21 Isafjordsgatan, 164 40 Stockholm, Sweden
#84 of 193 hotels in Stockholm
Guests' ChoiceBased on 429 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.2
Facilities
8.3
Staff
9.0
Value for money
8.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 September 2024
Grace
AustraliaWe requested a room for 3 adults and we received a room for 2 adults and a baby. Thankfully there was a pull out couch, however, when we requested sheets for the pull out bed we were told that they didn't have any available, and could only offer us uncovered duvets.
This hotel is close to the Kista metro stop and Helenelund station, it was very simple to get in and out of central Stockholm. The breakfast was hot and tasty, there were lots of options available.
Stayed in August 2024
Reviewed: 27 August 2024
László
AustriaI needed to pay for early check in. Breakfast area was very crowded.
Good hotel in Kista, a 15 minutes tube ride +10 minutes walk from the city centre away, the neighbourhood felt safe also in the evening, however it's a little bit weird that you have to walk through a shopping centre in the evening where all shops are closed and there were no other prople than me.
Stayed in August 2024
Reviewed: 22 August 2024
Aleksander
PolandYou can’t order food at the restaurant in the afternoon/evening (at least at the time we were there we couldn’t). Surprisingly for a 4-star hotel, it lacks a sauna. On a crowded day it’s difficult to find a table during breakfast, as there is probably not enough staff to clean the tables efficiently.
Spacious dining hall/restaurant, close to metro station, clean rooms. Breakfast with a good variety of products
Stayed in July 2024
Reviewed: 20 August 2024
Restituto
ItalyCertainly, the lightings in the room can be improved. The toilet is well lit but the main room area esp. the entrance area is a bit dark.
The breakfast was excellent- there were a variety of choices. The quality of the coffee and the smoothies were excellent.
Stayed in August 2024
Reviewed: 14 August 2024
Konstantins
LatviaCoffee machine in the room
Location, comfort, silence. Great lobby at barception!
Stayed in August 2024
Reviewed: 14 August 2024
Xiaoyun
SwedenThe second sofa bed was not so comfortable.
Breakfast was ok. Location is good.
Stayed in August 2024
Reviewed: 14 August 2024
Marko
SloveniaWe have to wait till 15:45 to get our room, due to cleaning. The check in was at 15:00.
Very nice hotel, next to the metro and shoping center with restaurants. Very good choice for lunch and not expensive. Hotel is also nice.
Stayed in August 2024
Reviewed: 13 August 2024
Agrita
LatviaLittle bit missing small fridge in room
Comfortable room, tasty breakfest, one of the best staff I ever have in hotels, cozy lounge area. Great location- supermarcet and train station 5 min walk.
Stayed in August 2024
Reviewed: 11 August 2024
Sonja
GermanyGreat breakfast Good location to start exploring the city
Stayed in August 2024
Reviewed: 10 August 2024
The
ItalyEasy access to the T-bana. Excellent breakfast. Very kind team.
Stayed in August 2024
Reviewed: 8 August 2024
Rich
United KingdomThe breakfast was superb, the kitchen was closed for dinners due to summer holiday but we then discovered the big choice of restaurants in Kista Centrum, here you can find food from all over the world.
Stayed in August 2024
Reviewed: 6 August 2024
Daniel
MoldovaThe parking is under the hotel but you should buy it separately using an app. Was fined as the app atopped… :(
Stayed in August 2024
Reviewed: 6 August 2024
Dms1298
RussiaPoor lighting in the room. Unable to read.
Everything except the weak lamps.
Stayed in August 2024
Reviewed: 4 August 2024
Eha
EstoniaLittle bit crowded and dirty during breakfast.
Comfortable hotel near Strawberry Arena and Scandinavian Mall. Also have easy access to Stockholm city center (15 min with metro).
Stayed in July 2024
Reviewed: 23 July 2024
Vasileios
GreeceWe needed a bigger variety of options for breakfast It was kind of weak. More sweet foods needed.
