The bell-boys were clumsy and dropped many guests belongings while transporting the bags to the room plus thet never held the door for guests, including myself who had to struggle to open doors while carrying things and a baby while they just walked by. But the most atrocious thing is that if you’re unable to answer the door (ie: in the toilet or something) the service staff will just use their card to open your room door. This happened at 10pm on my last night while my baby was sleeping and I was in the toilet. The guy knocked on the door loudy twice and then used his card to open my door and come in. Only to ask if I needed new towels. It was 10pm and my daughter woke up and was afraid to go back to sleep. I felt very unsafe after that and had to block the door with a chair (there is no chain lock on their doors). Scary and terrible experience. The breakfast is not a buffet but a pricey ala carte menu that didn’t taste very good.

The hotel is just steps away from the Imbiah monorail station which is super convinient. The pipe in music at Bedrock Origin during breakfast was excellent. The check-in staff were friendly and so kind to my 2 year old daughter.

Stayed in June 2024

The courtyard has a smell and no ventilation so I hope the hotel can improve on this

Initially we booked courtyard room but there are some electrical fault and they upgraded us into junior suite room

Stayed in June 2024

It would be good if the toilet comes with a bidet.

Husband and I had a staycay here for a night. It was our first time staying at Oasia Hotel. It’s conveniently located near Imbiah Station. Ms Gahya checked us in, she was lovely to upgrade our room to Junior Suite. The room was to our liking. It was spacious and cosy. We were impressed and enjoyed our stay.

Stayed in June 2024

Lack of amenities

Location

Stayed in June 2024

Below expectation junior suite layout . Otherwise service staff only few young guys appear helpful and cheerful. Breakfast if not included are not value for$$.

housekeeping very attentive. Bedding comfortable. Big window screen is good.

Stayed in June 2024

The breakfast was a set meal. Service staff at breakfast were overwhelmed even though breakfast sittings were pre-booked, ie no walk-in. A bit of a let down after the delightful stay

The service. The ambience. Soothing and relaxing.

Stayed in June 2024

All is good

Lovely location, very near the monorail and walking distance to the attractions and food places. Shout out to staff Cherlyn for being so accommodating and lovely. Amazing customer service from her!

Stayed in June 2024

Aircon was not working at 130am

Very hospitable staff

Stayed in May 2024

Breakfast was not at the hotel but at their alliance hotel

Staff and Duty managers were very good !

Stayed in May 2024

We were given room 210 which was located right at the entrance where courtyard room guests entered. The door slammed every time a guest entered. Could not have a proper sleep. Wake up thrice in the night due to the loud door slamming. 😔 The courtyard was huge, the bean bag was soaking wet and there was no electric fan in the entire courtyard.

📍The location

Stayed in May 2024

The hospitality, specially Dave, he was really helpful and suggested places to go in Sentosa. The proximity to all the places in Sentosa was really nice.

Stayed in May 2024

Breakfast option. It was at another hotel at the back of the hotel. In my opinion, SG40 for that selection was unfair.

Free parking! Easy access to everything there! Very friendly and helpful staff. Awesome selection of room service done. The vegetarian spaghetti was unbelievable. Clean premises. Beautiful surroundings and resident peacocks. Modern facilities. Nice bathroom.

Stayed in May 2024

The Suit area not that big. The breakfast buffet not that variety.

Location : The best location ever (Monorail) is opposite the hotel ( Imbiah Station ) so you can use it to go to the beach or Universal/Sea world/ and Vivo Shopping Center. Facilities : Over all good facilities in the hotel or beside,like restaurants/gym/swimming pool,spa , plus a grocery near by. I like too in the room dinning services. Staff : Front desk , Security, housekeeping, restaurant staff in ( Native kitchen ) and (room dinning), all are so kind,cheerful and trying to help.Thanks to Ethan and to all his colleagues in the front desk. Specail thanks to ( Cherlyn ) front desk, without her and her nice set up for my anniversary , I wouldn't get a joy to enjoy that night, so grateful to her and her kindness. Such employee/person makes a nice reputation to this hotel. Thank you. Room : 254 :)

Stayed in April 2024

The breakfast selection at the resort is somewhat limited, and the pool facilities are not particularly suitable for toddlers or young children. Consequently, we were advised to utilize the breakfast offerings and pool facilities at the Village Hotel Sentosa, conveniently located just opposite the resort and also operated by the same group, Far East Hospitality.

Nestled conveniently opposite the Imbia Station of the Sentosa Express, the resort enjoys a prime location. Despite the aged exterior of the resort's structure, the interior boasts modern fittings and amenities, ensuring a comfortable stay. Our experience in the Junior Suite was synonymous with luxury and comfort, leaving no room for dissatisfaction. However, during our departure from the resort back to the city, we encountered difficulty in securing a taxi. The assistance provided by the front office official, Ms. Diya, was invaluable. Not only did she arrange for a taxi promptly, but she also remained by our side throughout the wait. Additionally, her thoughtful gesture of presenting a small hotel souvenir to my three-year-old daughter left a lasting impression, becoming a cherished memory of our trip in Singapore.

Stayed in April 2024

no bidet in the toilet, a bit dusty on the shelves ...

location is superb , cable car station and train station just a cross the hotel, if train crowded walking distance to beach station ( palawan beach ) and resorts world, and also there are starbucks and kfc in the across the hotel. Junior suite room is spacious. When enter the hotel smell so good like enter a spa 😀 all the staff are friendly.

Stayed in April 2024

Pleasant & helpful Staff

Stayed in April 2024

Very good breakfast (a-la-carte), good location

Stayed in April 2024

It is a good property, courteous staff and closer proximity to the main attractions.

Stayed in April 2024

breakfast options for dietary requirements are more limited. Have a some with multiple allergies so that was tricky

Central location, hotel interior, breakfast quality

Stayed in April 2024

Nothing!

Hotel location was walking distance to every attraction on Sentosa Island. Renovations were happening in the room next door to us and when we questioned this with reception, they apologised and immediately moved us to another room with a complimentary upgrade. Hotel was clean and very comfortable and staff were very attentive and friendly. I also used the Spa which I would recommend!

Stayed in April 2024

The only down side was the breakfast. I really do not like the ideal of the breakfast. The breakfast was to order a main from the given menu. Fruit was served separately. However, the breakfast that I had for two days were really not worth the price I paid. It was cold and not tasty! It will be good if the breakfast could be cooked only upon order and have sides (e.g. French fries, salad etc.) and yoghurt and/or cake to finish the meal.

The room and bathroom are spacious. The location is great, as it is just walking distance from the station. The staffs are also very friendly and helpful.

Stayed in March 2024

None

Good location.

Stayed in March 2024

The upper shelves of the wardrobe were very dusty and had not been cleaned for a while. There wasn't really a nice view from our room. Some of the lights needed fixing as they kept flickering.

The room was comfortable and had everything we needed including a coffee machine. The location was very handy and right across from the Sentosa express which takes you over the bridge at no extra charge. We had breakfast on the last day and it was delicious!

Stayed in February 2024

There is a severe lack of sound proofing. i can hear my neighbours talking and banging the entrance door when they return to their room. The constant moving of furnitures can be clearly heard too. There is renovation works going on in the hotel building which was not communicated on their website. The hair dryer's switch was broken, leaving a very sharp edge and I was not able to switch it off unless i pull out its plug from the electrical socket.

Location is superb (right next to Imbiah Monorail station) and size of the room was just right for me and my 5yo.

Stayed in February 2024