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Reviews of Hotel Excelsior Mamaia Nord 3 stars

Strada D14 Nr. 6, 905701 Mamaia Nord, Romania

#8 of 21 hotels in Mamaia Nord

Guests' Choice

Review score

Based on 288 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 24 September 2024

    9.0
    Nice view from the balcony
    • Business trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night

    Breakfast was not something really special, very basic, bread, bacon, egg, cheese, ham, yogurt. Overall I expected a bit more for this price. However, it is Black Sea coast line and season price tag, I understand that hotels just try to make most of it.

    Hotel is in front of the sea, I was lucky to get a room with a balcony facing the sea coast, my friends got the room on a side with a partial sea view. Room is clean, quiet and spacious, looks quite modern.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    10
    To summarize, quality and professionalism are the words that describe this hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Will be great to add some vanity kits in the bathrooms. The women’s stuff:)

    We had a room with sea view, was clean and nice. We stayed 2 nights, every day the staff cleaned our room and changed the towels. The mini bar contained more than you can want and can expect from an hotel with 3 stars. To summarize, quality and professionalism are the words that describe this hotel.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The balcony was too small in my room, the breakfast could be better

    The location, the room

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning could be done better

    Location is good

    Stayed in August 2024

  • Reviewed: 22 July 2024

    8.0
    Ok, but will not return
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t enjoyed the way the staff was talking around with the people, it seems ti be rude. It seems like Romanian turism still needs to learn how to treat people. The guest is there to have a good time, not to have conflicts with the mangers. The good part is that the receptionists knew how to behave and talk with the guests, they were always nice kind. I asked if they have any gluten free options but they replied hardly with no, although they had some choices. Not to mention that they don’t bother to add the allergens listed… its’s not ok, we are in 2024! We want to be like other countries but the reality is that there is a lot until we will arrive even closer to the services that other places provide. The sheets were dirty and second day of our stay we were left without water for two hours. What I didn’t liked at all was that we have received only one key for the room and they said that they have a policy about this not to give 2 keys… I have never heard of such stupid rule. For us was kinda ok, but we had friends with us with kids for which was hard to manage with only one key.

    I liked that is was very close to the sea. Enough options for the breakfast . The bed was comfortable and there were many choices with fair prices in the little fridge.

    Stayed in June 2024

  • Reviewed: 21 July 2024

    8.0
    Position and tks to room steward - clenes of my room
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Partially my balcony view - and some reception staff— need more knowledge and let’s say customer service experience-

    Very clean

    Stayed in July 2024

  • Reviewed: 7 July 2024

    9.0
    A good option in Mamaia
    • Leisure trip
    • Group
    • Triple Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast selection is rather poor and the eating area small. Also, there are a lot of stairs to enter the hotel and the ramp is too steep.

    Clean and spacious rooms, close to the beach, had a nice stay! Got a triple room for the price of a double.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    10
    Great value for the price. We will come back for sure!
    • Leisure trip
    • Couple
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    In the morning there were some loud noises and a lot of slammed doors

    I really liked the fact that the property was recently renovated with a really nice design. The room was very spacious and with big windows and because of that the light was great.Also, room was very clean and tidy. We really enjoyed the breakfast which was not very fancy, but with enough options. The position of the hotel is really great, close to beach(like around 100m).

    Stayed in June 2024

  • Reviewed: 18 February 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about.

    Very close to the beach and the view from my balcony was great.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Great view
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Great view and a very comfy room

    Stayed in January 2024

  • Reviewed: 1 December 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I was fraudulently charged for a candy removed from the room fridge that wasn't removed during checkout. When discussed with front desk staff, they just shrugged their shoulders and charged without reconfirming the contents. Not a huge cost, but disappointing.

    Excellent view and location.

    Stayed in November 2023

  • Reviewed: 11 November 2023

    9.0
    great value
    • Leisure trip
    • Family with young children
    • Suite with Sea View
    • Stayed 1 night
    • Submitted via mobile

    great location, great conditions

    Stayed in October 2023

  • Reviewed: 7 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Everything was great. Very hospitable staff, good breakfast. The room was spacious, with a balcony with sea view.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The location

    Stayed in October 2023

  • Reviewed: 28 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very good nice welcoming.everything was really good.receptionist girl is very good and friendly

    Stayed in September 2023

  • Reviewed: 23 September 2023

    9.0
    Just great
    • Business trip
    • Family with young children
    • Triple Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The coffee

    Spacious rooms near to the beach Parking available nearby Cleaning everyday with changing towels and beds at every three days Nice and helpful stuff.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    Exceptional
    • Couple
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Monica from reception is amazing

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    First the price per night for a 3 star hotel (ex-4star aparently) is extremely high for what you receive The mattresses not so comfy but that is subjective. The breakfast can be way better for the money per night payed. Mosquito nets missing from the balcony door. Without the AC even if outside was chilly inside it was very hot and the mattress protection during the night kept you even warmer. Not sure how the building was made...

    Gteat staff, the hotel was cleaned daily. Decent breakfast Sea side room that was actually sea side. Perfect for sunrise. In a 5 days stay we had our room cleaned twice and towels changed twice as well. Big like for that.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    I really liked the cleanness and the breakfast.

    Stayed in August 2023

  • Reviewed: 23 June 2023

    8.0
    It was fine. A short distance to the beach.
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 5 nights

    The bed was a little too firm.

    N/A

    Stayed in April 2023

  • Reviewed: 23 May 2023

    8.0
    I would recomand
    • Business trip
    • Couple
    • Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food we had for dinner. Fish wasn't cooked correctly.

    The location, right next to the beach. You can lay down in bed and see the beach and sea.

    Stayed in May 2023

  • Reviewed: 25 April 2023

    10
    Sea view room 505
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    See view and parking excellent

    Stayed in April 2023

  • Reviewed: 24 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The view

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Noisiness from adjacent rooms

    Hotel staff were brilliant. The room was very clean and tidy. Breakfast was ok felt that the hit foods could have been a little hotter. Only downside of this place is that the walls are pretty thin and you could here everything that the next door occupants were doing say no more.Bit of soundproofing wouldn't go amiss.

    Stayed in April 2023

Showing 1 – 25

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