless. I have not been met with a local cellular during a stay before. Hands down it was the most wonderful, tranquil vacation yet. The rooms, grounds, pool, beach accommodation stellar. Thank you to all the staff encountered (front office, managers, house engineers, painters, security), customer service was essential to the experience. The property is luxe and very well maintained. The condos are spacious and you do NOT feel crowded in the least. I didn't just like, I loved all that was offered. Thank you!
Stayed in February 2024
Reviewed: 5 January 2024
Marvin
United StatesThe arrival was handled exceptionally! Felt like family.
Stayed in December 2023
Reviewed: 18 December 2023
Meyer
United StatesMinor appliance issues.
The location and the cleanliness of the entire property
Stayed in December 2023
Reviewed: 19 November 2023
Amanda
United StatesThe property and room were beautiful and the staff was so friendly! We especially loved all of the amenities in the room - you had everything you could possibly need… spices, books, games, bug spray, sunscreen, etc.
Stayed in November 2023
Reviewed: 26 July 2023
Sears
United StatesAll good.
Liked everything!
Stayed in July 2023
Reviewed: 19 July 2023
Susan
United StatesThe apartment was gorgeous, beyond what we expected. The view of the ocean was spectacular. The pool we used every evening. Zero complaints. All wonderful.
Stayed in July 2023
Reviewed: 16 July 2023
Jennifer
United StatesBeautiful, well kept and the staff was exceptional.
Stayed in July 2023
Reviewed: 9 June 2023
Roberto
United Stateslocation, location, location
Stayed in June 2023
Reviewed: 7 June 2023
Lisa
United StatesA tad pricey but worth it.
Amazing! Everything was beyond our expectations. Staff was fabulous and attentive.
Stayed in June 2023
Reviewed: 6 June 2023
Jennifer
United Statesno food, bar
very small
Stayed in June 2023
Reviewed: 21 December 2022
Jacki
United StatesNothing, we have no complaints
Everything....location, room, services, beach...all perfect.
Stayed in December 2022
Reviewed: 7 December 2022
Jeffrey
United StatesThe Tuscany is a premiere villa on Grace Bay. All rooms are ocean front and well appointed. The villa is 1.5 miles from the Grace Bay downtown area so we opt to have a car rental. All in all a great vacation spot.
Stayed in December 2022
Reviewed: 31 October 2022
Charlie
United StatesDidn't like that we had to leave!
Suite was spacious and elegant. All the amenities you'd need. Wonderful, expansive views of the beach and ocean. Staff went out of the way to ensure we were wanting nothing. Can't say enough about staying at the Tuscany.
Stayed in October 2022
Reviewed: 30 September 2022
Akada
United StatesThere is nothing to not like!
The location is perfect, literally steps away from the beach. There is no breakfast or dinner on this property but walking distance are Rickies, you could walk on the beach up to Rickies which serves lunch and dinner. And a little walk across from the hotel over the main road at the golf course there is a restaurant there, serving breakfast and lunch. So you really not missing much from the hotel not serving breakfast and dinner. Most are walking distance. The property is exceptionally beautiful. Rooms are spacious, clean and have everything you need to make your vacation relaxing and fun. The staffs are so AMAZING. They go above and beyond to make sure you are well taken care of. Very attentive to your needs. I had one of the most amazing vacation ever! I celebrated my 40th birthday there and they couldn't have made it more memorable. I had the best time at The Tuscany. I'm definitely going back there. I can't thank the staffs enough!! :)
Stayed in September 2022
Reviewed: 27 September 2022
Mstanw
United StatesVery well taken care of property. Staff did an excellent job cleaning up post hurricane, checking us in and helping us get to the room and situated. Room was beautiful and well stocked with the kitchen basics. We walked the beach everyday, both directions. There was no other hotel with as nicely groomed beach front as the Tuscany, including the Ritz. No seaweed, and many hotels did not clean up the beach front. Just beautiful.
Stayed in September 2022
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