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  4. Reviews of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel

Reviews of Holiday Inn Express & Suites Singapore Novena, an IHG Hotel 4 stars

201 Balestier Road, Novena, 329926 Singapore, Singapore

#108 of 477 hotels in Singapore

Guests' Choice

Review score

Based on 831 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    7.8

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 1 June 2024

    9.0
    Superb
    • People with friends
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Nil

    I love everything about the hotel.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Good stay, will consider again in the future
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    While there was a wide variety of breakfast options they were fairly average, meats were often quite hard and didn't seem very freshly cooked.

    The staff were great, very accommodating and hospitable in many situations, including holding ordered food at the reception for us and allowing us to change to a room with more light/better view. Room's were clean and constantly serviced which was nice. Spacious enough for two people and the TV had HDMI inputs for those wanting to display their media. Ordering a taxi was fairly easy from the lobby and hotel staff did assist you with this if necessary as well. Meals offered at the bar/restaurant (not the breakfast buffet) were also quite nice

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Nice convinient hotel in Singapore
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Room, breakfast, cleanliness. Staff were very professional and helped us book taxis, and provided us some extra amnities, like comb and shaving kits. They were very sympathetic and gave us some extra time to stay on our check-out day when they learnt that I had a medical procedure done the previous day and was not feeling well.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Overall comfortable stay and good for vacations in Singapore.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast options can more.

    Location was really good.

    Stayed in April 2024

  • Reviewed: 14 May 2024

    9.0
    Loved Singapore, busses and conveniencestore across the road. Gojek great apo for getting rides arou
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    My partner found the bed uncomfortable, but I was ok.

    Breakfastwas great. Bar and staff excellent.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights

    N/A

    Room is very clean. We love how you maintain the cleanliness !! Breakfast, though not much variety but delicious. The hotel is near bus station. It's comfortable with the young but not with the elderly. However, we enjoyed our stay and look forward to coming back again.

    Stayed in April 2024

  • Reviewed: 11 May 2024

    8.0
    -
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Location can be better, MRT station is approx15 min by foot. The pool is only 90 cm deep- you can not swimm…

    Clean room, good breakfast

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    we had a nice time in singapore.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    My Stay in Singapore was too short for dislikes. I was there for only 4 days. So my days where occupied.

    The room was clean,that was very important for my girlfriend. We realy enyoid the breakfast. there was a great variation of food. The location was also good. Not to far from the airport and the local Shopping mall.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Relaxing stay in nicely renovated hotel
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    New, clean, bright, friendly staff

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    overall gd
    • Leisure trip
    • Group
    • Standard Queen Room - High Floor
    • Stayed 1 night

    nothing

    all gd

    Stayed in April 2024

  • Reviewed: 3 May 2024

    8.0
    Friendly staff
    • Leisure trip
    • Family with young children
    • Standard Queen Room - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Too far from downtown. Not near MRT station

    Very clean very friendly helpful staff

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were hard. Not sure if they would’ve accomodated mattress changes but I didn’t ask because I was only staying two nights

    Clean, convenient, weekend dinner buffet at the restaurant was very good

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Great value stay, clean and comfy room. Worth the cost
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    The neighbourhood is great, we also mostly took cabs around because the main attractions aren’t nearby and the public transport also not super convenient

    Great service, staff were helpful and the room was clean and comfy

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    As this was our first stay in Singapore, outside the airport, we got lucky with Novena.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was excellent. Room was great. It was well laid out, clean and well serviced. Staff were always professional and efficient.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Business trip
    • Group
    • Standard Room
    • Stayed 3 nights

    No complains .

    Nice comfortable room. Excellent variety and sumptuous breakfast. Location was a bit off to our personal liking. But overall very good experience.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Staff was really friendly, but the room was quite small

    Stayed in March 2024

  • Reviewed: 15 April 2024

    8.0
    Well located property at a good price
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Not enough halaal food options

    Clean, well kept rooms, amenities in room always filled, free bottled water, friendly staff, ready to assist with a smile

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great value for money stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast buffet lacked variety No proper I house restaurant

    Friendly staff Sustainable hotel Good WiFi Near bus and MRT stops Residential neighbourhood

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    It was pleasant and comfortable and meet our needs.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 10 nights

    Pool area needed more seating. Cleaning of rooms needs to be at a regular time each day so you could work out when you needed to be out for the cleaner. Location was not close to transport as you have to take a bus to the MRT. Would stay closer to the city centre next time.

    Breakfast was very good. Good range of food options and staff were lovely to deal with. The staff couldn't help enough.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Reception was very efficient and the breakfast was well varied. I would definately stay here again
    • Leisure trip
    • Couple
    • Standard Queen Room - High Floor
    • Stayed 4 nights

    Only two things. At breakfast the beans could have been warmer not really an issue . And the MRT should have been built nearer the hotel. But a good 15 min walk was easy.

    Check in was very quick and easy as was directions to our room. Breakfast was good with a variety of food for all tastes. We had a couple of meals in the bar and had a drink there every night and were served by Kent Lin. This guy works so hard to make us welcome.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    7.0
    Comfortable and pleasant stay.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights

    NA

    Convenient location.

    Stayed in March 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are quite small and on the expensive side

    Lovely staff and very clean with wonderful breakfast

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Great value accommodation if all you're looking for is a solid breakfast clean room and nice bed.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Distance from shops / malls.

    The price was good value. We were on a football tournament so just needed a quiet clean place to sleep and this was perfect.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Great place for a short staycay!
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The pool was too small. I was hoping to do some laps only to find that the pool was kid sized. A little disappointed to be honest.

    The breakfast selection was great! I love the spread in the buffet selection. The aircon was cranky and sometimes you’d wake up sweaty because the aircon was not cold enough or at a constant temperature.

    Stayed in April 2024

Showing 1 – 25

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