42 Carpenter Street, Boat Quay, 059921 Singapore, Singapore
#401 of 482 hotels in Singapore
Guests' ChoiceBased on 146 hotel reviews
6.2Cleanliness
6.2
Comfort
6.4
Location
8.8
Facilities
6.3
Staff
7.8
Value for money
6.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 February 2024
Bellita
United KingdomThe lift was quite smelly.
It was cleaned everyday. Nice and friendly receptionists.
Stayed in February 2024
Reviewed: 26 August 2023
Al
Japanquite old
Location. Location. Location.
Stayed in August 2023
Reviewed: 19 August 2023
Peace
NetherlandsBreakfast with limited choice. Cleanliness in the cantine could be better. The staff is friendly and actively helpfull.
Near to scenic places, shopping malls and local food stalls.
Stayed in August 2023
Reviewed: 13 August 2023
Feryal
TurkeyRoom will be renovated. Clean but old.
perfet location, housekeepers was excellent.
Stayed in June 2023
Reviewed: 24 July 2023
Paul
AustraliaThe breakfast was very basic & the shower was dirty.
Location was very good & the staff were helpful. The view from the roof was nice.
Stayed in June 2023
Reviewed: 12 July 2023
Bernard
SloveniaNot clean. Expensive for what you get.
Perfect location. Friendly staff.
Stayed in July 2023
Reviewed: 29 June 2023
Kristina
PhilippinesSize of the room
Location
Stayed in June 2023
Reviewed: 28 June 2023
Pyakurel
Nepalall as expected.
A good price and facilities hotel
Stayed in June 2023
Reviewed: 25 June 2023
Nonamie
TaiwanOn our first day, someone cleaned the AC of our room even if I am inside. They also did not clean the room to take all the residues. Despite them cleaning the room everyday, it wasn't completely cleaned. 😬
They clean the room everyday. Their breakfast meal tastes good.
Stayed in June 2023
Reviewed: 20 June 2023
David
New ZealandCleaness
Location
Stayed in June 2023
Reviewed: 2 May 2023
Syed
MalaysiaBit expensive, walls and curtain not so clean, very small room
Staff behavior, location, room amenities
Stayed in May 2023
Reviewed: 26 April 2023
Pradeep
United Arab Emiratesit’s a bit run down with old wall papa era, no shower curtains
pretty well located as places to visit and business district are in the vicinity
Stayed in April 2023
Reviewed: 25 March 2023
Chia
MalaysiaLocation is good. Near MRT station.
Stayed in March 2023
Reviewed: 13 March 2023
Herr
GermanyIt smells a bit like old water pipes.
Very friendly staff
Stayed in March 2023
Reviewed: 1 February 2023
Wai
AustraliaA more solid bund beds to be provided and a new body wash and shampoo will be great.
The hotel located in a very centralised location to travel around.
Stayed in January 2023
Reviewed: 5 January 2023
May
AustraliaDo not believe the photos. The rooms my family stayed in were unbelievably dingy and not all that clean. There was a weird smell. The charm I expected, given the vintage of this building, was non-existent.
The location is awesome. The staff are friendly and very obliging.
Stayed in January 2023
Reviewed: 27 December 2022
Diane
AustraliaThe hotel location was awesome. Whilst the room was small the bed was very comfortable and room was cleaned each day. We basically only slept in the room each night as we were out for at least 12 hours a day. Very friendly staff.
Stayed in December 2022
Reviewed: 23 December 2022
Tam
AustraliaDirty hallway Bad elevator smell
Room clean Good air conditioner Close to centre
Stayed in December 2022
Reviewed: 29 November 2022
Joung
AustraliaDoesn't smell good
Location
Stayed in November 2022
Reviewed: 19 November 2022
Susan
United Kingdomthe staff were so helpful. as we arrived at 7am we were able to have a room to change in and leave our luggage safely until check in.
Stayed in October 2022
Reviewed: 12 November 2022
Monalisa
PhilippinesThe untensil and some plates are not clean. curtain in the bathroom dirty
The location is very accessible, Aircon cold, Food for free breakfast is excellent even the free coffee, tea and water in our room. with regards wife some areas are no signal specially in our room.
Stayed in November 2022
Reviewed: 12 October 2022
Zulkiflee
MalaysiaNothing.
Location is the main consideration.
Stayed in October 2022
Reviewed: 4 October 2022
Dennis
MalaysiaBodywash in our room had an unpleasant smell.
Breakfast average.
Stayed in October 2022
Reviewed: 14 August 2022
Palitha
Australiaimprove cleanliness. Towels ae not laundered properly (smells). The drain in the bath room faulty, drain out very slow and waste water level rising on the bath room floor with mixing impurities from the drain.
Stayed in August 2022
Vila Nova de Cerveira, Portugal
Le Béage, France
Paris, France
Cape Town, South Africa
Castelrotto, Italy
Hoi An, Vietnam
Liepāja, Latvia
Vilnius, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content