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Reviews of Hotel Mrak Superior 3 stars

Rimska cesta 4, 1000 Ljubljana, Slovenia

#28 of 86 hotels in Ljubljana

Guests' Choice

Review score

Based on 376 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 3 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Parking can be a bit of a problem.

    Best location to downtown. Kind, helpful staff. Comfy rooms. Gourmet brealfast. Best choice for Ljubjana.

    Stayed in November 2024

  • Reviewed: 17 October 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room - Loft
    • Stayed 1 night

    Perfect hotel for a business trip in the centre. Clean, comfortable room. The room was quite small, but I do not care, I appreciate the quality over size. And the breakfast was excellent - reasonable, but not too complicated choice and outstanding food quality from local farms.

    Stayed in October 2024

  • Reviewed: 12 October 2024

    8.0
    Very good
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Rude woman at the reception, without a smile and with communication that shows disrespect and impoliteness. She must be a member of the family because there are a lot of complaints about her, and she still works in the most important place, which is communication with guests. In the morning at check-out, we were really happy that there was a gentleman with his hair in a ponytail, who kindly allowed us to leave the car in the parking lot for another hour or two.

    nice location, in the city center, cozy room

    Stayed in October 2024

  • Reviewed: 1 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room - Loft
    • Stayed 1 night
    • Submitted via mobile

    Good location just outside of Old Town and walking distance to museums.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Unpleasant staff at reception

    Stayed in September 2024

  • Reviewed: 22 September 2024

    10
    We love this hotel und hope to stay here again soon
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t like the white butter at breakfast… it’s the only thing I can complain about…. The price is high, but worth the value

    Everyone working at the hotel was amazing. I travel a lot and can honestly say they have my most-favorite and unique breakfast I’ve ever seen. (Cheeses and meats fresh from farms, great breakfast options included). The location is also perfect and pets are welcome! :-) Don’t know what the place doesn’t have another star…

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Very enjoyable stay in Hotel Mrak, will definitely return
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was slightly smaller than expected but very comfortable.

    Lovely breakfast, very pleasant and helpful staff and brilliant location, so convenient!

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 2 nights
    • Submitted via mobile

    Tiny bedroom and front desk staff don't smile.

    The location and quality of the public areas.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    9.0
    Lovely, comfortable accommodation.
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 2 nights
    • Submitted via mobile

    Great location. Clean.

    Stayed in September 2024

  • Reviewed: 27 August 2024

    9.0
    Great location and super friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 1 night

    Everything was perfect :)

    Excellent location, super friendly staff. Room comfortable, air conditioning working fine in a really hot time. Breakfast good, freshly cooked warm dish served. No parking, but public parking nearby.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast partly disappointing

    Location, cleanliness, quiet

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Comfortable hotel with great location
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The first night the AC didn’t work and we couldn’t sleep the whole night, it was unbearably hot, we had to open the window to let some air in, but it didn’t help. The AC is located next to the door, not in the main room. The second day it was fixed and it worked perfectly, but the first night we were ready to move out. If you like to wake up late, remember that the cleaning staff will finish their work before 12 and then would go home. The bathroom wasn’t clean enough. The water in the sink didn’t go down, I had to unscrew the plug and there was a huge bunch of stuck hair, I had to clean it all with my hands for a while to let the water go down. It wasn’t a good experience.

    This is a small hotel with a great location. There’s an amazing La Petit Cafe next to it, we ended having breakfast and dinner there many times. The bus stops are very close, we took a bus to ‘Drama’ from train station and then took a bus from ‘Krizanke’ back to the train station. We always walked to all the main attractions on foot, because it is so close to everything. And the hotel is not on a noisy street. The room was tiny, but enough space for everything (we had three huge suitcases). There was a kettle, safe and great fridge. They gave us two bottles of water each day. The shower gel and body lotion smelled sooo good.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    9.0
    Great location, friendly staff
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    It would have been even better if the bar area had stayed open into the evening, but this is not a big deal.

    Warm welcome from all the staff, good breakfast, and easy walking distance to the town, river and many restaurants and bars.

    Stayed in June 2024

  • Reviewed: 28 July 2024

    9.0
    Return visit to a friendly hotel in a great location
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 1 night

    Everything was great!

    Very friendly staff who recognised us from our previous visit at the start of our holiday. We were able to stay in the same room as before as we liked it so much. We had mentioned a smell from the bathroom drain on our previous stay and there was no smell on our second stay.

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Super comfy bed , aircon is the room great location and great breakfast

    Stayed in July 2024

  • Reviewed: 25 July 2024

    10
    Lovely hotel in Ljubljana
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Very comfortable hotel with spacious room and bathroom. Great location - easy walk to everything yet quiet at night. Lovely staff. I loved the complementary Body lotion!

    Stayed in July 2024

  • Reviewed: 24 July 2024

    9.0
    Will be back!
    • Leisure trip
    • Family with young children
    • Comfort Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Location coudn’t be any better. Friendly staff and helpful. Breakfast was just right. Comfy rooms ac available as well. Very clean ambience.

    Stayed in July 2024

  • Reviewed: 21 July 2024

    9.0
    Super, friendly hotel
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 2 nights
    • Submitted via mobile

    Smell from drain in the bathroom

    A genuine, friendly accommodating welcome from staff members

    Stayed in July 2024

  • Reviewed: 21 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    The best receptionist ever

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Excellent stay, great value for money, would return.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff at breakfast could be more welcoming and explain to guests how things work when they arrive. Once you start talking to them, they are good but they stand around awkwardly waiting for you to approach them first.

    Bed was very comfortable. Lovely quiet room as requested. Very clean hotel. Breakfast was delicious. Great location near the river but away from the noise.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    Comfortable rooms in a good location
    • Leisure trip
    • Couple
    • Standard Double Room - Loft
    • Stayed 2 nights
    • Submitted via mobile

    Everything was fine

    Rooms are comfortable, staff are very very friendly and helpful (gave us a lot of recommendations for things to see and do and places to eat) and the location is very good.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Lovely stay
    • Leisure trip
    • People with friends
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Clean, location and lovely staff

    Stayed in July 2024

  • Reviewed: 12 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Location of the hotel is perfect. The reception staff were very helpful and hotel was great would highly recommend this hotel. The breakfast was so good with lots of choice again the staff were lovely

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Excellent
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Spotlessly clean, modern small family-run hotel. Friendly and efficient. Great location in a quiet spot near the university. 5-10 minutes stroll from the main tourist drag by the river. The rest of central Ljubliana including the train station is walkable within a 25 minute radius (it is a compact city.) Very good nearby cafes and restaurants.

    Stayed in July 2024

Showing 1 – 25

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