The Hotel has very few windows. On warm days with limited building ventilation, the top (attic level) floor room became unsuitably too warm. Room had only 1 skylight window to open. A fan was provided, but barely adequate. The reception desk is not staffed after 17:00 .

Easy to make a reservation. Check-in was easy. All staff were friendly, knowledgeable and accommodating. The room and hotel were clean. The location was good for touring (walking) the city. Breakfast was average but well attended by staff.

Stayed in September 2024

The room was quite tight although we did opt for a smaller/cheaper room.

Great breakfast. Room was cosy. Great location. Ideal place to stay. Walking distance to everything but also away from the noise.

Stayed in August 2024

The doors to each room slams shut very hard and loud all the time, which woke us up in the mornings ealier than we planned to be up. It's a bit noisy due to this and staff who were cleaning and speaking loudly early in the morning. Also our bed was positioned against the wall, so our heads were next to the hallway which probably added to the issue. Parking was full when I asked to book it before arrival and they only 4 apots available - Which it didn't say on bookings description, however a parking apot became available and it was smooth. Very tight parking though, so heads up if you have a big car. And alot of avavile parking spots outside the hotels own parking. Wished the staff in the reception was a little more accommodating with allowing a late check out. Would come back even if there things weren't the best.

Location is great, walking distance to everything inside the walls of Visby. Lots of parking options, calm area and a decent breakfast. Felt clean and tidy. Smellt amazing!

Stayed in August 2024

The room could use some freshening up, especially seeing the prices.

Great location. Good breakfast.

Stayed in July 2024

Temperature of room was high,but two windows helped us,then sounds of night street (cars, people)were disturbing a bit (thanks for earplugs).At home I use kind of Tempura pillow so the hotels'one was quite different to have a neck relaxing,finally I managed.Pancakes were so good-they even finished.

Room&hotel as such was very clean,beautifull and pleasant style as well breakfast was well done and varied.Location was centric close to old city and restaurants.Confirm of having park place before hand by email was very kind and stressless.Service in reception was very good and nice.Terrace outside was very pleasant,extremely with cofee&tea hotel offered-nice way!

Stayed in June 2024

Pleasant welcome lovely room good breakfast position lift

Stayed in June 2024

The room was very small but the bathroom spacious enough.

The breakfast was quite good. The location was excellent in the center of everyting and walking distance of attractions.

Stayed in June 2024

everything in swedish :(

Very good breakfast.

Stayed in June 2024

There was no elevator to the entrance.

We had a really nice stay at Hotell Slottsbacken. The rooms are clean and comfortable, breakfast had a lot of choices, and the receptionist was very helpful.

Stayed in May 2024

I didn’t realize we’d have a deluxe room with steep stairs to the bed and bath. Could be hard if you need to be careful with stairs. No a/c and no window covering so sun wakes you up at 3:45 in summer.

Very close to ferry so climbing up and down the hill with luggage is minimal. Breakfast was good.

Stayed in May 2024

I liked how helpful the man at the reception desk was!!!! The bed and linens were super comfortable!!!

Stayed in May 2024

Room a bit small

Very helpful receptionist. Good position.

Stayed in May 2024

Bathroom could be more modern.

Nice breakfast. Beautiful location. Cozy, comfortable room.

Stayed in May 2024

We were booked into Slottsbacken but stayed at Börs due to broken heating at Slottsbacken. Börs was great, but wasn't what we booked!

Stayed in February 2024

Excellent location, very comfortable beds and just an all-round good base for any trip to Visby - would certainly recommend.

Stayed in April 2024

Breakfast could be better but still nice We were supposed to have a view but we didnt have. Not a Big deal

Nice room nice bed nice bathroom

Stayed in February 2024

Nobody in reception before 7:30 and after 5. The bed and the room were not done the last day and we supposed that it was because we left next morning because we have no other explanation

The location, the bed,

Stayed in November 2023

When we arrived, the room was cold. Just a suggestion, please turn on the radiators before a guest has arrived during colder days :) The bed and pillows were a bit on the "soggy" side and could do with an upgrade. The sofa in the superior room was also in need of some TLC, it was extremely lumpy to sit in and not very comfortable. The heating in the bathroom didn't work although we tried all kinds of settings. We also felt a bit sorry for the lone cleaner who was sometimes overloaded with work on certain days when there were many guests, a help during more hectic days might be a good idea

We have stayed at Slottbacken on several occasions during the years and it's still a favorite in Visby. Out-of-season prices are extremely good value for money, the location is perfect, the breakfast excellent, the rooms cosy and the staff has always been great here (thank you Sandra and Jenny). There is also a small space to park the car (at a slight fee). The superior room we stayed on (on two levels) was tastefully decorated. And the same goes for the rest of the hotel btw

Stayed in October 2023

No air-conditioning. We were lucky the weather was not hot, so we managed with open window.

Good location. Nice staff. Breakfast was wonderfull. Clean room with large modern bathroom.

Stayed in July 2023

The refrigerator/ mini bar was not cooling And they didn’t fix it in the 6 days we were there

Location direct in center of Visby, super nice.

Stayed in July 2023

A bit worn in some places.

Location, appearance, view, and cleanliness!

Stayed in July 2023

Great option for a stay in Visby, good price quality relation, rooms are great and so is the breakfast. Staff is also very helpful and kind.

Stayed in May 2023

The room was exceedingly small, with no work space/desk, and no in-room coffee or tea.

Very friendly staff, clean, quiet, and a great breakfast.

Stayed in February 2023

Air conditioning means two windows and a fan which is fine if it isn't too hot. If you need to keep the windows open during the night, you may here some noice outdoors.

The hotel has a good location on the edge of the old town and close to ferry port. Although the room is pretty compact the bathroom is a good size.

Stayed in August 2022