Beds hard not very comfy

Budget basic hotel. After stay in hostels this was nice to have our own room. You get what you pay for, it was half the price of others in the area.

Stayed in October 2024

No breakfast options

Room was quite big Swimming Pool was nice

Stayed in September 2024

Hotel looks a bit tired but okey for the price.

Location is great, there is bus to Airport and a City but also, MRT station as well.

Stayed in October 2024

it seems like the hotel hasn't been renovated since the early 80s, everything is very old and broken. noisy air conditioning, no soundproofing. it feels like a cheap roadside motel, only unreasonably expensive.

clean bed linen, towel, hot water, mini-fridge

Stayed in October 2024

It could have some improvement.

Hotel is good located, Rooms are spacious and pool is perfect for kids, as it's 1m deep. Normally check out is 11am, but I have been allowed to stay 2 more hours for free. Every additional hour is $10.

Stayed in October 2024

A bit scruffy, but functional.

Good value to have a nice pool in a handy location on the airport to town corridor. Plenty of handy eateries.

Stayed in October 2024

Our aircon was leaking if left on so water would pool over the floor

I like that it was somewhat near a bus stop and easy to navigate from train station

Stayed in September 2024

Housekeeping did not make our bed on our second day there

The value and location of the hotel

Stayed in September 2024

all ok

room is big

Stayed in September 2024

Big room, nice to have a fridge & pool

Stayed in September 2024

Nil

Nil

Stayed in September 2024

The hotel needs to provide additional washing machine. At present only 1 washing machine and 1 dryer. (Located at level 3 same as the swimming pool)

The hotel does not include breakfast. However restaurant that served Halal Food is just next the hotel. It serves varieties of food n reasonable price. Hawker centre is about few metres away. Restaurants are just around. Transportation wise also very easy. Be it by bus or MRT( neet to walk abt 10mins) Malls are in walking distance.

Stayed in August 2024

Toilets were kinda old, but tbh not like dirty, just old looking. The shower head needs to be changed. I'm pretty tall so I need to either sit down or bend down, which is a great workout but I think adding a shower head you can move around your body would be of great help.

The bed was comfy and the room space was spacious and not stuffy at all. Location wise, very near to convenience stores and restaurants. Easy to access the MRT or Bus with maybe a 5-10 minute walk. All in all, I enjoyed my stay here with my GF :)

Stayed in August 2024

Not our favourite hotel. We had to ask for a room change as the first one had black mould all around the air conditioner and it smelled. The second room was a bit better. I’m not sure there was anything we liked- maybe that it was close to the shops.

Stayed in July 2024

Some of the staffs were little rude. It is a bit far from the city centre.

We stayed before. It is valued for money.

Stayed in August 2024

Counter service

Swimming pool

Stayed in August 2024

Pool was good, location fine, reasonably Close to MRT and LRT. Great foodcourts nearby, one directly below. 7-11 and ATM directly below which was very handy…..

Bed uncomfortable, fridge didnt Work and aircon needed a service, very loud and underperformed

Stayed in August 2024

The a/c was noisy

The location wasn't too far from the airport for a transit stop..the room was big. The bed was comfortable..the price was good

Stayed in August 2024

convenient place with many foodcourts, 12 mins walk to MRT

Stayed in August 2024

We had a folding bed instead of a triple room. After 4 days my son complained of the springs poking in his back. The aircon was leaking. After complaining, we got another proper room, since we were staying there for 11 days. We would have appreciated if Tristar hotel would gave us a good room since we booked way in advance for 11 days :-(

Good location and spacious room

Stayed in August 2024

nothing to speak of, apart from one of the lifts had a very fast closing door that shut very fast, twice catching my wife's shoulder. Might be worth contacting the lift provider to get this checked

Very helpful staff with great local recommendations for eating out, large, spacious room with decent bath & shower, & large, clean swimming pool.

Stayed in August 2024

Fixtures like lamps were dusty. Our aircon leaked for our entire 2 week stay so we constantly had to have a towel on the floor; someone came to “fix it” but literally took the cover off, wiped it down and put it back on again. Their washer and dryer wasn’t working so had to pay crazy amounts for dry cleaning, however, there is a laundromat next door. Some of the staff were lovely and friendly, others were not. Surprised that a member of staff saw me carrying multiple bags and didn’t offer to help when I was clearly struggling.

The room size was really great. Location is very central. Just a short walk to east coast road and Joo Chiat. A number of bus stops and malls within a few minutes walk. The gentleman who cleaned our room everyday was so sweet and friendly.

Stayed in August 2024

The pool wasn't deep enough. There was a 'no smoking' sign just outside the change rooms, but there was an ashtray near the tables so people were allowed to smoke. It was a bit of a conflict of the sign.

Loved the location. Staff were always helpful and polite. It has convenient eating places nearby. Closed to public transport. Good connecting paths for bicycles. Hotel allowed us to bring bicycles into our room.

Stayed in August 2024

old building

Large room

Stayed in July 2024