Ulitsa Pravdy 10, Tsentralny, 191119 Saint Petersburg, Russia
#30 of 407 hotels in Saint Petersburg
Guests' ChoiceBased on 40 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.2
Facilities
9.3
Staff
9.2
Value for money
9.0
Free WiFi
8.3
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Showing 1 – 25
Reviewed: 12 January 2022
Sandra
SerbiaGym could had been more equipped, it's quite small, and running machine was out of service
Great stay in Saint Petersburg, loved the rooms and hotel entry
Stayed in January 2022
Reviewed: 9 January 2022
Ilya
Cyprusprice in the bar )
design and comfort is amazing
Stayed in January 2022
Reviewed: 29 December 2021
D
United KingdomHandles were removed from the windows in the suite, so it was not possible to open the windows for fresh air. 412
Excellent location of hotel for visiting attractions and a large choice of restaurants nearby in the city. Spacious suite with nice bathroom. Great selection of breakfast.
Stayed in December 2021
Reviewed: 20 December 2021
William
United StatesI had some room temperature issues, and had to move rooms ... which was too bad because I really liked my first room, but the 2nd room was also excellent, so no real complaint. The beds are getting close to the point of needing replacing, but perhaps Russians enjoy a harder bed. The staff very willingly delivered a couple of extra pillows when I mentioned something.
During this Covid period, I believe I was the only non-Russian in the entire hotel. As a result, I was well known and my lack of English skills were always thoughtfully accommodated. The dining room / restaurant food was consistently outstanding, and the staff was always very attentive.
Stayed in December 2021
Reviewed: 7 December 2021
Percy
United StatesSome of the staff members were not customer service oriented, and the lack experience to work for this hotel
Stayed in December 2021
Reviewed: 6 December 2021
Amy
United KingdomIt was a shame that the spa was not open. I called and emailed before making my booking, as this was one of the main reasons for choosing this hotel, we were told it would be open when we are staying at the hotel. However, on arrival we were told it was still closed.
The staff were very helpful and the level of service was great for what you would expect from such a hotel. The hotel was quiet and very clean, the decor was beautiful.
Stayed in December 2021
Reviewed: 25 November 2021
Sergey
RussiaBreakfast which is not cheap is served to order, so there is no buffet to choose. It would be nice to know that breakfast is served till 12am, as the staff forgets to tell you and everywhere you can find it is written till 11am, great to get this info before check-out. Very strange to have minibar in the room being locked up in 5 stars hotel that has card details. Prepair to leave a special deposit.
It is a good traditional 5 star hotel.
Stayed in November 2021
Reviewed: 22 October 2021
Jennifer
RussiaIt was a beautiful and very comfortable hotel to stay at. I enjoyed the history while at the same time enjoying modern amenities.
Stayed in October 2021
Reviewed: 20 August 2021
Son
CyprusExcellent location, great staff, rooms very spacious and tasteful. Food is excellent as well.
Terrace restaurant could use some lightning during the night, service kind of slow
Stayed in August 2021
Reviewed: 1 August 2021
Angelica
RussiaFinally, after years of traveling to SP and experiencing the most fashionable hotels in the city , I discovered a jewel I will never hesitate to recommend to my friends. Impeccable facility in all the ways, had unforgettable time and immaculate service. Great location too! Parallel to Dostoevsky street and perpendicular to Rubinstein, what more shall one need? Definitely returning back P.s special thanks to Sergei from the reception, you were so hospitable and friendly and offered an upgrade to compensate taxi’s late arrival to the airport.
Stayed in July 2021
Reviewed: 28 July 2021
Hamdan
Saudi ArabiaWe enjoyed our stay at the hotel, however; there are some issues were annoying. First, when we asked politely for late check out, the lady at the reception was rude! She did not accept to extend the check-out, she said in a rude way there are other gusts will come and we have to leave now, but when we asked to extend our staying to another day she agreed to do it in the same room! However the service was very bad 2- there was a water leak from the shower. 3- Hermitage suite has no view and it looks bigger in the picture than reality. 4- the spa is very small.
We booked 4 suites, they are comfortable, luxurious, and beautiful. Some of the stuff are helpful and nice.
Stayed in July 2021
Reviewed: 24 January 2022
Vladimir
RussiaStaff was very slow and demotivated. Restaurant was rejected to enter at 22:20 due to closing at 23:00, staff didn't offer room service instead and didn't notify about temporary law restrictions for all city restaurants due to COVID. Reception don't know how to buy tickets for Hermitage Museum (sic!). The bartender took 20-30 minutes to boil teapot for tee at lobby bar (there was only 2 tables occupied). Reception told SPA do not required reservation, but when you at SPA it may be unavailable, due to missing reservation. Don't forget your credit card, or you will be rejected (yes it is not included into room price)...
Location is great, near famous Rubinstein street with many restaurants and bars. Room design and usability are perfect. Royal interiors. Doorman opening the doors :).
Stayed in December 2021
Reviewed: 13 December 2021
Anna
RussiaI’m really disappointed!. it is 3 stars hotel . if you have child 6 y,o. tariff will be adult. SPA is closed abd about it only one small notice (( if ypu want to open the window you have to pay 80$!!
Stayed in December 2021
Reviewed: 7 August 2021
Tim
GeorgiaWe booked in order to spend some time at the spa. However, at the very bottom of our booking in small print was a statement that the spa was closed (which we of course did not notice because it is designed for people not to notice it). We tried to cancel our reservation at check-in but were refused by the reception staff. The reception staff were unfriendly and unhelpful in response to this and other requests.
The hotel lobby was nice.
Stayed in May 2021
Reviewed: 14 July 2021
Ahmed
Saudi ArabiaLaundry is very expensive
Stayed in July 2021
Reviewed: 1 July 2021
Uday
ItalyThe staff was not very comfortable with English and overall we’re not cooperative.
The hotel has old world charm and is spacious.
Stayed in June 2021
Reviewed: 26 February 2022
Azamat
KazakhstanThere are no comments available for this review
Stayed in February 2022
Reviewed: 19 February 2022
Nikita
RussiaThere are no comments available for this review
Stayed in January 2022
Reviewed: 5 February 2022
Иван
RussiaThere are no comments available for this review
Stayed in February 2022
Reviewed: 4 February 2022
Alja
SloveniaThere are no comments available for this review
Stayed in January 2022
Reviewed: 20 January 2022
Сергей
RussiaThere are no comments available for this review
Stayed in December 2021
Reviewed: 15 January 2022
Ilja
SwedenThere are no comments available for this review
Stayed in January 2022
Reviewed: 14 January 2022
Nikita
RussiaThere are no comments available for this review
Stayed in January 2022
Reviewed: 11 January 2022
Andrei
RussiaThere are no comments available for this review
Stayed in January 2022
Showing 1 – 25
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