Burggrevegatan 25, Centrum, 411 03 Gothenburg, Sweden
#42 of 77 hotels in Gothenburg
Guests' ChoiceBased on 606 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.5
Facilities
8.0
Staff
9.1
Value for money
7.8
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 June 2024
Jacqueline
United KingdomBizarrely, there was nothing I didn't like.
I really enjoyed staying at this hotel which was not far from the train/bus station. It did exceed my expectations. I paid for an upgrade and was pleasantly surprised with the room. It had everything that I required. The breakfast was lovely.
Stayed in June 2024
Reviewed: 14 June 2024
Judy
United KingdomIt will be better if there is a fridge and kettle. I heard noises when people of next room shut the doors. It seemed to me the walls are made of cardboard.
The location
Stayed in June 2024
Reviewed: 11 June 2024
Arling
United StatesThe view out the window was facing a wall, but at least it had a window.
Amazing breakfast, comfortable bed, nice bathroom, super friendly staff, and an excellent location if traveling by train around Sweden or in/out Gothenburg.
Stayed in June 2024
Reviewed: 10 June 2024
Alice
ItalyThe fact that you had to request to clean the room and even though that my room was not very clean the second time (I’ve just asked once cleaning in my week long staying)
Location, room, staff and breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Dawn
United KingdomThe rooms are very basic and they don’t have a hospitality tray in the room for making tea. Our room was facing the railway tracks so it was noisy
It is close to Central Station the breakfast was very nice and the staff were helpful We were able to leave our baggage in the hotel on our last day
Stayed in June 2024
Reviewed: 3 June 2024
Ruksana
United KingdomNothing
The staff were amazing and completely helpful . They went out of their way to help. The breakfast was very nice and of good good quality .
Stayed in May 2024
Reviewed: 1 June 2024
Alexandra
United KingdomOne of the pull out beds quite uncomfortable
Location Friendly staff Breakfast
Stayed in June 2024
Reviewed: 29 May 2024
Sara
AustraliaNothing
Walking distance to the train station, comfy bed, good breakfast, friendly staff.
Stayed in May 2024
Reviewed: 27 May 2024
Emma
United Kingdom- Had one disturbed night with the window open, because it was warm, because the overnight work occurring on the railway directly outside was loud. Largely outside the hotel's control but was part of my experience. - My room had a door adjoining the one next door (locked), and I had a scare at night from the guests next door suddenly trying to open the door. If there is a way to prevent the handle from moving when the doors aren't required, that would prevent future scares.
- Really good options for a restricted diet at breakfast. - Good water pressure in shower. - Comfortable bed - Helpful staff
Stayed in May 2024
Reviewed: 23 May 2024
Suzanne
IrelandCould have had more international TV channels.
Location, central, you could walk easily to the central station and restaurants.
Stayed in April 2024
Reviewed: 22 May 2024
Arjen
NetherlandsVery friendly staff and great location, right next to the train station. Great breakfast with options for every dieet.
Stayed in March 2024
Reviewed: 21 May 2024
Wenche
NorwayShort distance to everything
Stayed in May 2024
Reviewed: 20 May 2024
Stuart
United KingdomOur bedroom was smaller than we expected and there was a fan in the ceiling of our room which was impossible to switch off.
The staff are very friendly and helpful and they all speak English perfectly. The breakfast had a wide variety of hot and cold food. The location is quiet - especially if your room faces away from the railway.
Stayed in May 2024
Reviewed: 18 May 2024
Arash
SwedenDuring breakfast time could not find empty table and some foods run out and did not refill
Hotel located next to city center with supportive staff and nice
Stayed in May 2024
Reviewed: 14 May 2024
Michal
SlovakiaMissing cabinet/ wardrobe, no fridge and we had booked a room with bathtub, but didn’t get one. We were told there was only one room with bathtub and it was occupied already. Despite the fact we explicitly had booked a room with bathtub.
Location, breakfast, staff
Stayed in May 2024
Reviewed: 14 May 2024
Virginia
ItalyThe window in the room cannot be opened. You can hear sometimes the sound of ventilation system.
The position is strategic. The staff very kind and welcoming. The buffet breakfast amazing, with something for everyone. My room was very small but for a short solo trip is fine.
Stayed in April 2024
Reviewed: 13 May 2024
Stephen
United KingdomEverything was good, and even the nearby rail lines were not too noisy at night.
We came back to Scandic 25 because we had such a good experience before, and were not disappointed this time. Breakfast was good, and the room was adequate size with nice clean bathroom. All staff did a good job with local directions as well as concerning the hotel itself. Baggage room was a life saver !
Stayed in May 2024
Reviewed: 13 May 2024
Eve
United KingdomThe mattress in the bed was too soft for our liking.
The location is excellent, 5 min walk to the central train station and close to a tram stop too (including the tram that takes you to the ferries to the islands). The staff were all professional and helpful, really enjoyed the breakfast selection too.
Stayed in May 2024
Reviewed: 9 May 2024
Les
United KingdomNothing - all was good
Close to central locations, comfortable bed , functional room. Great breakfast and friendly helpful staff.
Stayed in May 2024
Reviewed: 3 May 2024
Reza
ItalyThe shower was broken the windows were dirty and you could see the dust
The breakfast was so perfect and complete. The Room was clean and comfortable, but the shower was broken. the toilet was clean The bed was so soft and comfortable.
Stayed in April 2024
Reviewed: 2 May 2024
Tijana
SerbiaThe location was good, 5 ninute walk from the city center, and the room was clean and cosy. We had a great stay.
Stayed in May 2024
Reviewed: 2 May 2024
Kinesha
United KingdomN/A
Great location - close proximity to central station (19 min walk) but also nice to be slightly out of the main centre
Stayed in April 2024
Reviewed: 30 April 2024
Damiano
AlbaniaThe room was a bit dirty, I was expecting it was cleaner for the price I paid. I think that there was no clear way to change the temperature of the room, but maybe I am wrong about this.
Breakfast was good, and staff were very nice and kind. The location is very nice, near the most important facilities/attractions.
Stayed in April 2024
Reviewed: 20 April 2024
Matthew
United KingdomVery nice breakfast for the price. Great value in what would be an expensive location. If you aren't in the room much, its ideal.
Stayed in March 2024
Munich, Germany
Prague, Czech Republic
Pamplona, Spain
Barcelona, Spain
Auciems, Latvia
Monopoli, Italy
Bennwihr, France
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content