N/A

Staff, food, amenities.

Stayed in June 2024

Limited parking space

The room, the staff, especially Asela from Sri Lanka, the breakfast

Stayed in June 2024

A very good hotel, located in the heart of the city, in close proximity to tourist and business sights. Very good services, large rooms with all the necessary facilities and a balcony, impeccable cleanliness, excellent breakfast and very kind and professional staff.

Stayed in May 2024

There was a bad smell coming from the bathroom, not sure if just ours or all rooms have the issue; nothing huge but would be good to fix.

Location is great, right in city center and steps away from the Danube; we liked that we could bring our dog along (there’s a tax/night) and the staff was really nice and welcoming, more than with other hotels we experienced before in the city. The rooms are modern and comfy and breakfast was also really good.

Stayed in May 2024

Clean, modern, good breakfast, free parking, friendly and helpful staff.

Stayed in April 2024

For a 4 star hotel and having the Mercure standard, it's really a pity they serve that kind of breakfast. It was not the first time I've been hugely disappointed, it's not so hard to put together few quality ingredients, not reinventing the wheel with salads that nobody eats for breakfast. Instead, making sure you have some decent (not cold) scramble/ fried eggs, some decent (not also cold) sausages and ham, maybe more options for bread and a good butter not the cheapest in the market would totally help a lot. Otherwise, the 80 eur per double room are paid just for the position and the bed quality.

The hotel has an exceptional location, right in the middle of the city. They have great beds and the face lift of the hotel was a good one. Also, the service is good, personnel is kind and does whatever is available to serve the requests of the clients.

Stayed in March 2024

Some of the room could use some more attention / renovating

Nice design, comfortable beds and friendly staff

Stayed in February 2024

Very helpful and professional staff! The food is absolutely wonderful and delicious. Feels like it’s 5 star hotel!

Stayed in January 2024

nothing

centrally located refurbished rooms very good breakfast friendly staff very good value for money free parking

Stayed in December 2023

When we arrived there was no place to park due to some conference at the hotel and due to a festival nearby. Poor breakfast, taking into account that it is one of the most expensive hotels in Galati, we expected more.

Very good location, in the city centre. Room was bigger than in other hotels, quite clean, furniture in good condition. Good coffee in the morning.

Stayed in October 2023

The parking lot they reserved for us was too mall for a medium size car.

Good location. Nice room. Good breakfast. Very Nice staff. They even tried to reserve a parking lot since we asked for it. However see below …

Stayed in September 2023

everything was perfect. the staff is professional, the management is at a high level, and the compliment in the form of dessert won me over) I try to choose a hotel of this chain, because I always know that pleasant experiences await me

Stayed in August 2023

Limited parking. A/C unit installed wrongly - blowing to the bed, however except couple weeks in the summer this isn't an issue.

Nicely renovated and well maintained hotel. Spacious and clean rooms. Comfortable orthopedic matras and nice pillows. Excellent coffee

Stayed in August 2023

The breakfast was delicious, lots of different foods.

Stayed in August 2023

The room was big, very clean, had everything you needed. Bed was extremely comfortable. Breakfast was really good with plenty of variety.

Stayed in August 2023

Great hotel, with fine breakfast and nice stuff.

Stayed in July 2023

Cramped shower stall.

Help of staff in all matters.

Stayed in July 2023

Very small and cramped car park. Elevator needs attention.

Very good breakfast, quiet room, good bed and linens. Excellent and attentive staff.

Stayed in July 2023

Some cold food in breakfast.

The woman in the reception was very helpful and informative. However, Srilankan receiptoinist could not provide much information.

Stayed in July 2023

very soft bed

Perfect and nice hotel with very kind staff. highly recommended

Stayed in July 2023

AC unit was not cooling as good as I hoped , it can be maybe because of extremely high temperatures outside. Overnight it was cooler.

Clean, spacious room, clean bathroom with excellent water pressure And of course the welcome cake was tasty too

Stayed in July 2023

Super friendly staff, the room is big, moder, with a comfortable bed. Got a room facing the park and the Danube which was nice. The breakfast was very good with a lot of options.

Stayed in July 2023

Beautifully renovated rooms, cleanliness, comfortable bed, welcome sweets, friendly staff, good breakfast.

The rooms are renovated but the bathroom is the old one, as it remained from Hotel Galati. The faucets were replaced, but the one from the shower was flowing through the hose and the support bar from the shower was not properly fixed, which I did not find at the Mercure in Vienna... for example. Insufficient parking space, I parked on the street.

Stayed in June 2023

Nothing

Pet friendly, good location, free parking

Stayed in June 2023