Eveything was satisfying. The stuff was really friendly especially the kind girl ( Melina ) who helped us and gave us instructions on how to spend midsommer the first fay of our stay in Stockholm.
Stayed in June 2024
Reviewed: 20 July 2024
Ruth
United KingdomAlthough it was advertised on the listing and on posters around the hotel, the kitchen wasn't open in the evening, which was a bit disappointing when we arrived tired and hungry. We were able to get food locally in the shopping centre, or in Stockholm while out and about during our stay, but it would have been nice to have the option to eat at the hotel for convenience. There are also no tea and coffee making facilities in the room, which we knew about but it would be nice to have these when you fancy a drink late at night or before breakfast and don't want to have to go down to reception.
It was a really good location for getting into Stockholm, with quick and easy to access rail links nearby. The breakfast has a good selection, the rooms were comfortable and clean, and the staff were friendly and helpful. We were attending a concert at the Strawberry Arena, and the commuter train to get there and back was a relatively easy walk (about 15 mins - mostly flat). It was also easy to use this for the airport too. The metro line is really close, and has lots of regular trains into the city. The location is very quiet, as it seems to be more of a business district than a tourist spot, which means there's not much noise at night or early in the morning.
Stayed in July 2024
Reviewed: 7 July 2024
Harri
GermanyThe parking garage was full, not possible to reserve place since it is a separate company. In the weekend there are parking places on the street without payment.
The room was spacious, hotel is quite new. The breakfast was very good and healthy. There was even a PlayStation for quests. The location is near metro station and perfect for leaving car there and exploring Stockholm city centre
Stayed in July 2024
Reviewed: 28 May 2024
Ged
United KingdomGreat location for meetings in Kista. Very friendly atmosphere. Bright ad relaxed lobby area.
Stayed in May 2024
Reviewed: 19 May 2024
Maxime
BelgiumQuite far from the city center The ventilation made a bit of buzzing sound and the AC was difficult to control Very soft beds Would be nice to have the rooms fully darkened (screens i.o. curtains) as nights in Sweden are so short
Super clean and nice hotel. Very friendly staff Great breakfast. Good shower A lot of customized initiatives for the guests attending the Taylor Swift Eras Tour Close to metro
Stayed in May 2024
Reviewed: 13 May 2024
Oleksii
UkraineThe beds are too "soft" for me, but that is a matter of taste. The rooms could also be cleaned better. I was a little bit surprised by the receptionist, who carefully examined every page of my passport. Hotel workers are not border guards and should not do this!
Modern hotel with good transport connections to Stockholm city center (25-30 minutes by metro) and Arlanda Airport (30 minutes by direct bus). A large trade center with shops and cafes is nearby, so it's no problem to buy food or anything else you might need. Big cozy rooms, well-equipped in typical Scandinavian style. A very good breakfast with a nice choice of food and drinks included in the price.
Stayed in May 2024
Reviewed: 7 May 2024
Laura
LatviaThe room was wery small and only basic standart. The price was owerpayed. For 4 star hotel I was expected more.
The breakfest was ok. Location close to metro
Stayed in May 2024
Reviewed: 6 May 2024
Callisto87
SwedenScrambled egga in breakfast had strange, unnatural taste. Single beds were comfortable, but double bed was uneven. (We were a group and had different rooms) Lighting was cosy but I found it a bit too dark in the day.
Nice staff Clean and tidy Great breakfast selection Location - walking distance from metro, shopping centre and Kistamässan
Stayed in May 2024
Reviewed: 6 May 2024
Callisto87
SwedenEggs in breakfast had strange taste, unnatural taste.
Nice staff Clean and tidy Great breakfast selection Location close enough to the metro and Kistamässan
Stayed in May 2024
Reviewed: 5 May 2024
Anja
Francethe air in the room was not very fresh. it would ideal to be able to open the window.
nice atmosphere, friendly staff
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content