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Reviews of Best Western Kom Hotel Stockholm 3 stars

Döbelnsgatan 17, Norrmalm, 11140 Stockholm, Sweden

#112 of 187 hotels in Stockholm

Guests' Choice

Review score

Based on 965 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 76 – 100

  • Reviewed: 23 March 2024

    8.0
    Nice !
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast !

    Stayed in January 2024

  • Reviewed: 14 March 2024

    9.0
    Great value, friendly staff
    • Leisure trip
    • Group
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    No issues

    Very friendly and helpful staff, great breakfast choice, great location between city centre and parkrun

    Stayed in March 2024

  • Reviewed: 13 March 2024

    7.0
    Comfortable enough
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff were perhaps tired as they were not very welcoming or friendly. Hotel looked like it needed an upgrade.

    Central location.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    a cute hotel for a short stay
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 5 nights

    It was quite tight for 4 of us for the week, not much storage space.

    The traditional warm berry drink and biscuits every afternoon and free coffee in reception. Breakfast was divine. A great range and plentiful

    Stayed in December 2023

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nice room, good breakfast.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    7.0
    Overall rather good.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    At the arrival, the person doesn't explain that much about how to contact them from the room, since, as discovered, was no phone in the room. There is a phone number to call, which is not very suitable, because this number is in the document that opens from a QR code from the TV screen. Noisy neighbors (visitors of the hotel) partying in their room, so I needed to go the reception in another building at 3.40 in the morning to ask to make them respect the rules. Corridors of the side building where my room was were not very pleasant and clean.

    Located in city center, nice area. Breakfast is very good with various choice. Room was spacious, beautiful and clean, but without phone and in another building, so it was necessary to go to another building for breakfast.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    The atmosphere was very cozy. With the nutritious breakfast, we had everyday stay a good start.
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very nice location and breakfast with variety of choices!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    A lovely hotel
    • Leisure trip
    • Group
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Amazing location and nice breakfasts

    Stayed in January 2024

  • Reviewed: 25 February 2024

    7.0
    Comfortable & Convenient Stay for Central Stockholm. Good value but no thrills!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights

    Only slight disappoint was that our room was in an additional building to the main hotel. It was only about a 30 second walk, if that, but given that it was snowy when we stayed, a heads up on this would have been good as we couldn't just 'pop down'. The hotel is also advertised with a gym and sauna which are possible to use but these are also accessible to the public so not entirely just for the hotel. There were a lot of children running around so it put us off using.

    Good location, being only a short walk to most central Stockholm destinations, or otherwise close to the metro. Great breakfast buffet. Room was warm (essential as we went in a very cold/snowy month!) and room was comfortable with additional amenities if needed (e.g. extra blankets).

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    There are some questions...
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived, we spent the first night in a room without a window and with a door change. The next night, at our request, the number was changed, but it's very strange that for the same They offer a room with a window and a room without a window with a neighbor behind the door. Thanks to a very good woman at the reception, the room was changed, but the mood was spoiled

    Excellent location. Very tasty and satisfying breakfast (but the coffee is disgusting). Rooms are old but clean and with good equipment. The shower is clean, the plumbing is good, you can connect to the TV from the phone.

    Stayed in January 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    Basic

    Great value for money perfect location for tourists

    Stayed in January 2024

  • Reviewed: 24 February 2024

    7.0
    Excellent location and excellent price for what you get.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the fact that I couldn’t open the window for fresh air and there was a weird smell in the bathroom.

    I loved the ice machine and the tea/coffee facilities near the reception. The room was spacious and the beds were comfortable.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Great place that I keep coming back to
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is a bit on the older side but otherwise very clean and nice.

    I’ve stayed here many times and they never disappoint. Great hotel within walking distance of downtown. Great breakfast and full size gym.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nice location, better connectivity. Clean , neet, and well maintained. Good breakfast. Nice and helpful staff.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Depending on where the room is, one has to go outside before reception. The breakfast was also quite crowded

    Cleanly spacious room with a nice bathroom. Nice location 10min walk away from the city center.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was no ventilation in the bathroom.

    Very friendly staff and nice breakfast!

    Stayed in February 2024

  • Reviewed: 1 February 2024

    7.0
    Nice hotel enjoy the stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with a proper bar and evening food.

    Friendly helpful staff. Good location got centre.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 2 nights

    The location was great, around 6 mins from the metro, 4 mins from the bus, and 10 mins walk to the newer center. Breakfast had a variety of choices. The rooms were clean and big enough for a quick trip.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights

    fabulous, meaballs, berries, herring, beetroot salad - Wow!

    Stayed in January 2024

  • Reviewed: 26 January 2024

    8.0
    Despite the poor cleaning facilities, our experience was really greatoverall.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The biggest disadvantage for us has been the cleaning facilities. They offered clean towels daily, but they were covered in hair (not our hair). The bathroom when we arrived and the toilet weren't clean at all, I had to clean them myself. Last, the beds were really uncomfortable, and the bedsheets and duvet weren't enough.

    The hotel was overall a great experience for its price. The breakfast (nice breakfast, not a huge variety but it offered a complete meal) was included, and that was really important for us. The hotel staff was very polite and helpful. The location was excellent, only a few minutes walking disfrom TCentralen. The gym and sauna were also included in the price. I would definitely choose this hotel again.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Perfect hotel for people who expect to be out and about for long periods of the day.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    The breakfast was very good.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    9.0
    Good spot for a few days in Stockholm
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was comfortable and a good size, compared to other hotels in the city the price was good, it’s easy to get to public transport or to walk around and the breakfast was great! My husband worked from the hotel and the desk was a decent size and he was very comfortable.

    Stayed in December 2023

  • Reviewed: 17 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The laundry prices are too high, it could be a fixed rate for the whole bag of clothes

    Pricing, location, breakfast, staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    Nice stay
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Showers need a door as the bathroom gets rather wet otherwise. And the bathrooms do need either a fan or a window

    Nice rooms, nice that breakfast is included

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 2 nights

    Maybe bathroom could be a bit better.

    Good value for money in the central part of Stockholm. Breakfast was good. Although the room was a bit small for 3, there was everything we needed including an electric kettle.

    Stayed in January 2024

Showing 76 – 100

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