Nygatan 8, 80320 Gävle, Sweden
#10 of 13 hotels in Gävle
Guests' ChoiceBased on 158 hotel reviews
7.5Cleanliness
8.1
Comfort
7.9
Location
8.9
Facilities
7.5
Staff
8.8
Value for money
7.5
Free WiFi
8.3
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End of dialog contentReviewed: 6 October 2024
Abbé
SwedenNice place
Comfortable hotel
Stayed in October 2024
Reviewed: 26 July 2024
Paul
NetherlandsThe hotel itself was a good deal for the price. Nothing special, but that was what we expected: a decent, comfortable stay. What surprised us was the friendlyness and dedication of the woman at the reception. She was working very hard the evening we checked in and still very nice to us, even though she must've been tired.
Stayed in July 2024
Reviewed: 11 July 2024
Ante
CroatiaAlthough the pillow cases where changed, the pillow itself reeked of sweat. Was the pillow old or something, I'm not sure.
Staff was very friendly
Stayed in July 2024
Reviewed: 24 June 2024
John
United KingdomClearer bicycle parking needed.
Easy to book.
Stayed in June 2024
Reviewed: 21 June 2024
Highlander
United KingdomBreakfast was only okay, and provided for Euroepan customers (in Sweden so okay with that) bed was poor, and a bit small
For the money this was a good hotel, the bar was well stocked and staff attentive
Stayed in June 2024
Reviewed: 19 June 2024
Sylwia
NorwayDirty toilet
Good location
Stayed in June 2024
Reviewed: 17 June 2024
Mary
United KingdomNo evening meal on Sundays
Friendly helpful staff Good size room with tea and coffee making facilities. Central location and parking
Stayed in June 2024
Reviewed: 15 June 2024
Nicola
IrelandThe beds were very uncomfortable & the bathroom was not pleasant
Stayed in May 2024
Reviewed: 14 June 2024
Marko
FinlandNo sauna.
Very good breakfast. Everything was fresh and tasty. Not too many sortiments but enough.
Stayed in June 2024
Reviewed: 13 June 2024
Pia
SwedenCould really use updating throughout the room, especially the bathroom. Overall bad value for money and I wouldn't return.
Stayed in June 2024
Reviewed: 7 June 2024
Peter
United Kingdomthere wasnt much choice on the menu in the restaurant for the dinner menu
The breakfast was very nice, plenty of choice, The staff were really friendly.especially the lady at breakfast who was always singing, and the lady who helped me with the computer
Stayed in June 2024
Reviewed: 27 May 2024
Julia
United KingdomRoom a little dated. Hate shower curtains as they cling to you. Hairdrier did not work but had no time to ask for repair. The shared iron should be a steam iron most clothes need more than a dry iron and it would cost very little more.
Lovely staff, breakfast room and breakfast really nice.
Stayed in May 2024
Reviewed: 7 May 2024
Mattias
SwedenThe pillows and the thin bed mattress on top of the bed was uncomfortable (felt kinda bumpy and uneven to me).
The dog package was nice since they put two dog beds, food and water bowls, a few dog treats and poo bags in the room for us to use with our dogs :)
Stayed in May 2024
Reviewed: 29 April 2024
Gabriela
IrelandNice breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Marta
SwedenThe room was located in the basement, and it was completely different from the pictures. Because the windows were at the street level and the sound was not completely isolated, I could listen people walking. During the night it was calm though. At the time of the check in I tried to change rooms but that was not possible. The receptionist offered me ear plugs. I also didn’t feel comfortable to open the curtains in the morning. I should have been informed at the time of the booking that the room was located in the basement and I could then have had the choice not to book it.
Friendly staff; good breakfast
Stayed in April 2024
Reviewed: 9 April 2024
Claudia
GermanyHotel in the middle of the town, close to the river and the park. Nice room with very comfortable beds. Very good breakfast. Room was clean. We found a very good pizza place 3 minutes away. We traveld with our dog. There was a dogbed, a water and food bowl and extra goodies in the room.
Stayed in March 2024
Reviewed: 27 November 2023
Sinead
Swedenway too expensive for this standard. small room, plastic floor and a shower curtain in the bathroom. no extras at all for over 1600 for a night
good breakfast and pleasant staff
Stayed in November 2023
Reviewed: 18 October 2023
Elisabeth
EstoniaThe facilities were a bit worn-down.
Great location and good breakfast!
Stayed in October 2023
Reviewed: 25 September 2023
Marcin
PolandLack of parking space for car
Stayed in September 2023
Reviewed: 8 August 2023
Darayus
United KingdomNothing - there was no reason to not like anything.
Very good breakfast selection. Nice ambience room for breakfast.
Stayed in August 2023
Reviewed: 17 July 2023
Jobe
SwedenHave nothing to criticised.
Am satisfied.
Stayed in July 2023
Reviewed: 30 June 2023
Eric
NetherlandsThe first electronic key didn't function, shower curtain and in the parking garage is a nasty smell.
Clean room, good bed, close to the center, very rich breakfast buffet with fresh food.
Stayed in June 2023
Reviewed: 5 June 2023
Janice
United KingdomThe floor was quite slippy in the bathroom as it sloped, there were no safes for valuables in room, and the lift was hard to get in/out of with heavy luggage. I could not pay my extras at the end, therefore I had to pay additional bank charges each time I used my credit card - not ideal as a traveller! I got out cash, but that was not accepted either! There was only 1 teabag in my room, and no UHT milk so not ideal. Needs to be checked daily and replenished.
The breakfast was very good and well laid out. The location of the hotel was very useful for the Concert Hall. The staff were friendly and helpful.
Stayed in May 2023
Reviewed: 9 January 2023
Oguz
GermanySmallish rooms with minimal furniture, ugly ceiling lamps. My single room had a 90cm wide bed in it which was a bit annoying, should've been at least 100cm wide.
Very central location, easy check-in and check out, fantastic breakfast. Comfy bed, electric kettle and condiments. Well working wifi, latish check out 12pm. Great value for money!
Stayed in January 2023
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