8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore
#108 of 481 hotels in Singapore
Guests' ChoiceBased on 166 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.4
Staff
9.0
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 15 October 2024
Jpcs
Malaysialocation and amenities
unique aquarium
Stayed in October 2024
Reviewed: 26 September 2024
Ye
AustraliaThe full aquarium window! It's just mesmerising. My kids and I never want to leave the room. We can spend the whole day just watching the sea creatures in action. The private little outdoor spa pool is also very nice!
Stayed in September 2024
Reviewed: 19 September 2024
Leow
MalaysiaButler came in only during check in, check in was rather slow
Friendly staffs, exceptional room
Stayed in August 2024
Reviewed: 6 August 2024
Channel
SingaporeHonestly, it is hard to fault anything here. Their rooms theme, service and ambience are top notch.
A legendary view that only so little places in this world can give you. When the view for the aquarium opens up for the first time, it is truly a magical experience. The view specially when the main lights go out is truly a marvel. Quite a bucket list experience Perfect for special occasions and proposals! The amount might scare you off, but as others mentioned in their reviews, don't let that shy you off. Don't think, just do it ~! Also the team was super helpful in setting up for my special occasion. Their 24/7 butler service will ensure you are well taken care off~! And their buggy service is always available for use to tour around the areas Special thanks to MunYee, Vanessa and Khant for taking care of my requests and assisting me thruout my stay!
Stayed in August 2024
Reviewed: 15 July 2024
Chuan
SingaporeAll’s good.
Staff were helpful and polite. They are customer oriented, provided good tips and advice on dining options.
Stayed in July 2024
Reviewed: 15 July 2024
Marcus
SingaporeNothing
Butler excellent service
Stayed in July 2024
Reviewed: 3 June 2024
Suwannarat
ThailandShould have more audio such as bluetooth speaker
I don't have a breakfast. For a location is good.
Stayed in June 2024
Reviewed: 2 February 2024
Ahmet
TurkeyNo facilities.. Limited options for restaurants.. No kids club in a resort!!!
The villa was specious nice.. Staff amazing kind helpful.. I lost my back bag in some malls they helped me to the max to find it special thanks to Jackson and Chris in the management.. Everything was perfect the pool, cleaning, following up.. Was nice memory
Stayed in February 2024
Reviewed: 19 January 2024
Khalid
Saudi ArabiaNothing
Clean, fancy and cozy
Stayed in January 2024
Reviewed: 19 January 2024
Lili
AustraliaBooked 2 bedroom villa. It has 3 double beds and can have 6 people stay. We are a family of 2 adults and 3 children. Went to included breakfast and got told that only 2 adults were included. Had to pay for the kids. Oh and 13 year old have to pay as full adult.
Buggy service to and from sent is a locations.
Stayed in January 2024
Reviewed: 27 December 2023
Reza
SingaporeThe sofa bed could have been better and maybe considering having retractable gates at both ends of the staircase.
Sleeping off and waking up to the view of the playful sea life in the comfort of your bed. The kids love the mini outdoor pool.
Stayed in December 2023
Reviewed: 22 December 2023
Karthik
SingaporeThere was renovations or repairs going on well into our stay . Drilling and hammering could be heard . We were given a room so close to the common walkway . The tub water was brown rusty . And lots of material was seen coming out of the pipes. I guess from the renovations. Or repairs.
The aquarium lighting And the ambiance created by the nicely designed room . Although the one we were in seemed a little worn. Staff were very friendly and polite .
Stayed in December 2023
Reviewed: 18 November 2023
Norhisham
SingaporeThe lack of USB cable charging points
Very spacious and luxurious fittings
Stayed in November 2023
Reviewed: 28 October 2023
Yang
MalaysiaN/A
Everything is good!
Stayed in October 2023
Reviewed: 22 October 2023
Yanni
Hong KongLimited choices for in-room dining.
Stayed in the Ocean suite. Simply fantastic, can’t ask for more. A must for ocean lovers.
Stayed in October 2023
Reviewed: 29 September 2023
Angharad
AustraliaThere is nothing not to like here
The property is pure luxury. The friendly staff & butler go to so much effort to make you feel welcomed & taken care of. The room is absolutely amazing, its a special unforgettable experience everyone should experience. It was our birthday celebrations & they surprised us with a beautiful cake, card & bed decorations. Its a stay we will never forget it will always be a very special experience
Stayed in September 2023
Reviewed: 30 July 2023
Shane
AustraliaIt was an amazing hotel, but could do with a quick touch-up on a few dated and deteriorated bits of the room. For what you pay, you don't expect deteriorated fixings.
The staff were incredibly helpful and friendly! Everything that was sentosa was within walking distance and easy to work out where you were.
Stayed in July 2023
Reviewed: 17 July 2023
Natan
JapanIt's more than a villa, it's an experience. We stayed in the Aquarius villa with aquarium view and it was an amazing experience to watch the sea life from your bed or jacuzzi.
Stayed in June 2023
Reviewed: 15 April 2023
Wen
Australiapool is not kids friendly
internal views, buggy services, quiet environment
Stayed in April 2023
Reviewed: 30 March 2023
Phiroze
Indianothing
the amazing location with most of the attractions just a walk away. the staff were very polite and helpful, the person who helped us and took care of our needs was Josh. The villa that I stayed in was the most comfortable with the swimming pool right up front.
Stayed in March 2023
Reviewed: 15 March 2023
Lina
SingaporeWe love it!
Spending two nights at the the hard to get Ocean Suite room was a perfect staycation getaway as a couple. Enjoyed the buggy rides driven by Mr William who first introduce us to the suite, friendly and polite. The Suite has got a balance of the cool Underwater Sea Aquarium view panel downstairs in the bedroom and a bright outdoor view upstairs in the living room. The underwater view panel was simply therapeutic alongside healing music from the TV's u-tube channel, having a cuppa tea and snacks, chilling and spending wonderful precious time watching the variety of fishes especially the manta ray's underwater summersault display and an addtion of scuba divers during feeding time. When the water is clear and calm, we are able to see the people at the Sea Auqarium on the opposite side of our panel, hopefully they cant see us. The butler service was wonderful and the convenience of the basement carpark was great and spacious, being able to park close to the Ocean suite. Overall, we enjoyed our stay.
Stayed in March 2023
Reviewed: 5 March 2023
Joe
SingaporeIt will be great if RWS is able to cater for Muslim family to have halal meal for breakfast. Hope RWS can consider as what I observed when i had buffet breakfast, pork was served beside the hash brown.
Stayed in March 2023
Reviewed: 2 February 2023
Shao-ning
TaiwanVery friendly and helpful staff. At least once a lifetime stay in the Ocean Villa.
Stayed in February 2023
Reviewed: 14 January 2023
Sutasinee
Australiathe room is good but in room dining need to improve
the location and services are great
Stayed in January 2023
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