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Reviews of Hotell Östersund 4 stars

Kyrkgatan 70, 83121 Östersund, Sweden

#17 of 27 hotels in Östersund

Guests' Choice

Review score

Based on 329 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The massage ,spa, and the vibe After not being able to find a gym that was actually open, the reception staff were very helpful and directed me to a run around the lake. This was absolutely amazing. Even if you're not a runner,a walk will be just as wonderful!

    Stayed in September 2024

  • Reviewed: 3 August 2024

    8.0
    Great place for overnight stay in Östersund.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel, in a great location for travelling by train. Comfy room. Helpful staff. Outstanding breakfast!

    Stayed in August 2024

  • Reviewed: 2 August 2024

    7.0
    Good.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No aircondition, bathroom/toilet smells molds. Bath tub clogged. A bit confusing when it comes to elevator.

    Friendly staff, very helpful.

    Stayed in August 2024

  • Reviewed: 19 July 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    We only had a very short overnight stay. Late check-in and very early check-out were no problem, we even could go to breakfast a bit before opening because we had to catch a train. Friendly staff.

    Stayed in June 2024

  • Reviewed: 14 July 2024

    8.0
    GREAT HOTEL - OSTERSUND IS A LOVELY PLACE TO STAY!
    • Business trip
    • Group
    • Superior Family Room
    • Stayed 3 nights

    it was REALLY noisy at night and the rooms were very hot, no aircon, so having the window open was essential. Our room was on the front of the hotel and with the taxi rank right across from the hotel it meant there was a LOT of noise which went on until 3am most mornings. Best to ask for a room on the back of the hotel!

    Location is right on the edge of the town, next door to the main bus terminal and the main taxi station, a short walk to great restaurants, shops and bars. Hotel has a good sports bar restaurant next door, which is part of the hotel, there is also a lovely spa in the hotel.

    Stayed in July 2024

  • Reviewed: 10 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrobes and towels for the spa were not good quality and quite small. For the price of entry, this could be improved.

    Nice rooms, nice spa.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    7.0
    Excellent location and friendly staff
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit dark

    Breakfast buffet was great

    Stayed in July 2024

  • Reviewed: 24 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    More attention to bed lining. No coffee in the room or hot drink

    Cozy area downstairs was nice

    Stayed in May 2024

  • Reviewed: 24 June 2024

    8.0
    Good hotel, fine location, very good breakfast.
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 1 night

    Very good breakfast. We stayed with a dog, and the hotel welcomed the dog. Very good location.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Ask for a room in the back if you have a hard time sleeping. A sports pub, O'Leary, is in the same building and it can get loud at times.

    You get the feeling that this is a spa hotel as soon as you enter the lobby. Soft light, soft music, the scent. It's all a part of the spa experience. The spa on the fourth floor is cozy, comfortable, relaxing and the bar has refreshments like fruit, cakes, ice cream, salads and a full bar. Floating around in the heated, outside pool in the rain is something everyone should experience. We visit once a year for a mother-daughter trip and look forward to our next stay as soon as we come home.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Business trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights

    N/A

    Good room. Nice lobby and yummy cookies :)

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very warm in the rooms/hotel and the noise from the club on Saturday night is not ideal.

    Very nice rooms (stayed in a double and a single) and friendly staff. Very good breakfast as well.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Comfortable and relaxed base to explore Jämtland
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Varied selection of pillows, better TV channel selection or ability to cast own media (Chromecast/Airplay), room service, more parking.

    Large comfy room, friendly staff, comfortable bed.

    Stayed in May 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Large Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location in the middle of the city. Easy to come from a train station, about 6 minutes.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is good in general, but more vegetarian and vegan options would be appreciated, e.g hummus or other vegetarian/vegan spreads. Didn’t expect the club night to be that noisy in the rooms upstairs (for light sleepers)

    Very friendly staff, perfect location and very good value for the money spend. Rooms towards the lake side with fantastic views.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Certainly good value for money
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Noise on Friday night from the club downstairs Did not refill the minibar

    Good location, Good beds and pillows, good spa

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Folded away bunks in room made the room seem a little cramped, and top mattress seemed too ready to slide off the bed.

    Comfortable room, nice furnishings. Bathroom with excellent amenities including a real bath. Mini fridge in the room was nice. Tea/coffee/cocoa always available in the guest lounge, which was also very comfortable - and included books and games. Great location.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 2 nights

    The lightning in the bedroom is really poor, specially in the bathroom. If you close the curtain to shower, you're showering in the dark because it covers the only light in there. The bathtub felt really insecure as well (not landed on the floor).

    Very good location, right at city centre. The breakfast is really good.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was served in the adjacent pub which wasn’t the most pleasant atmosphere. Also no vegan options except for yoghurt. Poor quality coffee.

    It’s a nice, slightly aged place. easy to reach by just a short walk from the train station, nice lobby area. I loved the spa (about 200SEK surcharge).

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Delicious breakfast, near to the train station
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Uncomfortable bed, it was broken, but we didn’t notice until we were packing and leaving!!! At reception they returned half of the amount of the reservation (we stayed 1 night only). Better to sleep in a high floor because there is a night club. Our room was in the first floor so it was difficult to sleep specially for our kids.

    Location, clean, kind and polite everyone, delicious breakfast.

    Stayed in December 2023

  • Reviewed: 13 January 2024

    9.0
    Great central hotel for a cosy winter stay
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was on the small side and decoration was quite dark

    Comfortable room, great breakfast included, great to have use of local gym and free tea/coffee in the lounge

    Stayed in January 2024

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Family Room
    • Stayed 6 nights
    • Submitted via mobile

    Very dark in the room. It’s almost impossible to find your clothes in a closet. Good that my husband brought a headlight 😅 The mirror in the bathroom distorts the image, so good luck to the ladies putting on makeup. There is exactly the same food every morning with not so many choices of warm meals at breakfast buffet. So you get a bit tired of eating the same food every morning if you stay for a long time.

    Very good location. Cozy, clean hotel. Very nice Spa area with a very professional bartender and a beautiful view. Helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The only complaint is regarding the pillows.They have huge, brick-like pillows, these made every night a real struggle. We left the hotel more tired as we arrived. It would be useful to have some alternatives in the rooms for persons like us.

    The hotel is clean, not the newest but still relatively elegant, it offers some nice extras, like sauna, sport-bar and a very pleasant lounge The kitchen was delicious, the included breakfast was rich. The staff was kind, friendly and helpful. Four stars for this hotel is a correct classification.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Great location, cosy and comfortable
    • Leisure trip
    • Family with young children
    • Large Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    Too dark in the room, sometimes you hear a bit from the night club, not many tv channels

    Good location, free parking, great lobby with drinks and free coffee, good breakfast, nice staff, comfortable beds, great shower

    Stayed in December 2023

Showing 1 – 25

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