Arsenalsgatan 6, Norrmalm, 111 47 Stockholm, Sweden
#5 of 193 hotels in Stockholm
Guests' ChoiceBased on 494 hotel reviews
9.0Cleanliness
9.4
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.5
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 25 September 2024
Ross
United KingdomEmpty bottles etc not cleared away when room cleaned
Excellent
Stayed in September 2024
Reviewed: 24 September 2024
Jennifer
CanadaNothing
Perfect stay. The breakfast restaurant and buffet was superb
Stayed in September 2024
Reviewed: 23 September 2024
Kenneth
CanadaAbsolutely Nothing
Excellent Location A very unique comfortable ambiance
Stayed in September 2024
Reviewed: 16 September 2024
Hamid
United Arab EmiratesThere was nothing major to dislike about the property. Perhaps the only small downside was the limited availability of parking spaces, but the staff were helpful in providing alternatives.
The Bank Hotel in Stockholm exceeded my expectations. The location was fantastic, right in the heart of the city, making it easy to explore key attractions. The building itself is stunning, combining historical architecture with modern luxury. The staff were incredibly welcoming and attentive, ensuring that every need was met. My room was spacious, impeccably clean, and had elegant decor, offering a perfect blend of comfort and style. Additionally, the on-site restaurant provided an exceptional dining experience, with a diverse menu and delicious food.
Stayed in August 2024
Reviewed: 12 September 2024
John
CanadaRooms on the small side
Beautiful hotel staff was amazing
Stayed in August 2024
Reviewed: 4 September 2024
Louise
AustraliaNothing
Everything from location , lovely room, friendly staff.
Stayed in September 2024
Reviewed: 28 August 2024
Jacqueline
United KingdomNothing.
Good location. Fabulous rooms. Amazing breakfast. Roof top bar is lovely.
Stayed in August 2024
Reviewed: 24 August 2024
Maris
Latviathe conditioner worked very poorly, you could even say it didn't work and there was a problem with the sink because the water did not go away, but it was fixed.
location, rooms very cozy, I spent a very good time there!
Stayed in August 2024
Reviewed: 23 August 2024
Sophie
United KingdomAs the weather was very warm I would have thought replacing the bottle of water with a new one in the room would be a welcome addition and possibly not too costly based on room prices.
Superb breakfast which was fully supported by excellent staff. This was also true of our evening dinner in Bonnie’s. The ambiance in the hotel overall was very relaxing.
Stayed in August 2024
Reviewed: 23 August 2024
Steven
United StatesQuirky wifi
One of the best run hotels I've ever stayed at. Exceptional service, and helpful staff Lovely breakfast room with super manager Cozy and very comfortable room Great rooftop bar Excellent location
Stayed in August 2024
Reviewed: 22 August 2024
Patricia
United StatesNo Porter or anyone to help with bags. I'm 80 yr old and would have been nice for someone to offer. Also no stair railing on the entrance steps, scary.
Front office staff was very friendly and helpful. My location was great, room a bit small.
Stayed in August 2024
Reviewed: 22 August 2024
Julien
United KingdomVery poor lighting in the bathroom and bed not particularly comfortable.
Location was excellent and the staff too. The restaurant and food was also really good. We also liked the hotel decor and building in general.
Stayed in August 2024
Reviewed: 12 August 2024
Alenka
AustriaNothing to complain about.
The location of the hotel is superb, right in the middle of Stockholm. Everything is walking distance. Staff is extremely helpful and kind. Breakfast exquisite. Our room was quite small but well equipped. Wonderful stay!
Stayed in August 2024
Reviewed: 11 August 2024
Ausrine
LithuaniaVert good location, clean, friendly personal.
Stayed in August 2024
Reviewed: 8 August 2024
Dina
United StatesThe staff went above and beyond for us! They were so friendly and helpful! It was also extremely clean as well. I would give this hotel 10 stars if I could! I highly recommend this hotel to my friends and family!! We can’t wait to go back and stay there again!!
Stayed in August 2024
Reviewed: 7 August 2024
John
United Statesnothing.
location, breakfast and restaurant, capability and kindness of staff.
Stayed in August 2024
Reviewed: 7 August 2024
David
United StatesThe location was perfect and the neighborhood excellent. The staff was very friendly and helpful. We had to leave early on the last day and they allowed us to eat breakfast even though it was before hours
Stayed in July 2024
Reviewed: 6 August 2024
Shore
United StatesFitness room could be larger
Professional staff, breakfast was served in a level of 5 star rating . Food was as prepared with a low level of presentation, and the food taste was wonderful!
Stayed in August 2024
Reviewed: 5 August 2024
Laura
United StatesComfy and beautiful. Everything a person could need.
Stayed in August 2024
Reviewed: 5 August 2024
Devon
United StatesBroken TV and no AC
Location, food, staff, decor
Stayed in August 2024
Reviewed: 1 August 2024
Paula
United StatesLovely public spaces and rooms. Very gracious staff wonderful location
Stayed in August 2024
Reviewed: 24 July 2024
Susan
United StatesOnly ONE complaint - no full length mirror in room.
Excellent location. Room v clean and comfy. Breakfast very good. Staff very nice.
Stayed in July 2024
Reviewed: 22 July 2024
Raed
United KingdomWhile the room was very clean, there were slight differences from one day to the next.
Location, staff, breakfast, bars and a feeling of coziness.
Stayed in July 2024
Reviewed: 22 July 2024
Ashleigh
AustraliaThere was no porter to handle baggage at the main entry, and no elevator to assist. We are older and this was not a very good introduction to the hotel.
Breakfast was a delightful start to the day in a beautiful restaurant. Staff were very helpful and easy to deal with. I will certainly recommend the hotel to friends
Stayed in June 2024
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