Some more room for luggage would be good.

Great location & staff with very comfortable bed. Excellent shopping & food options, also having mrt so close made getting around very easy.

Stayed in June 2024

Best rooftop pool in Singapore

Stayed in March 2024

nothing that really matters

clean n good location

Stayed in June 2024

Not Applicable

Rooms were clean and location was the best part of this hotel. Easy access to malls, mrt and food shops. Will definitelt consider for my next trip.

Stayed in June 2024

Wish room had more universal plugs, especially by the bed

Location was great, right in the heart of Orchard. Rooms were clean and comfortable. Staff were very courteous and helpful, including JENI (if you know you know)

Stayed in June 2024

Club lounge, nice pillow, location!

Stayed in June 2024

Pillow

Location

Stayed in June 2024

Singapore is an expensive city to visit, while the property is expensive, it is good value for what is provided

Superb facilities in a great location and comfortable room.

Stayed in June 2024

Needed better signage to the lift from the mall downstairs. Also, I asked for our twin beds to be changed to one large king but this request was not done.

Room had a great view and the location was central. Pool was amazing.

Stayed in June 2024

The only disadvantage we had was the difficulty in communication between the rooms. My wife and daughters who arrived a few days earlier were on a different floor and we could meet either at the reception or at the pool as with a room card you could access only your floor. It is for security reasons and we value that but we were not told that when choosing the rooms.

The hotel location was very good. I could come to the hotel by one bus directly from the airport. And it stopped almost in front of the hotel. The room was big, nice and comfortable. I liked a special tap for filtered drinking water. Breakfast was good and there was a big variety of food offered. On the last day we even got special paper bags to take some sanwiches away. We also liked the rooftop pool area. The pool was not very deep but the views from the top were beautiful. The pool was open untill 10 pm and the pool bar even one hour longer. I will recomend this hotel to all of my friends visiting Singapore in the future.

Stayed in May 2024

Very good, I would definitely book here next time iam back in Singapore

Stayed in June 2024

The pillow is too soft

Excellent location, hotel lies along the MRT Somerset, really convenient for travelers to go almost everywhere. and a small shopping mall 313@somerset is part of the MRT station and a 711 store is also at the exit of the MRT station.

Stayed in June 2024

Breakfast options could have been better

All was smooth and comfortable

Stayed in June 2024

Lift change to reach room

Good location ‘mid’ Orchard Road. Comfortable room.

Stayed in June 2024

nothing it was perfect.

Super amazing rooftop pool! We came for one night on a layover and it cured us of fatigue and jet lag. Staff were so friendly, and the location is right near a metro station (like literally down an elevator and you are there).

Stayed in May 2024

Volume too loud on the pool deck. Lots of children throwing balls in the deep pool, perhaps an activity for the shallow children’s pool? Lifeguards allow some people to jump and dive in even though it isn’t permitted

The size of the disabled suite. Very friendly front desk, concierge and housekeeping staff. Staff remember us from subsequent visits

Stayed in June 2024

No indoor bar

Good location. Lovely rooftop bar.

Stayed in June 2024

The overall experience exceeded our expectations, the absolute stand out was the staff they were all extremely friendly and happy to make our experience in Singapore special.

Stayed in June 2024

they helped me to shorten my stay despite booking thru booking.com

Stayed in May 2024

The dust in the room is everywhere especially the bathroom door and curtain, i got eye inflammation after i got back to my hometown. Also the area in the front of the room is quite slippy and make me fall however the hotel staff has prompt response and make sure i dont have to pay for the broken glass. Also the check in takes longer than expected.

Variety of food and selection of drink. The staffs are well - managed and tried to get you to the table. It is depends on what time you come to the breakfast outlet, early morning before 9am would be less people. Location is superb, you can take couple mins to many famous restaurants.

Stayed in June 2024

Cleanliness

Stayed in June 2024

Great location view from pool fantastic.

Stayed in June 2024

Nothing

Very clean and comfortable. So close to shopping and transport.

Stayed in June 2024

Nothing

This has been our second stay at this gorgeous place and I’m pretty sure it won’t be our last. The roof top swimming pool is absolutely amazing and the views are to die for. Our three teens loved the shopping centre underneath and the matter of fact that the Somerset mtr station is right there. Couldn’t be more convenient. We also enjoyed the whole Club level experience.

Stayed in March 2024