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Reviews of Hotell Östersund 4 stars

Kyrkgatan 70, 83121 Östersund, Sweden

#16 of 27 hotels in Östersund

Guests' Choice

Review score

Based on 340 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    N/A

    Good room. Nice lobby and yummy cookies :)

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm in the rooms/hotel and the noise from the club on Saturday night is not ideal.

    Very nice rooms (stayed in a double and a single) and friendly staff. Very good breakfast as well.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Comfortable and relaxed base to explore Jämtland
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Varied selection of pillows, better TV channel selection or ability to cast own media (Chromecast/Airplay), room service, more parking.

    Large comfy room, friendly staff, comfortable bed.

    Stayed in May 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location in the middle of the city. Easy to come from a train station, about 6 minutes.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is good in general, but more vegetarian and vegan options would be appreciated, e.g hummus or other vegetarian/vegan spreads. Didn’t expect the club night to be that noisy in the rooms upstairs (for light sleepers)

    Very friendly staff, perfect location and very good value for the money spend. Rooms towards the lake side with fantastic views.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Certainly good value for money
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Noise on Friday night from the club downstairs Did not refill the minibar

    Good location, Good beds and pillows, good spa

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Folded away bunks in room made the room seem a little cramped, and top mattress seemed too ready to slide off the bed.

    Comfortable room, nice furnishings. Bathroom with excellent amenities including a real bath. Mini fridge in the room was nice. Tea/coffee/cocoa always available in the guest lounge, which was also very comfortable - and included books and games. Great location.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The lightning in the bedroom is really poor, specially in the bathroom. If you close the curtain to shower, you're showering in the dark because it covers the only light in there. The bathtub felt really insecure as well (not landed on the floor).

    Very good location, right at city centre. The breakfast is really good.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was served in the adjacent pub which wasn’t the most pleasant atmosphere. Also no vegan options except for yoghurt. Poor quality coffee.

    It’s a nice, slightly aged place. easy to reach by just a short walk from the train station, nice lobby area. I loved the spa (about 200SEK surcharge).

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Delicious breakfast, near to the train station
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed, it was broken, but we didn’t notice until we were packing and leaving!!! At reception they returned half of the amount of the reservation (we stayed 1 night only). Better to sleep in a high floor because there is a night club. Our room was in the first floor so it was difficult to sleep specially for our kids.

    Location, clean, kind and polite everyone, delicious breakfast.

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Great central hotel for a cosy winter stay
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was on the small side and decoration was quite dark

    Comfortable room, great breakfast included, great to have use of local gym and free tea/coffee in the lounge

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Very dark in the room. It’s almost impossible to find your clothes in a closet. Good that my husband brought a headlight 😅 The mirror in the bathroom distorts the image, so good luck to the ladies putting on makeup. There is exactly the same food every morning with not so many choices of warm meals at breakfast buffet. So you get a bit tired of eating the same food every morning if you stay for a long time.

    Very good location. Cozy, clean hotel. Very nice Spa area with a very professional bartender and a beautiful view. Helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The only complaint is regarding the pillows.They have huge, brick-like pillows, these made every night a real struggle. We left the hotel more tired as we arrived. It would be useful to have some alternatives in the rooms for persons like us.

    The hotel is clean, not the newest but still relatively elegant, it offers some nice extras, like sauna, sport-bar and a very pleasant lounge The kitchen was delicious, the included breakfast was rich. The staff was kind, friendly and helpful. Four stars for this hotel is a correct classification.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Great location, cosy and comfortable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Too dark in the room, sometimes you hear a bit from the night club, not many tv channels

    Good location, free parking, great lobby with drinks and free coffee, good breakfast, nice staff, comfortable beds, great shower

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Did not prepare room according to my booking, but service oriented staff that quickly followed up.

    Centrally located

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Nice and central
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 5 nights

    Missing free parking places

    The spa was really nice

    Stayed in December 2023

  • Reviewed: 19 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The Spa is perfect with the rooftop hit bath ! Good rating also for the breakfast which is very good.

    Stayed in December 2023

  • Reviewed: 9 December 2023

    9.0
    good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 3 nights

    room and staff was good

    Stayed in December 2023

  • Reviewed: 27 November 2023

    8.0
    Good value for money, facilities getting a bit worn.
    • Business trip
    • Group
    • Queen Room
    • Stayed 2 nights

    Parking outdoors.

    Full continental breakfast w hot and cold options. Liked the cloudberry youghurt!

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Location of the hotel is great if thinking about business traveling.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Good hotel in the center of Östersund.
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night

    Nice and clean hotel. Lovely spa at the fourth floor overlooking the city and the lake. Good size rooms with comfortable beds. Good breakfast!

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    The van (air condition) was working all night long. The noise was very disturbing!

    Stayed in November 2023

  • Reviewed: 20 October 2023

    9.0
    Very enjoyable
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    cleaning could improve

    spa and restaurant

    Stayed in October 2023

  • Reviewed: 15 October 2023

    7.0
    Great value but not a great room
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    We had an unused adjoining door in our room. The noise from the next room was terrible. We could literally hear people as if they were on the same room as us. The colour and lights in the room made it too dark. We couldn’t see to read without moving the desk lamp to the bedside table.

    Comfy lobby areas and link with O Learys was excellent. Helpful staff

    Stayed in October 2023

Showing 1 – 25

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