Nawazi, Jabal Al Kaabah, At Taysir, Mecca, 21955 Mecca, Saudi Arabia
Based on 548 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.4
Value for money
8.1
Free Wifi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: December 22, 2023
Shahid
United KingdomTh Hotel was close to grand mosque (city centre). Just ten minutes walk. Brilliant staff, best location. Clean
Stayed in December 2023
Reviewed: December 20, 2023
Taoufiq
QatarGood hotel
Stayed in December 2023
Reviewed: December 19, 2023
Mostafa
QatarNo room service
Location
Stayed in December 2023
Reviewed: December 19, 2023
Asif
BahrainPaint job was going on in next room and the smell was awful coming through the AC vent.
Location and the cleanliness was good. Staff was good at reception. 10 mins walk to Haram Supermarket, restaurants, saloon, laundry etc nearby
Stayed in December 2023
Reviewed: December 18, 2023
Harbi
JordanNothing
Rooms and stuff
Stayed in December 2023
Reviewed: December 17, 2023
Mizanur
SingaporeOld and unfinished room
Spacious room and the value for money
Stayed in December 2023
Reviewed: December 14, 2023
Adnan
CanadaRoom service was not done throughout the 4 days of stay
The room was quite spacious and the hotel itself was at a good location
Stayed in November 2023
Reviewed: December 12, 2023
Md
United KingdomN/A
Good property. Value for money
Stayed in December 2023
Reviewed: December 10, 2023
Muhammed
United Arab EmiratesThe room service team did not come to check after we checked in. Only came when we called.
Walkable distance to Masjid Al Haram and value for money property
Stayed in November 2023
Reviewed: December 9, 2023
Muhammad
QatarHotel is nice but due to construction in haram its little take more time to walk to haram and back.
Stayed in December 2023
Reviewed: December 7, 2023
Javid
United KingdomThe original room that we received was very dark with lack of natural light and also lack of any lamps or any sidelights.
Hotel was in good location, with shops and bus depot close by. The reception staff were excellent and I was appreciative of them moving us in to a room which was more suited for my mum.
Stayed in November 2023
Reviewed: December 4, 2023
Drmohammed
EgyptNarrow entry and out of parking
Near haram . Great stuff and reception Parking was great and easy Clean
Stayed in December 2023
Reviewed: December 4, 2023
Mudassir
QatarThe location is very near to Haram, google maps shows very long route, actually it will take approx 15 mins walking distance from the hotel.
Stayed in November 2023
Reviewed: December 3, 2023
Inamul
United KingdomToo much building work going on in the surrounding area, lots of dust and lots of diversions sometimes. Across from the hotel where the bus station is there was a JCB hammer drill working every night sometimes up to midnight breaking up mountainous rock. Got ravaged my mosquitoes in the room.
It was handy having a shuttle bus before and after each prayer time. Staff were friendly and helpful. Plenty of lifts. Very few flies and mosquitoes in the main reception area. Handy location to get a taxi or bus to Masjid Aysha. Hotel had a wheelchair.
Stayed in November 2023
Reviewed: November 30, 2023
Selmane
AlgeriaBreakfast not included
Nice location, good value for the money, the staff were excellent very welcoming and helpful Room was nice, clean comfy I highly recommend this property
Stayed in November 2023
Reviewed: November 25, 2023
Ansar
Saudi ArabiaPoor sound proofing at the windows. No WiFi in 8 th floor. No bell man during checkout. Parking gate needs to be opened by the receptionist and someone must inform every time in person. No cleaning of rooms despite 6 days of stay.
The location was good but the King Fahd expansion was closed because of construction. Parking was available as told.
Stayed in November 2023
Reviewed: November 25, 2023
Moaaz
United Arab EmiratesThe room is clean and the room size was very good. It's about 15 minutes walk to Haram. There is a shuttle bus every 30 minutes.
Stayed in November 2023
Reviewed: November 23, 2023
Khalid
South AfricaCould use more things to do in the hotel .
The Manager was an amazing guy 5 stars !
Stayed in November 2023
Reviewed: November 20, 2023
Ali
Saudi ArabiaParking entrance is very small for big cars
Near haram
Stayed in November 2023
Reviewed: November 20, 2023
Mohamed
QatarParking facility , very narrow and hard to get in and out
Set up and staff
Stayed in November 2023
Reviewed: November 20, 2023
Ayman
Saudi Arabiathere is free parking but small entrance, location is ok , walk 5 minutes to reach the place which the hotel bus drop you, so better walk and don’t wait for the bus, the total time to reach haram by walking is 20 to 25 minutes , hotel is clean, fast elevators, good front desk but took time because of only 2 employees value of money
Stayed in November 2023
Reviewed: November 18, 2023
Abid
IndiaReception not responsive
Room is spacious
Stayed in November 2023
Reviewed: November 18, 2023
Syed
Saudi ArabiaAll good except location to haram but its ok...
Stayed in November 2023
Reviewed: November 16, 2023
Mubashir
PakistanA little steep on the way for elderly persons, but still manageable.
Location, very close to the Haram. 10 minutes walk to Haram
Stayed in November 2023
Reviewed: November 14, 2023
Muhammad
United KingdomStaff was Friendly, location is near to Haram 10-15 mints walk only, Near have so many restaurants All amenities are close by the hotel,
I like the reception and receptionist staff Mr meshal is very nice person and lobby erea looking good 👍, We was three person but room looks quite and feeling not much comfortable and not bad also, Staff was very nice and friendly, spend not much time during 4 night's, So that's nice and good property compare to others,
Stayed in November 2023
London, UK
Langesund, Norway
El Calafate, Argentina
Ravenna, Italy
Kuala Lumpur, Malaysia
Jiaoxi, Taiwan
Beijing, China
Makarska, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content