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Reviews of Hotell Stortorget, Östersund 3 stars

Prästgatan 17 BBQ Garden, 831 31 Östersund, Sweden

#22 of 27 hotels in Östersund

Guests' Choice

Review score

Based on 104 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.0

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 22 July 2024

    7.0
    Good accommodation, but not really a hotel
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Bed - too soft; not reception; parking situation

    Breakfast, clean rooms

    Stayed in July 2024

  • Reviewed: 28 March 2024

    6.0
    An acceptable hotel, but you can find better in Östersund.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    The possibility to connect a computer to the TV via HDMI would have been nice. Be sure to check the text sent from the hotel prior to checkin. It said checkout at 12 but the information in the hotel (elevator and room) said 11.

    Nice and modern rooms with working wifi and TV. The breakfast was ok.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    It is clean, convenient, high-end basic accomodation, but needs to keep bed comfort updated because in the end a busines
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    We have been staying here for a couple of years now. The accomadations work well for basic work travel needs, but It may be time to start changing the mattresses because ours had a centered indentation causing us to roll to the center.

    Price, Convenience, Location, Breakfast

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortably soft, the room small, yet sufficient for an overnight stay.

    Good breakfast with variety. Cleanliness, in a central location.

    Stayed in March 2024

  • Reviewed: 5 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There was no information i saw when i booked that indicated that there was no reception. Did not mind that much at first, but my last day it also meant there was no place to leave my bags during the day and i had to bring them out with me. Confusing entrance through a restaurant.

    Good location, clean room and an okay hotel breakfast with some options.

    Stayed in December 2023

  • Reviewed: 30 September 2023

    8.0
    Would stay again.
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Someone to meet and greet and answer the small questions

    Staff I met excellent. Room small but had everything needed. Great location. Breakfast was great, really good.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Our needs were simple but were adequately met on all fronts
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night

    Nothing

    The staff were exceptionally helpful especially with a late check in after our flight was delayed by hours. The hotel is in a fantastic central location surrounded by shops, bars, restaurants, cafes etc. The breakfast was great. We literally arrived after midnight and departed by 09.00 that morning to continue our journey so there's not much else I can report on the hotel.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit smaller than expected, and the mattresses were too soft for our backs

    Good location and great breakfast. Cheap parking 500 meters away.

    Stayed in August 2023

  • Reviewed: 18 April 2023

    7.0
    For one night when we arrive at night it is nice. For longer stay definitely it's too small.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Generally room was hyper small. Of course, nothing surprised according to informations on the Booking page. But anyway, we had a problem to open 2 carry-on luggages. No even a bootle of water in room (we arrived at night, without options to buy it outside - we needed to walk to the hotel Comfort to buy something in the bar).

    Location was great. Just downtown of Ostersund. Close to the bust stop bound to the airport and also to some spots like restaurants, etc. Crew was absolutely amazing - talkative, suggestive about things to do. Also breakfast: so rich, delicious and full of options. We didn't expected so delicious breakfast after get very tiny room. It was much better than in some branded hotels.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    7.0
    Good for the price, even if the beds were to tight
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    The double bed was smaller than normal, which was not said in the booking. The room was also tight.

    Th breakfast was excellent. And the rooms were clean and newly renovated in a pleasant design.

    Stayed in March 2023

  • Reviewed: 14 March 2023

    7.0
    the first time the hotel was better than this time
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 5 nights

    beds worn out, small room

    breakfast very good, location very good in the center, uncomplicated check-in

    Stayed in March 2023

  • Reviewed: 20 January 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Breakfast was soso. Fruit a little bit old, cheese chemical, bread (glutenfree) dry etc, but a lot of things to eat Could have been a sign with info; airport bus for ex

    Central locationl, nice rooms, good to have access to tea/coffea, which I didnt know Nice & helpful personal

    Stayed in January 2023

  • Reviewed: 1 September 2022

    8.0
    Slept well.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Quite good breakfast. Very helpful staff..

    Stayed in August 2022

  • Reviewed: 28 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Code to open the door is way to long

    Breakfast

    Stayed in August 2022

  • Reviewed: 16 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Entrance was very confusing - went into restaurant/bar next door

    It is a service checkin Very central and clean Amazing breakfast

    Stayed in July 2022

  • Reviewed: 17 June 2022

    6.0
    pleasant but expected better ROI
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night

    space and price

    pricey for the facilities... longer stays not feasible...

    Stayed in June 2022

  • Reviewed: 1 April 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    Good Breakfast

    Stayed in March 2022

  • Reviewed: 1 March 2022

    7.0
    good budget option in central Östersund
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Doorcode system was a bit confusing but I called the number and they answered and explained. completely unstaffed hotel was a bit strange but I got used to it.

    clean and good location. breakfast staff were really friendly.

    Stayed in February 2022

  • Reviewed: 29 November 2021

    7.0
    If you are less of a fussy person and crave a lot of attention, book it!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Well, you need to understand there is nothing more than a room to sleep in and breakfast. Location is great , just by the Stortorget in middle of most evening activities.

    Breakfast was the best of it all! And with that said, there is nothing more to comment. The hotel consists of a breakfast room and a sleeping room. Thats it. But often , this is what you need. The few staff you meet are great!

    Stayed in November 2021

  • Reviewed: 27 October 2024

    4.0
    Disappointing
    • Business trip
    • Group
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The entrance was through the area where the restaurant quests put their dishes after finishing their meal. The entrance was blocked with beer boxes and chairs. A strange dried up pool with rubble was the center piece of the entrance. The heavy smell of fried Asian food was nauseating. The smell from the cooked breakfast in the corridor outside the room was equally invasive. The room itself was decent and clean but the beds were way too soft.

    Good location

    Stayed in October 2024

  • Reviewed: 2 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows. Had expected something after the standard from the hotel.

    Breakfast. Lovely lady!

    Stayed in July 2024

  • Reviewed: 27 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast area is a bit small. The food was in two different rooms. Ideally it would be in the same room.

    Great breakfast - wide variety. Good renovated rooms. Practical, comfortable and modern.

    Stayed in July 2024

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    If there is breakfast, the kitchen smell goes into the rooms.

    The staff was very nice any helpful! The ckeck in is easy.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, clean, great breakfast, fan on request

    Stayed in June 2024

Showing 1 – 25

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