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Reviews of Aiden by Best Western Stockholm City 3 stars

Alströmergatan 39, Kungsholmen, 11247 Stockholm, Sweden

#116 of 194 hotels in Stockholm

Guests' Choice

Review score

Based on 1769 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.3

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 26 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 2 nights

    The staff was extremely nice and helpful, thank you very much for your work!:))

    Stayed in June 2024

  • Reviewed: 25 June 2024

    8.0
    Convenient and comfy
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 6 nights
    • Submitted via mobile

    It did get hot in the room and there was no air conditioning. We did open the windows and luckily it cooled down over night.

    The hotel is convenient for local transit. The breakfast is great. The rooms are small but all you need

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Good hotel! From the hotel to the centre 20-30 minutes by walk.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very dusty and there were stains on the table.

    Beautiful hotel (cozy and trendy atmosphere in the lobby) 20-30 minutes walk to the center which is very convenient, normal breakfast.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    7.0
    Good for a short stay
    • Leisure trip
    • People with friends
    • Family Room without Window
    • Stayed 2 nights
    • Submitted via mobile

    It needs renovation :( Shower tap was leaking, tiles cracked in some places, hairdryer is veeeery old and works for 2 minutes at a time and its cable is ripped which is kind of unsafe I’d think. Bedroom floor is all scrached hence looks dirty. We had a room without a window and it is very dark, lights in the room are very dim.

    A good location, 30min walk to the city center, also very accessible by public transport. A variety of options during breakfast, everything was tasty. They have gluten free options. Friendly staff and nice lounge to chill and have a drink or play a game at.

    Stayed in June 2024

  • Reviewed: 24 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are small and the towels smelled bad

    Great breakfast buffet included

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing really. No frills but very good value.

    The rooms were clean with a really good shower. Not big, but we were only sleeping there, really. Breakfast was great, lots of choice and everything was fresh. Beds were comfy enough, although mattress topper did slip a bit, but it was a minor inconvenience. Staff were friendly and were happy to help when we needed things for the room. Easy to get around on the Tbana.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I didn't like the lack of cleanliness in the hotel hallways, the carpets on the floor were stained. At breakfast I sat on a chair that was also used for painting and it wasn't the only dirty chair with paint. The two women at breakfast who they also brought food and threw away the food and cleaned up, and afterwards they put their hands on the food when they filled the plates. I stood in front and saw the movements of the women, they were also cooks and cleaning women. In the room there were some broken window corners, and in the shower, a piece of tile was broken. I didn't expect to see something like this in Stockholm. Another unpleasant thing was that I received a penalty ticket for parking cars,3 meters from the hotel door, although I said from the beginning that I wanted to pay for parking, and the receptionist told me that parking is free on Sundays, but I received the yellow ticket since Sunday at 11:17 p.m.

    Location in the city center,and Stockholm. Stockholm is worth visiting for at least a few days, it is absolutely generous for tourism.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Budget possibility for very short stays
    • Business trip
    • Solo traveller
    • Economy Single Room without Window
    • Stayed 2 nights

    The room had no window (I knew that in advance) and therefore it had a bit of a smell. Be aware that the single rooms are very small, with limited space to hang clothes and no desk or anything similar (you can use the room downstairs). Overall place could do with a facelift.

    Very friendly and helpful staff at the reception. It's well located, close to metro stations, but in a quiet part of the city with water and parks nearby. Breakfast was varied. No thrills check-in.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    9.0
    overall great experience but missing some amenities
    • Leisure trip
    • Couple
    • Economy Double Room without Window
    • Stayed 1 night

    surprised there was no conditioner or body lotion in the bathroom

    breakfast, lobby although it's dark...ease of storing luggage

    Stayed in June 2024

  • Reviewed: 17 June 2024

    8.0
    Priceworthy and close to everything
    • Leisure trip
    • Group
    • Economy Double Room without Window
    • Stayed 2 nights

    The towels smelled a bit and the room did not have very good ventilation.

    Good location, friendly staff and easy checkin & checkout.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff was very pleasant.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was small and cramped, as were the hotel's hallways. It was tricky to get in at night and early in the morning. Overall a little claustrophobic.

    Good price for a one-night stay. The room was clean and tidy. The staff was professional and very helpful! Breakfast had a lot of good options.

    Stayed in March 2024

  • Reviewed: 11 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Modern hotel in quiet area. Good breakfast.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    good value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    very uncomfortably soft mattress, bizarre window/ curtain designs making it difficult to block sunlight while allowing fresh air in; there are restaurants and supermarkets nearby, and the transport network is decent, but it’s not near any main attractions

    good value, pretty solid breakfast

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night

    Very good breakfast, nice rooms and great location!

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    The night lamps were above the head of the bed, so every time I wanted to move or raise my head, it collided.

    Very well location, nice breakfast and the interior desing of the loby was nice.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    7.0
    Great size, location and breakfast
    • Leisure trip
    • Family with young children
    • Family Room without Window
    • Stayed 3 nights
    • Submitted via mobile

    The beds were not very comfortable and the room was too warm for comfort with no ability to adjust the temperature.

    Good location and price. Breakfast was great. Family room for 4 was a good size.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Economy Double Room without Window
    • Stayed 1 night
    • Submitted via mobile

    Rooms without window were very strange experience -;) but it was clearly shown in booking

    Hospitality and care was good

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Small but clean room
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Tiny room, bed a bit uncomfortable, courtains didn't really darken the room, expensive parking (but that's Stockholm I guess)

    Friendly staff, good breakfast, clean room

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Family Room without Window
    • Stayed 4 nights
    • Submitted via mobile

    Room without windows, however it was clearly mentioned in the booking

    Good breakfast, nice lounge area

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Small double room. 2 small reading lights mounted in centre of bed head were dangerous. I banged my head twice on them and my wife burned her hand on one of them. Shower head hose was falling apart and heated towel rail was pulled out of wall. Room 312. Not really central to anything. Restaurants area was 2 kilometers away..

    Clean.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    7.0
    Small room but great breakfast and a reasonable price for the stay in the centre of Stockholm.
    • Leisure trip
    • Couple
    • Economy Double Room without Window
    • Stayed 4 nights

    The room was very small and you could not enter the bed on 2 sides, which made it difficult as we are a little older.

    Breakfast was a nice continental, as well as a large selection of cooked breakfast options. We liked it very much.

    Stayed in April 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room Economy without Window
    • Stayed 2 nights
    • Submitted via mobile

    Same room type but there is huge difference. Rooms on ground floor are much bigger than 1st floors.

    Great breakfast

    Stayed in May 2024

  • Reviewed: 22 May 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Family Room Economy without Window
    • Stayed 1 night
    • Submitted via mobile

    The lighting in the room was not sufficient

    The location

    Stayed in May 2024

Showing 1 – 25

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