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  5. Reviews of Crystal Plaza Hotel

Reviews of Crystal Plaza Hotel 3 stars

Birger Jarlsgatan 35, Norrmalm, 11145 Stockholm, Sweden

#154 of 194 hotels in Stockholm

Guests' Choice

Review score

Based on 901 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    9.1

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 17 June 2024

    6.0
    ok
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights

    If you are a vegan find another option for breakfast.

    great location, nice hotel, room is small but was ok for a short stay. Friendly staff.

    Stayed in June 2024

  • Reviewed: 12 June 2024

    8.0
    It was pleasant, clean, decent breakfast spread.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted via mobile

    It’s a lovely building. We had a room with double doors that opened onto a small balcony that was so charming.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Good location, very clean, excellent beeakfast,
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Shower space could have been little big

    Everything

    Stayed in May 2024

  • Reviewed: 6 June 2024

    7.0
    Fit for a short stay
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    The room, bed and bathroom were all very small. I understand that this is common for Stockholm but still would've like a slightly better bed.

    The included breakfast was satisfactory but not memorable. The location is truly fantastic but the room and bed could have been more comfortable.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We were on the top floor and our room was really hot. We did ask for some help and had a fan, but it was just the way it was unfortunately.

    Great location, really lovely staff, clean and tidy room. A great stay.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 2 nights

    Wen I arrived at midnight, the man behind the counter was very rude and unfriendly, had it not been for the hour I would have gone to another hotel!

    Allways stays on Crystal Plaza when in Stockholm!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    I hope that one day I can visit again.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    I checked in quite late in the evening - and the check-in was great! Breakfast was lovely, staff (also the cleaning satff) were all super friendly and the room was comfortable. My room did not have a hair dryer and when I asked at the front desk, a hair dryer was brought to me in 15 min - fantastic service! A great experience overall- thank you!

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very comfortable with a convenient location.
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Quite expensive but understandable given the demand for accommodation over that particular weekend (a certain famous pop star was in town)

    Good access to transport.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Solid option for staying in Stockholm.
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights

    Room was very narrow so would be hard to have more than one person. Shower was also the entire bathroom so even with a curtain, most of the bathroom gets wet when showering. There was no AC unit and it was unusually warm during my stay. House keeping did bring me a fan which helped.

    Staff was very friendly and efficient. Room was very clean. Bed was comfortable. Breakfast (cold and hot) was included. About 7 minute was from the metro line.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Great location.
    • Leisure trip
    • Group
    • Small Single Room
    • Stayed 2 nights

    Excellent location. Easy check in. Convenient and easy breakfast. We were able to walk to Gamla Stan and all the museums.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    When we checked in we got a used/dirty room …..not clean at all….. so when we complained they changed the room…. And gave us some snack Breakfast is quite poor and is very noisy….maybe the weekend.

    The hotel is located in the center….. you walk just few minutes to find shops snd restaurant

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    We don´t have complains. Our staying went according to our expectations.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Trafic noice disturbed sleeping. Maybe it was strong because of Saturday. I suppose there is not much for that problem.

    Nice hotel in a very good location. Value for money good!

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Nice motel with character and a good private sauna
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A little further away.

    A motel with a lot of character with a good private sauna.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    9.0
    Great location!
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Neat and clean rooms with a fantastic breakfast. Perfect and calm location.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Well, I missed a place to rest after the sauna, though I understand there isnt really much space... A foldable beach chair might do the job!

    The chandelliers of course! I had the tiniest room Ive ever stayed in but it was there, all bright and shiny! :) Good breakfast, and flexible for using the extra facilities (gym and that cute little sauna)

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The shower is not well-made because drowned all the bathroom.

    It has space for being confortable, good breakfast and the staff was really kind.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Good location in the city center
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    We were given to a room at the tompost level in spite of the fact that we did the booking some three monts in before and paid the total in advance at the same time. I'd expect that the room could be better a little bit under such conditions met. Roof windows slightly not fitting and thus some draught around them. Room doors very noisy when closing and I'm not sure if some guests know how to use the door handle.

    Good location almost in the city center, some 10-15 mins to walk to the Royal Palace / Gamla Stan, 5 mins to walk to the metro stations. The hotel is located at a quite huge street, but we didn't recognize any noise and also the place itself seemed to be very safe; no night racket as it could be expected looking at the position of the building. Cosy room with a small shower + toilette, kettle and tea/coffee bags provided. Good and rich breakfast, wide choise of dish. Nice staff.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi was working poorly. Also, it is not really secure to have a public wifi especially for a hotel

    It was good value, location is perfect.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    7.0
    Good BF, Good Location near the center but small room for 3
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy in the early morning b/c it is located in front of the street and we have to open window at night since there is no air condition.

    Location is good. Good B/F.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no powerpoint to charge the phone at night near the bed.

    Great location and great breakfast.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nice place with everything you need nearby. Rooms are a bit small but it was expected.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    7.0
    Ideal for solo traveller, V small room but comfortable.. BUT very off-putting damp smell in bathroom
    • Leisure trip
    • Solo traveller
    • Small Single Room
    • Stayed 3 nights

    good variety..good coffee

    Stayed in March 2024

  • Reviewed: 21 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    The bathroom is very simple and I expected a bath for a Junior Suite. Nevertheless, I think it is the culture in Stockholm / Sweden because I checked a lot of hotels/rooms on Booking.com and none of them had a bath (or you have to pay between €500 and €1,000 for one night).

    The room (Junior Suite) is amazing. The location of the hotel is great. The staff is kind and helps a lot.

    Stayed in March 2024

Showing 1 – 25

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