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Reviews of Hotel Terra Balneo&Spa 4 stars

Aleea Meteo 4, 800183 Galaţi, Romania

#15 of 20 hotels in Galaţi

Guests' Choice

Review score

Based on 256 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 23 March 2024

    7.0
    Not worth it and cand find better.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Honestly in my opinion i think this is a 3* hotel not 4 , a lot of things wrong and the breakfast is mediocre to decent.

    I did like that the hotel has a swimming pool and sauna ( have to pay extra) and a salt room .

    Stayed in March 2024

  • Reviewed: 25 February 2024

    7.0
    Probably better in its hay day
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No bar, limited choices for breakfast and the hot food was never hot. The two waitresses were very lovely and accommodating. Sauna was locked and you have to pay 45 ron to gain access. Swimming pool was nice on the first day then we realised that the hotel rents the pool for lessons throughout every day which end at 8pm. Absolutely no use if you want to use it earlier or throughout the day. Booked a massage which ended up a fiasco. 15 minutes waiting for masseuse so had to go to reception where they apologised and then they found a man to massage me for 30 minutes. He definitely needed to lose the skin tag on his thumb as you could feel it all the time, not pleasant, he was obviously not trained in massage as it was just a rub on my back for 30 minutes. If it would have been good we certainly would have taken advantage of the on site service but it was not so we called it a day. The location is way out of town with zero places to go without an Uber, stayed most of the time in the town to return late as it was like a ghost hotel after the internal Clinique’s closed at 7. Such potential and probably very good in its day, now, not for us.

    Room size and very pleasant staff, lovely smell throughout building.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No help with the bags was offered, no ramp for the trolleys . We don't need phone in the bathroom and the shower doesn't have shower curtain to stop the water going on the floor. Also,the bath needs to be finished and the room was really cold.

    The size of the room , the natural light and the cleaner made her job really well. The pool is amazing though the time for access needs a little more increased for residents

    Stayed in February 2024

  • Reviewed: 6 January 2024

    8.0
    internet needs to be improved WI FI was terrible
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    WI FI

    Breakfast super!!!

    Stayed in January 2024

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Probably it is necessary a soft restauration

    Very nice and has a good spa

    Stayed in December 2023

  • Reviewed: 21 November 2023

    8.0
    good value for the money, especially in the summer when the outside pool is accessible
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    great area, nice staff, good facilities

    Breakfast quite poor, beside some cold appetizers, one could only get on demand just fried eggs or omelette. Although the room was quite big, the pieces of furniture were too close one to another making it difficult to move inside the room.

    Stayed in November 2023

  • Reviewed: 26 July 2023

    7.0
    Nic clean and friendly stay
    • Leisure trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Not easy to find

    Proximity to where I was going

    Stayed in July 2023

  • Reviewed: 13 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Not easy to find the hotel because it is located in the same building with a Clinique and there is no sign indicating that your hotel is there.

    Stayed in May 2023

  • Reviewed: 14 April 2023

    7.0
    We decided to choose this hotel for a one night stay on the road in a long journey. We hoped as we take a highly rated h
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel has a different name in reality then on booking. We were checked-in in a room with no electricity and had to move to a different room. The breakfast was poor.

    A big soft cozy bed and a quite area let us sleep very comfortably.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pillows

    Breakfast

    Stayed in April 2023

  • Reviewed: 9 March 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    poorly maintained bathroom, water spilling continuously in the wc, strange smell in the room, poor image on TV, poorly maintained swimming pool area, location far away from the center of Galati

    Good breakfast

    Stayed in March 2023

  • Reviewed: 6 February 2023

    9.0
    good hotel, helpfull stuff, enough parking.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    hospitality of stuff

    Stayed in February 2023

  • Reviewed: 21 November 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Clean and quiet.

    Stayed in October 2022

  • Reviewed: 23 October 2022

    9.0
    Lovely place to get relaxed
    • Business trip
    • Couple
    • Deluxe Double Room with Spa Package
    • Stayed 1 night
    • Submitted via mobile

    It is a little out of city center,so plan this just to get some relax time. Restaurant is only opened for breakfast and it was a wait for food delivery as not that many services/ restaurants available in the area. No public transport available,but it is easy to get to the mall with a short taxi drive or a long walk.

    This is a very nice hotel and they have great staff. Main purpose of business is wellbeing and recovery and they have massage, oxygen therapy, salt room (salt therapy) and pool. We managed to get in time to get a massage and enjoy in the evening the pool. As we only had 1 night it would have been nice if the pool hours were a little more flexible for hotel guest, with having maybe some hours in the morning like 6-8 am before the therapy session would start. At this time the restaurant is only open for breakfast. The food selection was really good and we would love to see this will open and offer full service again (closed during covid the lunch/dinner service). We would recommend to go to city center or the mall to have dinner/ lunch and this is a good excuse to explore the city as well :) Staff was amazing and assisted with booking the massage before our arrival.

    Stayed in October 2022

  • Reviewed: 21 October 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress needs urgently changed with the a new one…it was with the bumps.. For two nights it was very hard to sleep, because of the bumps in the mattress..

    Nice place and the pool looks great. Breakfast and the staff 5 🌟👍

    Stayed in September 2022

  • Reviewed: 27 September 2022

    9.0
    Superb
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Location Some rooms can be pretty damage

    Pool Staff were very friendly and helpful

    Stayed in September 2022

  • Reviewed: 18 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is easy to find and access off main roads in Galati. Parking available free of charge. Modest reception but very friendly and helpful staff. Rooms large, clean but simple.

    Stayed in August 2022

  • Reviewed: 27 August 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    The staff was very friendly and helpful. Great swimming pool outside, where you can relax on a warm summer day! Good breakfast services!

    Stayed in August 2022

  • Reviewed: 31 July 2022

    8.0
    Overall, a good stay, with friendly staff, just a few more things could be improved.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    -some parts of the location need renovation, or the place will lose its value in the near future -the breakfast could have a bigger variety of food -the massage and at least some of the medical facilities should be available over the weekend as well, if you want to attract more tourists at the hotel! Nothing available on Sundays, except the pool.

    -very clean&nice room -having a pretty good breakfast, great pool and sauna included in the price -friendly and helpful staff

    Stayed in July 2022

  • Reviewed: 13 July 2022

    8.0
    Accordly
    • Business trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from electrical panel in room, uncomfortable pillows. Big noise from vent in bathroom.

    Spa & swimming pool.

    Stayed in July 2022

  • Reviewed: 7 July 2022

    7.0
    Good
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    house keeping

    Stayed in July 2022

  • Reviewed: 7 July 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    house keeping

    Stayed in July 2022

  • Reviewed: 29 June 2022

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great Breakfest

    Stayed in June 2022

  • Reviewed: 27 June 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was outdated (just an example: internet cable instead of wifi) and with no fresh air (the window hadn't a mosquito net - and there were lots of mosquitos in the area)

    The outdoors pool and the kindness of the staff

    Stayed in June 2022

Showing 1 – 25

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