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Reviews of Best Western Kom Hotel Stockholm 3 stars

Döbelnsgatan 17, Norrmalm, 11140 Stockholm, Sweden

#115 of 194 hotels in Stockholm

Guests' Choice

Review score

Based on 918 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.7

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 16 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Mini kylen kunde fungerat!

    Over all… bra!

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Receptionist very friendly he gave us good ideas for things to do in the city, room nice and clean and bed was comfortable

    Stayed in April 2024

  • Reviewed: 15 June 2024

    8.0
    Good place to stay in Stockholm.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed
    • Stayed 2 nights

    Air condition in the room. A bit hot in summer.

    Located 30 min walk from city center, nearby chopping & restaurant street. Good breakfast, nice personnel.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Good facilty, great staff, excellent breakfast.
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 2 nights

    The room could have been cleaner. The furniture had sticky spots and obvious stains.

    Excellent breakfast! Comfortable room. Great staff. Excellent breakfast! Comfortable room. Great staff.

    Stayed in June 2024

  • Reviewed: 29 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Spiral staircase a little scary going down but lifts were quick and easy to use. Beds a little uncomfortable, but probably more down to my back!

    Staff all very helpful understanding accommodating and friendly. Good breakfast covering all tastes and nationalities. Easy access to the centre of Stockholm. We'll equipped gym.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Kom Hotel
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 4 nights
    • Submitted via mobile

    Our room had windows looking over the front of the hotel where people using the hotel bar would go and stand until all hours as that was the designated smoking area.

    Hotel has great public transport links and plenty of facilities. Breakfast was good and there was plenty of everything. The beds were comfortable even if the room was on the small side.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Very good option to visit beautiful Stockholm
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 3 nights

    This hotel is rather away from downtown but the Metro station is just 3 blocks away, so it is very easy to move around. There are many stores, restaurants and pharmacies near by. The hotel is very nice and the rooms, even though are small, are really comfortable. The customer service is amazing.

    Stayed in April 2024

  • Reviewed: 23 May 2024

    9.0
    Great location, friendly & helpful staff and
    • Leisure trip
    • People with friends
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were very warm but the weather was 27 degrees when we were staying so this was expected. Thankfully there was a fan provided which allowed a more comfortable sleep.

    Rooms were very clean and comfortable. Great location - just a few minutes walk to the metro station and lots of bars/restaurants in the area.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Super nice staff, excellent breakfast, good location

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Liked the location.
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel was a bit tired.

    Good location.

    Stayed in March 2024

  • Reviewed: 20 May 2024

    8.0
    Suited our needs perfectly
    • Leisure trip
    • Group
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Surface space in bathroom very bad, not much place to put toiletry bags. Generally to many carpets in the hotel, coffee was to strong, but really nothing serious to mention

    Good beds, good hot shower, very good breakfast, really friendly & helpful staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    pancakes

    Stayed in May 2024

  • Reviewed: 9 May 2024

    7.0
    Great breakfast
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The hotel felt old as a whole while some items of furniture were nice and newish. Also, at first we didn't get a proper full bed but two twins pushed together. The reception thankfully quickly changed our room. We traveled with a dog which costs 250kr and for that price we would have appreciated a bag of treats (however one staff member did give us a few in the lobby which was really nice!).

    The breakfast and location are the best parts of this hotel which are both really good. The bed was also comfortable and the room was big.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good value for money.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    7.0
    Good, but could improve
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit dusty and a bit too cold. The shower floor was sticky so we didn’t feel comfortable with bare feet.

    The room was spacious and bright. Good breakfast with typical food and nice to have the possibility to use the gym and sauna, we just didn’t have time to. Location was good to reach everything by foot.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    The room itself was quite disappointing but the location and the staff were great and we didn’t spend so much time in th
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was old and very small and there was not any closet space, also the bed was super small

    Great location and staff, clean and good breakfast

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Great hotel in the middle of the City, Excellent front desk staff
    • Leisure trip
    • People with friends
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    No air-conditioning. This can be a problem in summer. A small table fan is provided in the rooms, though.

    Right in city centre, close to tourist attractions. Rooms are ok for the location. Have to especially mention the Excellent checkin service provided by Mr. Joel at front desk. When my name did not show in the booking, he tried reversing First name / Last name. That worked. He was very resourceful. Mr. Joel also was very helpful and knowledgeable about all things a guest should know. Pointed out the two building layout of the hotel, location of breakfast room, all-day coffee services, gym and sauna. He also outlined key resources useful to guests right in the areas surrounding the Kom hotel. Wifi password also was provided without asking. At several hotels, to extract all that information, you the guest, have to keep asking, asking...

    Stayed in April 2024

  • Reviewed: 24 April 2024

    7.0
    Nice quiet stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights

    My room was advertised as having a refrigerator. There was no refrigerator. As it was only a short stay, I did not need a refrigerator, so I did not ask for another room, but the hotel should really review the room description and ensure that the offered room matches it. The breakfast room was crowded, I could barely find a place to sit down, I also saw some people waiting for a seat. One strange thing for a modest hotel like this was a soundbar under the TV on the wall. The problem was that the soundbar did not work with the TV, so you could only hear the small low quality TV speakers.

    The hotel is situated on a quiet street. The room was comfortable and clean. The breakfast buffet selection was great and constantly replenished by helpful staff.

    Stayed in March 2024

  • Reviewed: 22 April 2024

    9.0
    Good option for Stockholm
    • Business trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They don’t have room service and phone in the room so we needed to come down to lobby every time we had questions or needed anything.

    The staffs were really helpful and made our stay much easier. The location was perfect, close to many good restaurants, bars and 7-eleven. They also had a nice gym and pool room.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Good breakfast, friendly personal, coffe fo free all day, good location.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Secret bargain
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My room was in the annex so I had to walk outside in cold to get to breakfast room.

    The rate for my room was very reasonable. Modern furnishings but mini fridge did not work. All in all a hidden bargain.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    simple if I had to go again I will probably go to the same property.
    • Leisure trip
    • Family with young children
    • Double Room with Sofa Bed (3 Adults)
    • Stayed 4 nights

    room a bit tight for 3 persons and lack of storage facility in room

    Breakfast was well presented and decent quality, only grip is lack of storage facilities in the room, plus in-room safe location seems to have 6 footers in mind as its difficult to reach. Overall for excellent value for what we paid.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Good Hotel Room, Great Breakfast
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was slightly small and could have been little bit more comfortable

    The hotel was in a convenient location and the breakfast was excellent

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Comfortable stay in stockholm
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The reception area is small. I waited for a couple of minutes at the front door because there was a group checking in occupying the reception. Glad they allowed me to check in without having waiting for them to finish.

    Breakfast and the staffs were amazing. The room was good and comfortable.

    Stayed in March 2024

Showing 1 – 25

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