Norra Kustbanegatan 15-17, Centrum, 416 64 Gothenburg, Sweden
#39 of 78 hotels in Gothenburg
Guests' ChoiceBased on 1332 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
7.6
Facilities
8.1
Staff
8.9
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Hazel
United KingdomBit dark in the room , good for sleeping tho !
Good clean room , nice size & a comfortable room
Stayed in August 2024
Reviewed: 17 September 2024
Gerry
BelgiumEr was geen Water op de kamer
Zalig bed
Stayed in August 2024
Reviewed: 17 September 2024
Bastian
CanadaNothing really. Just that we were surprised that our internet connection had been disconnected already when we woke up early morning on our check-out day.
Great facilities with very friendly staff. Fantastic breakfast - made our days! Thoroughly enjoyed the complementary sauna. Very practical, clean room. Very good beds. Appreciated that we could park the car in the parking garage. Not super close to the old center, but within easy walking distance. Good opportunities to get dinner close by.
Stayed in September 2024
Reviewed: 14 September 2024
John
United StatesSmall rooms, no airflow and no way to turn off towel heaters in bathroom, tiny pillows.
Breakfast, parking, friendly staff
Stayed in September 2024
Reviewed: 14 September 2024
Maarten
BelgiumHotel room was tiny
Clean hotel, just outside the city at walking distance. Good breakfast buffet Private parking available
Stayed in August 2024
Reviewed: 14 September 2024
Kirsti
FinlandNot in the center of the city but public transportation helps
Excellent for a short trip. Appreciated the in-house parking.
Stayed in September 2024
Reviewed: 12 September 2024
Caroline
GermanyVery close to the highway, due to that it was a bit noisy.
Good breakfast. Nice rooms. Easy with parking our car and bikes.
Stayed in September 2024
Reviewed: 12 September 2024
Georgina
AustraliaThe location was further out of the centre than we realised. There is a tram station about 10 minutes walk away. The rooms were smaller than expected. Gothenburg had very warm weather for September for the couple of days we stayed, and the room never cooled down. There was no air conditioning. We were provided a fan.
The staff at the property were super helpful and lovely. They provided a fan and umbrellas for the inclement weather. Breakfast was included which was great.
Stayed in September 2024
Reviewed: 11 September 2024
Ekaterina
SwedenSoundproofing was poor, we heard every word our neighbors said. The smell in the corridor on floor 4 was not good.
Good breakfast (except for coffee). Nice interior design of the rooms.
Stayed in September 2024
Reviewed: 10 September 2024
Daniel
PolandIt would be nice if there are better lights, the room is quite dark. Also, the parking is very small, and there is no guarantee there will be free space available.
Very nice and helpfull personel, good location, decent breakfast, free parking and garage. The hotel is very close to highway, but You can always ask for rooms on the other side.
Stayed in September 2024
Reviewed: 10 September 2024
Chinhung
TaiwanIt’s a bit far from the center
Clean room, nice facility (sauna), free parking, and great breakfast
Stayed in September 2024
Reviewed: 9 September 2024
Heather
United KingdomWe were there during a heatwave and there is no air-conditioning so very uncomfortable at night
Good value as easy to walk into centre, good breakfast included and free parking in underground garage is priceless! Friendly staff.
Stayed in September 2024
Reviewed: 8 September 2024
Keith
United Kingdomit said city centre on location it was about 20 minute walk uo city centre
food great plenty choice
Stayed in September 2024
Reviewed: 5 September 2024
Nida
United StatesToo far out of town to walk but close to freeways
Sauna was nice and free parking if you get there at the right moment and a lovely breakfast. Comfortable bed too!
Stayed in August 2024
Reviewed: 4 September 2024
John
United KingdomWiFi a bit flaky and not secure
Stayed in September 2024
Reviewed: 4 September 2024
Mark
United KingdomThe Bed was very comfortable. Better than mine at home😂 The breakfast provided was also very good, many options especially for those with allergies.
Stayed in September 2024
Reviewed: 31 August 2024
Gaber
SloveniaLeaking watter in the showerroom.
Lobby, devoted and lovely receptionist Sandra, all facilities, great breakfast with pretty waitresses, terace, helpful handyman, loundry facilities, laisure facilities i.e. sauna, table tennis,...
Stayed in August 2024
Reviewed: 30 August 2024
Irma
PolandThe last mile to walk from the city center to the hotel when is dark might be scary but it was all safe when we walkes
Good breakfast and ca 30 min walking from the city center
Stayed in August 2024
Reviewed: 28 August 2024
Elsa
SwedenThe shower could have been a bit cleaner and the view from the window wasn’t the best.
The breakfast was nice and the room was tidy. Very nice and helpful staff and comfortable bed!
Stayed in August 2024
Reviewed: 28 August 2024
Mariana
UruguayLightning in the room was with the new yellowish lamps and i partucularky dont like it for a room,. I
The hotel has extended bbreakfast service from 6 :30!am to 12:00. The staff is very helpful and kind, There is sauna availale, Check out is at 12 which is así a great thing and a diffrerential to other hotels where you can even be charged if you dont make it to the requested time.
Stayed in August 2024
Reviewed: 28 August 2024
Madeline
United StatesThe sauna and breakfast were amazing. The room was smartly designed.
Stayed in August 2024
Reviewed: 27 August 2024
Saad
SwedenRoom could ve been a big bigger
Good location, good value for money
Stayed in August 2024
Reviewed: 26 August 2024
Vilma
United KingdomEvening meal could be lot more variety and hot.
I liked my room, breakfast and the friendly staff.
Stayed in August 2024
Reviewed: 25 August 2024
Klas
SwedenBreakfast, pet-friendly
Stayed in August 2024
Campbellton, Canada
Bonito, Brazil
Lovosice, Czech Republic
Paraná, Argentina
Hoi An, Vietnam
Srinagar, India
Karavadhos, Greece
Scardovari, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content