Barbu Vacarescu 164 A, Sector 2, 020285 Bucharest, Romania
#114 of 231 hotels in Bucharest
Guests' ChoiceBased on 1040 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.5
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 11 June 2024
Leila
NorwayPoor customer service. You weren't greeted with a smile, those at the reception didn't say hello when you walked past. Cleaning of the room was not completed, new toilet paper was not put in place. I had to ask for more toilet paper. Empty shampoo and soap bottles were not thrown away. Minibar did not keep drinks cold. The remote control for the AC had dead batteries. I asked for the beed linen to be changed, it was not done.
At first impression, I would rate this as a top class hotel, but changed after a little more time at the hotel. The breakfast was excellent, luxurious, delicious and good. The room was nice, the bed was comfortable.
Stayed in June 2024
Reviewed: 4 June 2024
Alin
RomaniaI didn't like the shower at all. Sometimes, designer products are not very practical. Also, some facilities are rather annoying than useful - such as the smart room thing.
Rooms were cozy, hotel has a lot of great facilities, very close to a shopping mall and overall, a good experience.
Stayed in June 2024
Reviewed: 2 June 2024
Nigel
United KingdomNo shops nearby, if you miss breakfast as we did on first day then you are going hungry
Really smart room , good size and standard
Stayed in June 2024
Reviewed: 1 June 2024
Eleni
United KingdomWasn’t told about anything to do near by, only found things on last day You had to ask for information nothing was given away at check in
Clean good location
Stayed in June 2024
Reviewed: 7 May 2024
Ilias
GreeceIt was supposed to not get changed for a 2 hour stay when I arrived. Receptionist told me I will not be charged, till I get my stuff to the room. At check out another receptionist charged me for 100 lei for 2 days, without having a car in their parking garage. It was supposed to cancel the charge. Till today, 15 days after they are still not answering to my emails and phone calls. Too bad for this hotel, not answering and not returning the money.
Nice rooms and clean.
Stayed in April 2024
Reviewed: 23 April 2024
Michel
BelgiumThe older room I had needed some sanitary renovation.
Very good breakfast, World Class Gym included in the room rate (my case)
Stayed in April 2024
Reviewed: 19 April 2024
Mohamed
QatarNothing
The hotel is huge , good facility , well maintained , staff at reception are great and helpful , 8 min walk to shopping mall
Stayed in April 2024
Reviewed: 10 April 2024
Emer
IrelandThe receptionist was not very friendly, but all the other staff were friendly and helpful. Also, I should have been asked for my booking reference number rather than my name. Using my name, I was given the impression that only one room was booked. There were 2 rooms under the booking reference, one room for myself and the other for my friend.
Comfortable room, nice to have access to the pool, excellent breakfast and good restaurant also
Stayed in April 2024
Reviewed: 4 April 2024
Tran
United Kingdoma bit expensive
Stayed in March 2024
Reviewed: 3 April 2024
Mihail
Romaniaon screen display of the tv showed another lady's name which created some discussion between me and the lady who stayed in the hotel ( i was not the guest )
good experience
Stayed in March 2024
Reviewed: 30 March 2024
Laurentiu
RomaniaRooms need to be upgraded, the furniture is nice but somehow old. Somtetime some noise can be hear from the outside ventilator
Diversity, a lot of variants
Stayed in March 2024
Reviewed: 25 March 2024
Dieter
Belgiumoverpriced new rooms ... small room ... it looked like a hidden gem in green area in the middle of the city but I did not see to much green like on the pictures ...
design rooms - friendly staff - breakfast
Stayed in March 2024
Reviewed: 20 March 2024
Barascu
Romaniaa strange smell in the bathroom + the fact that u hear from room when other rooms flushes the toilets
location close to metro station and shops around. room is spacious and with a balcony
Stayed in March 2024
Reviewed: 19 March 2024
Sorana
RomaniaThe room was good for the money I paid. Maybe just the some small details good be improved. Like the damaged bathroom door.
The location, 2 out of 3 people working at the hotel reception.
Stayed in March 2024
Reviewed: 15 March 2024
Michał
Poland- The water is given only on day one of your stay, regardless of how long you stay - in my room the bathroom was so small and there was no place to hang towels
- nice cozy rooms - sauna and the pool - good food ( both breakfast and a'la carte dinner) - friendly stuff
Stayed in March 2024
Reviewed: 15 March 2024
Ioanamar
RomaniaThe room could have been cleaner. No hooks or any place to leave your coat in the hallway, or any other place besides the small wardrobe near the bed. This seemed very strange. The bathroom smelled of sewage and did not have a window or a working vent system. The room was booked for two people, but there was only one bathrobe, one pair of slippers and so on. 24h room service is advertised on their site. However, the phone in the room was not functional. When I went to the reception they told me the kitchen is closed anyway so no room service is available and offered to send someone the next morning to fix the phone. A stocked mini bar would have been nice.
The room itself is nice, I liked the industrial look of it. The location is great, as well as the restaurants available on the hotel premises.
Stayed in February 2024
Reviewed: 13 March 2024
Juan
United KingdomGreat facilities and staff! They gave me a free upgrade for my last night.
Stayed in March 2024
Reviewed: 9 March 2024
Apgk
United KingdomClean modern spacious room
Stayed in March 2024
Reviewed: 6 March 2024
Nardine
TunisiaI have an allergy to dust so I had to take my allergy medication during my stay (I could actually see the dust filling up on the furniture). Another thing was: they never replaced to water bottle, which was a first! Oh and at some point, I entered my room and there was a small spoon in the bathroom? Hahaha that was funny because I didn't left it there since I didn't actually use any small spoon, means it was done during the cleaning.
The hotel was walkable distance from the office I was going to. The room is also quite big, liked the lightning in it. :) breakfast was on top and the restaurant was also great!
Stayed in March 2024
Reviewed: 3 March 2024
Michel
BelgiumGardel lake view
Stayed in March 2024
Reviewed: 19 February 2024
Ellen
Netherlandsgym and pool facilities were closed during my stay
rituals in bathroom - good wifi connection, friendly staff members, nice coffee at breakfast
Stayed in February 2024
Reviewed: 13 February 2024
Vlad
NetherlandsUnintuitive layout , expensive
Architecture
Stayed in February 2024
Reviewed: 28 January 2024
Ahmed
GermanyI was disappointed that the swimming pool and sauna were closed without prior notice
Room was big enough, nicely decorated and warm
Stayed in January 2024
Reviewed: 27 January 2024
Cornel
RomaniaThe room that I stayed in did not have any sound proofing. There was a party in the same day when I was staying and they had music. You can hear the sounds from the basement up to the room.
The location was good. You have the Promenada mall near you, 10 minute walk. The interior of the Hotel is ok The room was clean The staff was friendly and nice. You can park your car in their parking lot for the day at an extra cost of 50 lei per day.
Stayed in January 2024
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