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  5. Reviews of Hotel Vasa, Sure Hotel Collection by Best Western

Reviews of Hotel Vasa, Sure Hotel Collection by Best Western 3 stars

Viktoriagatan 6, Centrum, 41125 Gothenburg, Sweden

#58 of 75 hotels in Gothenburg

Guests' Choice

Review score

Based on 478 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.9

  • Facilities

    7.5

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 23 June 2024

    9.0
    Perfect for a city-stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very friendly and helpful staff. Clean rooms and good breakfast. Parking was extra but very close by in a secured garage. All in all great for a city stay

    Stayed in April 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location, lovely breakfast ☺️

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Totally worth the price; with a nice homey touch
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Rather small single rooms, but had everything one needs. Blackout curtains would be helpful in June though, as it was hard to sleep after 5 am due to sun shedding through the curtains.

    Excellent location, more than worth the money. Very nice breakfast (please beware local milk types to choose the right one for your coffee though). Soft drinks 24 hours, and waffles in the afternoon were a lifesaver. Personnel always helpful and super friendly

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    The light of the shower room was taking time to turn on, and was shaky. Maybe just neeeded to by changed, room 110

    Staff is very welcoming and responsive. Breakfast is good as well. Well placed, not for from the center of the city.

    Stayed in June 2024

  • Reviewed: 20 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    It is located in good location near train station.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Breakfast was poor. No bread 20 minutes before the end of breakfast.

    Great bed and location

    Stayed in March 2024

  • Reviewed: 21 April 2024

    9.0
    nice pearl in the city of GBG
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 3 nights

    does not have own parking, so you have to park your car (own, rental, etc...) on the street and in Gothenburg the parking is easy thru an app, but you have to pay even during the night.

    amazing spot, easy to reach, they provide great breakfast.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was much smaller than the pictures showed.

    The room was pretty standard, nothing special. Breakfast was very good (hot meals included), tea/coffee and cookies available 24/7 and you can make waffles whenever you want, which I think is a brilliant idea.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Best option to enjoy the city
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The outside of the hotel doesn’t reflect the inside quality.

    The staff was amazing. They care about every details. The hotel is in the best part of the city and I liked the old style of the interior.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Amazing hotel w/great location
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds weren't very comfortable. They didn't have an ice machine. You had to go up steps to get to the elevator so it wasnt entirely handicap friendly.

    Location was amazing! Staff was very helpful and friendly. The rooms were spacious and we even had a jacuzzi tub in our bathroom! Free waffles and lattes! Excellent breakfast included with the room! Parking was also affordable and not too far from hotel.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little outdated but comfortable nevertheless.

    Good value for money, great location and ok breakfast. Free waffles/coffee/cookies throughout the day were nice.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights

    Because the hotel is sorrounded by pubs, It was very loud and I wasn't able to sleep without ear plugs during weekend. You could also hear trams and buses. Hotel should think about changing windows in the future to make them sounds proof.

    The breakfast were very good, hotel stuff very helpful and kind. I recommend :)

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We were first given a key to a room that was already occupied (guests in it), then were upgraded to a room where the key didn’t work, the third try was however successful Breakfast however is not very fresh - very basic

    Very good location, clean, comfy, helpful staff

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good breakfast, but rooms look nicer on the pictures.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Jetted Tub
    • Stayed 2 nights

    Rooms were cold and chilly and have seen some days, the tables are scratched and old. The room card stopped working 3 times making us travel downstairs from 3rd floor and waiting for the staff to update it.

    Excellent breakfast, good location. I recommend the pizza place around the corner!

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Very good location with a great breakfast.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Some renovation would be good.

    Great breakfast including a very good unexpected coffee and something to eat in the afternoon. The location is very good and close to the center of Goteborg.

    Stayed in December 2023

  • Reviewed: 23 January 2024

    8.0
    Very good stay
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was confy and the location was perfect. The breakfast was awesome!

    Stayed in December 2023

  • Reviewed: 21 January 2024

    9.0
    Excellent 3-star hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The baked goods provided free of charge throughout the day were excellent. The staff was friendly and helpful and the room was clean. It's located near the beautiful Kungsparken, with city centre within walking distance.

    Stayed in November 2023

  • Reviewed: 15 January 2024

    9.0
    Simple and sufficient.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    I think the decor is a little outdated, but I still enjoyed the stay very much.

    The staff were friendly and I enjoyed the complimentary waffles in the evening.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    7.0
    Good hotel
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The radiators didnt work so we had to sleep with windows open all night since it was super hot in the room. Scrambled eggs tasted like sugar and rubber.

    Small but good breakfast. Nice rooms and very clean.

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Comfortable and nice
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Waffles served during evening were not gluten free, unfortunately.

    Breakfast was good. I had forgotten my iPhone charger att home, but borrowed one at the reception.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant

    Comfortable, location

    Stayed in December 2023

  • Reviewed: 21 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The very only thing, was that our ventilator in the shower didn't work well, so had to air out in the room, to get the steam out from the shower, but first found out on the morning we were leaving anyway. And the hairdryer in the bathroom were running very slow/low blow, so it could use an upgrade.

    Have stayed at Hotel Vasa before, and other than its really good location, the staff is friendly and helpful, the rooms are tidy and clean, there is heaters in the room and heat in the floor in the bathroom, which is a big plus, in the wintertime. Good choice of channels on the tv, and nice beddings. Also an environmental concious hotel, is always a plus. The breakfast buffet is definitely also what brought us back, other than the hotel's "warmth" and location.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    6.0
    Don’t pay upgrade to have nice bath
    • Leisure trip
    • Couple
    • Deluxe Double Room with Jetted Tub
    • Stayed 2 nights
    • Submitted via mobile

    The staff had no clue on arrival, she stated your check out tomorrow is 12 - we were staying 2 nights which then also transpired she’d only booked our key for the one night so had to have it rescanned. Our room was not cleaned due to some pjs left on the bed, nowhere does it state they will not touch your room if you leave something on the bed. They took away the old towels but didn’t replace we questioned the cleaner she said I’ll have to check if we can get you some more ! Do not also pay for the upgraded bath as the plug doesn’t work, so we had to sit in the bath with the water constantly running to ensure we could have a decent bath- not great when we have paid the upgrade.

    Nice size room, comfy bed, ok breakfast not loads of choice but sufficient enough

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    Really good value for your money, the kind staff makes the difference!
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights

    The beds are really on the soft side, but that is just my opinion. The weird thing was, that the window in the room doesn't open at all. That made the air in the room a bit stale and dusty.

    Location of the hotel is great, the staff was amazing! Tea and coffee are available all the time in the dining room, which is perfect after a cold evening stroll around the city. You also have cinnamon rolls, cookies and waffle batter to make your own waffles - whenever you like it! There is also a cute little sauna, which the staff turned on just for us. Breakfast was good, a lot of options.

    Stayed in November 2023

Showing 1 – 25

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