As much as I loved my stay, I can't help but wonder where everyone was! I barely saw a person (Inc staff) and it was a little eerie, I saw notice boards for restaurant and bar but nothing was visible of an evening, reception also left unattended because the solo member of staff seemed to be doing the job of about 3 people. The staff available were amazing but I do feel that this property could be SO much more! Hoping to see some more people at the location on my next trip, I actually loved staying here.

The location is incredible for my liking, the ship itself is beautiful and spacious. Room and bathroom were clean and well presented, I really enjoyed my stay on this ship and am hopeful to return, I only saw one member of staff and she was very productive and helpful. The breakfast is also very decent.

Stayed in August 2024

There was no staff around to answer questions,even though they posted hours that they were supposed to be there!! Confusing to check in talking to a phone and many visitors had the same experience…no visitor or tourist information available at the site about Gothenburg or anyone to ask about the city!

Loved the boat and the breakfast but would have Liked to have a drink up on the deck but there was no bar!!

Stayed in August 2024

No proper ventilation, no climate control, inability to open windows to get air ventilation

The historic value of the property, the location near center shopping, transportation hub and center are great

Stayed in August 2024

The toilets were smelly, it smelled suiage. No staff when you checked in, I came early because I wanted to leave my luggage, so I didnt need to carry it around town, while I was waiting to check in. I called the number I saw in the reception, waited on the phone, but gave up after a while. So I had to drag it through town while I was waiting for 3 o'clock to check in.

Location

Stayed in August 2024

On arrival we were told our room wasn't ready, this was at 6.30 pm! Ww only had to wait a few minutes but I got the feeling the cleaning had been rushed and when we got in to the room the bathroom floor was still wet from being mopped so we couldn't enter. When I showered the following morning it turned out the shower drain was blocked so the whole bathroom floor flooded. I told the staff who asked me to put the'please clean my room' sign on the door, which I did. We went out for the day and got back about 6 hours later but the sign was still on the door handle and no drain had been cleared so my partner did it and removed copious amount of hair from the drain after which it was fine. It was a shame the restaurant on upper deck wasn't open and there was no access to that part of the ship.

Loved the location and the breakfast. Room size was better than expected too. The lady who worked in the breakfast room was lovely and helpful

Stayed in August 2024

There was no room dalily cleaning and we found the trash basket full from the previous guests.

The place is absolutely gorgoeus, the kids loved sleeping in such a beautiful ship!

Stayed in August 2024

No hairdryer in the room. The toilet smelled a bit like cabbage. Curtains were very thin and our room was next to the floodlight at night d

The location was excellent. The breakfast was good, great variety of options. Very good value for money

Stayed in August 2024

Spiders on windows. Quite hard to find anyone from staff, even on reception.

Location is great. The ship itself is majestic.

Stayed in July 2024

Basic and can be noisy with people out in the hall. But not the hotels problem - just to be aware if light sleeper. Windows did not open.

Excellent location. Centre of town but away from all the noise and traffic. Walking distance to the main tourist sights. Quiet and peaceful by the water.

Stayed in May 2024

The rooms were a bit more dated but this didn't bother us. Towels has slight stains on them, but I'm sure the staff would have changed them for us if we asked.

The location was fantastic. So close to everything in town and affordable bike hire just outside. The boat was very grand and beautiful on the outside and upper deck. Breakfast was delicious and a real treat to havr every day of our stay.

Stayed in June 2024

The price was very good, beautiful boat

Stayed in May 2024

Remote staffing of ship (you had to call another hotel on the phone to speak to anyone)

Clean, comfortable ensuite rooms in an extremely unique setting.

Stayed in March 2024

The bed wasn’t too supportive but was adequate and there was only shower gel available- no other toiletries and no hair dryer. The male day staff was passive aggressive and not suited to a job in hospitality but the female day staff and cleaner were friendly enough and check in staff over the phone was helpful. Strange to be checked in over the phone instead of in-person, but was ok. A shame going on top deck was not allowed. It would have been lovely to be able to take photos from there.

Extremely easy to get to using public transport from the airport and quite a novelty being on a ship! Being extremely central, it was easy to get to sightseeing places too. Bedroom also more spacious than expected and breakfast was adequate. The communal space around the ship was also interesting and nice.

Stayed in May 2024

Not able to sit out on the deck , which would have been good in the evening sunshine

Breakfast was good , a varied selection including bacon , sausages and scrambled egg

Stayed in May 2024

The upper deck was closed, så there were no outside facilities/areas at all

Great location

Stayed in May 2024

The rooms were quite dark, especially the bathroom. There was almost no light while showering

The bed was very comfortable and the room was very good overall. The breakfast was also really nice.

Stayed in May 2024

Good size room

Stayed in April 2024

the hotelrestaurant and bar was closed at the evening

excellent breakfast and location. t. but very good location in the city.

Stayed in April 2024

You have to arrive during normal check-in time because you will avoid problems with self check-in.

Stayed in February 2024

We was arrived at the hotel around 20.00 and the front door is lock so we not able to go in and keep standing ouside front door for a few minute then one of the hotel guest in the there open the door for me and then we have to call reception to get able to get keey from from safe. And in the morning no reception until 11.00 so we are not able to ask any question. We have to wait untill 11.00

Good location. Good price and one of reception was helpul she tell us where we can get good price for food shopping.

Stayed in April 2024

It's seen its best days already some years ago. Scruffy. Waiting for many things during breakfast, even coffee!!!

Location.

Stayed in April 2024

I phoned reception for a delayed check out and the receptionist did not speak English so she hung up. Also the check in with the phone was not clearly marked.

The feel of the ship and the breakfast buffet was perfect.

Stayed in April 2024

i had arrived at the property early, and the lady at the front desk was very helpful in arranging for the room to be ready a little earlier for me... and then helping the next day with getting me into my room after locking myself out. She was very friendly, and made me feel very welcome at the hotel.

Stayed in March 2024

The bathroom had a distinct stagnant water smell, and check-in wasn't welcoming. No staff, doors closed early. Phone check-in worked well, but we had to wait in the cold for call answer.

Cosy beds, good breakfast, and location. Would stay again if the price is right.

Stayed in February 2024