Opposite Prophet Mosque, King Fahd Str, Al Madinah, Saudi Arabia
#41 of 238 hotels in Al Madinah
Guests' ChoiceBased on 3677 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
9.4
Facilities
8.3
Staff
8.8
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 2 June 2024
Abdullahi
NigeriaThe dinner
Stayed in May 2024
Reviewed: 28 May 2024
Khuram
South AfricaThere was to shaving kit
Best accommodation very near to haram and nice breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Tasneem
AustraliaThe AC was difficult to operate - either too cold Or too hot. Room service overpriced, lacking in options and took over half an hour to receive one item.
Location and comfort were excellent. Breakfast buffet was excellent.
Stayed in May 2024
Reviewed: 25 May 2024
Bala
NigeriaThe check in time could be improved upon.
The exceptional services and warm reception accorded to me at the front desk was superb. I was received by a young man called Ammar Abdallah. He was very professional in his dealings and made me feel at home.
Stayed in May 2024
Reviewed: 24 May 2024
Hassen
MauritiusNice location and friendly staff
Stayed in April 2024
Reviewed: 21 May 2024
Aamir
Saudi ArabiaPartial Haram view is next to nothing and charging a higher amount because of this is not right. You have to work hard by pressing your face to the window glass and then see the haram on the side. Not worth the money.
Location is great and next to Haram. Almost opposite to gate 21. Breakfast was excellent and the staff were really taking care of the people having breakfast. Hotel also checked and did a phone survey about their services before we left to get the feedback on the stay.
Stayed in May 2024
Reviewed: 21 May 2024
Fahim
United StatesJust one person in breakfast room who unnecessarily argued with me for my entitlement to have breakfast. He though apologized for his mistake but he had already caused a public humiliation to me. The person was from Egypt I guess. I suggest him to be trained.
Good location
Stayed in April 2024
Reviewed: 19 May 2024
Ca
United Arab EmiratesOver all it was verygood
Stayed in May 2024
Reviewed: 19 May 2024
Essam
Saudi ArabiaOld furniture
Location
Stayed in May 2024
Reviewed: 18 May 2024
Nanie
Saudi ArabiaThe room is clean. The location is a big plus.
Stayed in May 2024
Reviewed: 16 May 2024
Badrul
United KingdomLocation
Stayed in May 2024
Reviewed: 11 May 2024
Muath
BahrainFurniture is old, no enough electrical sockets in the room
Location
Stayed in May 2024
Reviewed: 11 May 2024
Asif
BotswanaDon’t have anything to stay.
Location and staff
Stayed in May 2024
Reviewed: 7 May 2024
Cihan
SwitzerlandThe location of the hotel was perfect for us as a family with 2 kids (8&5yo). In front of the gate exactly opposite the Rawda (green dome) so you could cross the mosque from the inside and u find urself on the other side to go give your salam to our Prophet sas or visit the Rawda charifa. Womens prayer halls are right across the corner as well. Many stores, the mall and Bin Dawood are next door. Also The tour bus to make ziyarat is across the street and would definitely recommend it. The room was spacious and clean. We loved the vibes and style of the facilities and the interior perfume when you get in the Lobby is soo refreshing. The breakfast buffet had a good variety and the staff were very friendly and helpful. The room service was also delicious but the portions were extra large so we recommend ordering one dish for 2. It's largely sufficient.
Stayed in May 2024
Reviewed: 7 May 2024
Nasir
United KingdomI wanted room facing masque
Mosque is close
Stayed in April 2024
Reviewed: 4 May 2024
Ash
United KingdomReally let down by minor things in housekeeping and staff not up to 5 star standard. Vacuum and spare bed were left in corridor for several hours which is lazy and unprofessional. It’s unsightly for customers to walk past each time. Front desk staff were unclear if basic information and gave incorrect/conflicting information eg. Incorrect breakfast times were given, incorrect journey time for taxi to airport etc etc I decided they were unreliable and would say anything to avoid saying they were unsure - which is unprofessional.
Excellent location, breakfast and views, decor is beautiful
Stayed in April 2024
Reviewed: 1 May 2024
Shehu
NigeriaNone
Location
Stayed in April 2024
Reviewed: 29 April 2024
Samir
Saudi ArabiaI prefer the room who has a Haram view or even partial view but I did not find and the hotel staff did not provided to me Also I did not find king bed room
The Hotel is very comfortable and excellent location also the breakfast has varieties of food and very clean and healthy the size of the room was good and very organized I really enjoyed my stay
Stayed in April 2024
Reviewed: 27 April 2024
Md
BangladeshThere is not much to say that we didn't like however pay at the property term make it lot easier.
What is not to like? When you are on 'Pilgrim' journey and you have a nice clean quite hotel, you can't expect more. Our room was 'Executieve Suite Room' which was vey spacious lots of natural lights (if we wanted just move the curtains). Hotel room was clean and cquite even the outside not just the hotel the quality of the guest that matters as well. Location was wonderfull just where we wanted it to be very close to Masjid Al Nawabi and food street and close by all the resturants you wanted even though it has wonderful resturant and cafes with favoulus viwe.
Stayed in April 2024
Reviewed: 9 April 2024
Nadeem
United StatesBreakfast is good. Very convenient location
Stayed in March 2024
Reviewed: 8 April 2024
Ahmad
United Arab EmiratesNothing much- just that it is little too pricey.
Well, It is simply the best property to stay in Madina. I know Dar al Taqwa is closer but that is too dated now. The rooms are nice and clean, toilets spacious enough, facilities, staff services nice and hospitable.
Stayed in February 2024
Reviewed: 8 April 2024
Hamza
IraqThe windows of the rooms wouldn't open. There was no fresh air entering the room. The cuisine can be better. Especially sweets are under hilton standarts.
Overall, it was a good stay. The location is good.
Stayed in April 2024
Reviewed: 2 April 2024
Yousef
Saudi ArabiaEarly check out was so horrible, with no chance for late check out or extension
Location
Stayed in April 2024
Reviewed: 1 April 2024
Uzair
United KingdomRestaurant options were limited
The indoor smell, design and location and in room dining experience was great. The bath tub was down low so very safe for our baby
Stayed in March 2024
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