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  5. Reviews of Crystal Plaza Hotel

Reviews of Crystal Plaza Hotel 3 stars

Birger Jarlsgatan 35, Norrmalm, 11145 Stockholm, Sweden

#160 of 195 hotels in Stockholm

Guests' Choice

Review score

Based on 936 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 22 September 2024

    8.0
    I recommend this hotel
    • Leisure trip
    • Group
    • Small Single Room
    • Stayed 3 nights

    The window could not be closed properly, glad I was there in summer !

    Great breakfast buffet, great location, very friendly staff, small room but confortable, a great value for money !

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location is excellent. The room also was nice

    Stayed in September 2024

  • Reviewed: 29 August 2024

    6.0
    Good location, a little scuffed, slept just fine.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s a bit scuffed and sad. Theres no extra space to sit, like sofas in a foyer to wait for friends, or a bar. Furniture in the bedroom was in need of a repaint, shower was in a bathtub, soap in a refill device on the wall, with no shampoo or conditioner. Pillows were small and lumpy. Water glasses were plastic. The breakfast is in a Thai restaurant next door, where you do notice you get what you pay for. No fancy coffees, one kind of milk, runny scramble. But there’s noodles and meatballs if you like that for breakfast!😆I went to a cafe instead, plenty of those close by.

    Great location, helpful and friendly staff

    Stayed in August 2024

  • Reviewed: 27 August 2024

    8.0
    a very good choice to enjoy Stockholm and do some work such as attending an academic meeting
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights

    small reception area, almost no hall, only one table with two or three chairs,

    The berfact was well, it is tyipical 3 stars brekfast in EU, enjoying each morning

    Stayed in July 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom had mould on the tiles and needs regrouting and some attention Check in was 3pm but room not ready until.3.10pm

    Lovely beautiful building Clean Staff helpful Breakfast good Good location

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    As above
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 1 night
    • Submitted via mobile

    Great location but I found a little expensive for small room

    Breakfast options good. Fresh coffee would have been a good addition. I think 7 am a little late in summer. Suggest at least 15 minutes earlier

    Stayed in August 2024

  • Reviewed: 10 August 2024

    7.0
    Comfortable stay in a very beautiful area with walking distance to most places! Would come again :)
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room and bathroom wasn’t as clean as we would have liked it. The water pressure was not ideal.

    The location was very good! Bed were very comfortable and the size was good. Breakfast was enjoyable!

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom water plumbing outside the wall… only one small pillow

    Friendly staff. Good location

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room had a great balcony offering great views and opportunities for a relaxing time but didn't feel very safe for small children. However not every roo has a balcony, so this is just one opinion. Apart from that we loved everything.

    Great location Great atmosphere Great room (junior suite) Nice breakfast Friendly and helpful staff

    Stayed in August 2024

  • Reviewed: 26 July 2024

    7.0
    Good stay, great location, good staff, would be curious to see location after they finish upgrades.
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    Breakfast selection was lacking, also, the fan in the room was loud and creaky.

    location was spectacular

    Stayed in June 2024

  • Reviewed: 26 July 2024

    8.0
    Very charming for its price
    • Leisure trip
    • Family with young children
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Little too small rooms. Sad that one of the workers (who was not the receptionist that checked us in) didn’t know anything about the history of the hotel nor the building

    Beautiful historic building

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    They were in the middle of renovations, so it could get a bit noisy at times.

    Very nice hotel in a somewhat 'old fashiond' buiding, which was very charming. The hotel position is very good and the staff is helpful

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    I stayed at the Crystal Plaza earlier this year, enjoyed it, and this will not be my last visit.
    • Leisure trip
    • Group
    • Small Single Room
    • Stayed 1 night

    Everything was OK.

    We enjoyed our breakfast - good selection. It's opposite a small park which we enjoyed sitting in.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The location is unmatched right in the heart of everything max 40 mins walk from the monuments/museums.The property is clean , firm mattresses and the breakfast is one of the best I had at hotels so far in this price range. The variety and quality is also great.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    the pillow was not nice..

    Excellent breakfast!!

    Stayed in July 2024

  • Reviewed: 16 July 2024

    7.0
    Good location, walking distance to the city center, decent breakfast in cramped room. - All fine.
    • Leisure trip
    • Family with young children
    • Small Single Room
    • Stayed 5 nights

    Would appreciate bigger room for breakfast. Too many people at the same time were cramped.

    Nice traditional hotel in favourable location within walking distance to the city center, harbour, etc. Nice street view from the room. Decent breakfast. Helpful staff.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Great location, comfortable rooms and ample breakfast.
    • Leisure trip
    • Group
    • Superior Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Bathrooms were a bit tired but the hotel is clearly renovating. But all work was done during business hours for guests comfort.

    The location was excellent, with in walking distance of many attractions and close public transport. It was clean and comfortable, and staff were very helpful.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The reception staff seemed a bit cold when we arrived and left our luggage for the day. The welcome could have been much warmer. Our bathroom was otherwise in good condition, but the shower looked like it needed a deep cleaning. The breakfast could’ve been better (I would’ve loved to see some pre-cut fruits for example).

    Our wish for two baby beds for our kids was granted with no extra cost. Our room was spacious and comfortable, the views from the window excellent.

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    Excellent and comfortable hotel
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Internet could be with private, should be accessed via password. I do not trust public-free access networks. I would prefer a wifi with password.

    The room is nice, well equipped, comfortable and clean. Bathroom is clean and amenities are enough. Location is just the spot, very close to the center, all the attractions and metro. You can walk to most of the touristic area and enjoy several bars, cafes and restaurants in the area. Staff is extremely friendly, welcoming and helpful. They immediately responded to my requests and my room has been cleaned/refreshed every day. Breakfast is very rich, with plenty of options to eat and enjoy. Breakfast area is spacious, allowing several guests. Hotel is very authentic with its interior design and architecture. The nostalgic nature of the hotel and details are much fun and appealing. Area was very quiet for me that I slept very well. I enjoyed my stay in this hotel very much and I would recommend it highly.

    Stayed in July 2024

  • Reviewed: 6 July 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location of this hotel was perfect, very close to the city center and within a walkable distance from all of the places we wanted to visit. The room was spacious and had all we needed. Breakfast was great as well.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Nice romantic hotel near everything. Rooms vary so ask beforehand to locate in upper floors.
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    That we didn’t get the room we booked right a way. Breakfast-room was too tiny. We had to sit in separate tables.

    Room which we booked was nice. Unfortunately we didn’t get it directly. We had to spend first night in first floor not so nice room. Breakfast was nice.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Old design

    Location and staff

    Stayed in June 2024

  • Reviewed: 5 July 2024

    9.0
    Excellent value for money in central Stockholm
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing - everything was great!

    Lovely old hotel in great central location. Clean, comfortable, friendly. Excellent value for money. A great breakfast buffet spread as well!

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    The shower is not fully separated from the rest of the bathroom, just a single glass "door" is inserted. You have to manually move the water on the floor (there is an appliance for that) at the end of your shower. It would be nice to have a closed shower in the bathroom.

    Excellent location. Gamla Stan 15 min walking distance. Breakfast OK. Just a single elevator, but the stairs are just around it (unlike at other places).

    Stayed in June 2024

Showing 1 – 25

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