Our room was changed last minute due to some heating issues and we were upgraded to their Junior Suite. We were slightly bothered that we lost the balcony facility of the room that we booked, but still very pleased with our stay. Also, the road up to the hotel is not paved properly. The last 100 meters were done, but up until that point it was really really rough on the car.This was very important to us since we drove a sports car there, and in the end we did clear it with no major damage to the car. We would’ve liked to know this info beforehand, since from the pics surrounding the property it looks like the road is really good.

They had a very cute dog and a gorgeous view. The bed was very comfortable as well.

Stayed in November 2024

Far from town center. Bears around the facility. Small bathtube.

Big clean room.. some fun facilities around hotel (table tennis, billiard, kids playing room, fitmaster)

Stayed in August 2024

So happy with our stay at this hotel! The staff was so friendly and kind, and the view from the hotel is gorgeous! The breakfast was tasty and my toddler loved the playroom.

Stayed in August 2024

The road until arrive to hotel ,disaster

The view,excellent

Stayed in August 2024

The room needed some attention in regards to a couple of details. Also, only some rooms had AC, so we were lucky it wasn't too hot because ours didn't. The only other thing we would adjust would be the live music at the restaurant - although it was very nice, it was also quite loud and went on until around 11 pm. If the soundproofing could be improved, then this would not be an issue, but as it was, our kids did have a little trouble going to sleep.

We appreciated the way the staff handled our kids' food allergies. They bought vegan milk especially for them, adapted certain dishes on the menu to fit their diet, and were very careful not to serve them anything they weren't allowed to eat. The room was big & clean, as were the premises. We really enjoyed the backyard and the available facilities. The breakfast buffet was generous and fresh. The restaurant's menu was also varied enough, the portions were adequate, and the prices fair.

Stayed in August 2024

Lipsa aer conditionat

Locatia

Stayed in July 2024

the door couldn’t be locked and nobody informed us

very nice and clean the location is graet

Stayed in May 2024

The deluxe room had a very small balcony, big enough for 1 person only (one small table and 1 chair).

Stayed in April 2024

The furniture is nice but old and need some restoration. It would be great keeping the same furniture but refreshing it. The breakfast coud be better and guys there sometimes forget that are children having breakfast too and don’t mind the language. Hopefully the kids didn’t pay attention.

Staff and location.

Stayed in February 2024

Everything was ok except for the access road

Stayed in January 2024

WiFi doesn't work

Amazing view,big and clean room

Stayed in January 2024

The bathroom floor wasn't clean. But it got fixed about 10 minutes after the complaint

The location is amazing and if you get a room with a view towards the mountain, you won't wanna leave

Stayed in January 2024

The last bit of the road up to it is very dark and more of a rutted track than a real road. I was glad my hire car was an SUV with good ground clearance.

Big rooms . Very clean and fresh . Restaurant and bar were excellent with tasty food and good portions. The breakfast had everything I wanted with hot and cold options and lots of coffee. It's a family place and they take care of you. For the stay, dinner, and drinks at the bar it was very inexpensive by comparison with equivalents in central Europe or the UK . Great !

Stayed in November 2023

The staff was very helpful and super nice. The hotel is great for children. The restaurant is very good.

Stayed in September 2023

Everything was absolutely perfect, as we pulled out the car we were welcomed by a mesmerising view, such a lovely place in nature. The hotel has a good balance between their facilities, keeps grown-ups relaxed while the children stay entertained . We could spend a whole day on the property without having to go outside for food, drinks or entertainment as they have it all. Watch out for bears, better keep your distance if you spot them, they won’t come close if they are not engaged.

Stayed in August 2023

The outside playground for children was still under construction, with only a few activities available. Hopefully it will provide more options and better facilities after being renovated.

Friendly staff, good location if you want to stay closer to nature but not too far from the city, good food (including breakfast) and some facilities for children (indoor play room and outside playground, although kind of limited).

Stayed in June 2023

Parts of the road going to the hotel

Beautiful views, Nice location and very clean

Stayed in August 2023

Nothing

Everything was above our expactations: the location, the view, the food! We totally recomend it!

Stayed in July 2023

N/a

Location , staff and the views .

Stayed in July 2023

They should invest in the furniture of the rooms and breakfast area, it can be seen that the time passed without any improvement.

The location, into the woods and the fact that is a quiet Hotel. The staff was nice, willing to help. The breakfast was good, the only problem is for the vegetarians, but I think they can find a way

Stayed in July 2023

Nothing

Very good food and very nice and polite staff, we were impressed by their hospitality, kindness and their care for the dogs that protect the property. We had a great time here and we extended the stay, we will come back for sure. Thank you for a great holiday Hotel Cumpatu!

Stayed in July 2023

The bed was depressed. My back hurt when I woke up. It is impossible to reach the hotel without your own vehicle or taxi.

The silence is enthusiastic. It was close to Peles Castle and Cable Car. It was clean.

Stayed in July 2023

-

The view it’s great,very clean,the staff is super friendly,we liked the dogs😁

Stayed in July 2023

The mattress was too used and unfortunately we slept poorly because of it. Would definitely recommend to change the mattress - this is actually a deal-breaker for us so even if we would love to come back at this hotel,we won't be doing it if the mattress isn't upgraded.

The location is very nice, basically the hotel is in the woods and we loved the amazing mountain view and the quiet days spent here. Warm and clean room,with very friendly staff. Also the breakfast was nice. We rented an ATV and the experience was very nice.

Stayed in May 2023