There was an odd experience on the last day - we requested a late checkout the day before to use the SPA for a few more hours. It was a surprise to come to the room afterwards and find out that our access cards were disabled. The reception staff first explained it as something along the lines of "We saw you still had a balance on the room and we were afraid you would leave without paying", which felt disrespectful. Later, when I went to ask for an explanation, I was told by a different member of staff that "All cards get disabled at midday regardless of a late checkout time" which, put in the context of the first explanation, sounded like a made-up excuse to cover-up for their colleague.

All the hotel facilities were clean and of high quality - a large SPA, tasty breakfast, large rooms, a modern restaurant, and a fancy lobby. The breakfast is varied, offering cold and hot snacks, fruits, and coffee from coffee machines, with the option to pay extra for even higher-quality coffee or food. Except for an odd interaction on the check-out day, the hotel staff has been AMAZING - friendly, helpful and respectful, always available around the hotel. In conclusion, the experience was great for us, I would return for a relaxing weekend and would recommend it to other people.

Stayed in July 2024

Nothing. Met all expectations.

Great location! Very nice room (upgraded with balcony).

Stayed in June 2024

No Air conditioning, all facilities shared with sport hotel next door so long walk to spa etc. - would stay there next time ..... and its cheaper ! but still no AC.

Stayed in June 2024

Rather long ways from Bradul hotel rooms to the restaurant and to the pool & spa areas.

Excellent service, friendly and helpful staff, especially at Altitude Restaurant. Very good location close to the ski slope.

Stayed in February 2024

We arrived and the person sitting on the reception wouldn't even say hello or help us anyhow. The next day, when we asked for the way to the breakfast, they just pointed some way, which was the wrong one.

Great property, good facilities and nice breakfast.

Stayed in February 2024

No shuttle to the other slope Long walk from the room to restaurant Long corridor had a funny smell

Lovely room, comfy bed and pillow Excellent pool and spa facilities Friendly staff Amazing breakfast Great ski hire room Big clean kids room

Stayed in February 2024

Both the spa and the restaurant were in the main building within Ana Hotel Sports.

Spacious and nice room

Stayed in December 2023

Crowd at the spa zone, but it’s manageble.

It’s clean and comfy. Bed it’s exceptional. Great views around.

Stayed in December 2023

Our family had a fantastic two-night stay at Ana Hotels Bradul. The pool and saunas were a hit with everyone, offering a relaxing experience. The breakfast was impressive, and we loved the variety. The balcony view was stunning, adding an extra charm to our stay. It is a great spot for families seeking relaxation. Thank you!

Stayed in December 2023

The long trek you have to do to reach the spa, which is via the restaurant, a more discreet route would be nice.

Excellent stay, hotel with a nice character. All the personnel were great and very welcoming, which speaks for the good management and is such a great thing to see in terms of service in Romania. Great breakfast and the spa is top class. I would stay again.

Stayed in October 2023

- breakfast was underwhelming - room had no view - the room was a bit overpriced

- location - spa area - staff

Stayed in October 2023

-

All

Stayed in October 2023

Vey good breakfast, lot of options.

Stayed in July 2023

excellent restaurant with super,friendly staff

Stayed in September 2023

Spa area

Stayed in August 2023

With the exception of king bed being two twin beds together everything was perfect

Everything was perfect with exception of the king bed it’s not really a king bed. I have two mattresses that makes her uncomfortable in the middle.

Stayed in August 2023

Quite many stairs to achieve the restaurant and SPA area.

Amazing place!

Stayed in August 2023

Got an overpriced, average couples massage at the spa

The spa was great. The breakfast was also very varied and delicious. I particularly liked the attention to details and the rustic decor

Stayed in August 2023

Nothing to comment on.

The staff went above and beyond to make us feel welcomed. The property was impeccable, clean and with a fresh smell all across. The positioning of the hotel is just perfect, surrounded by nature, independent from the restaurants or busy areas, which meant that it was very quiet and relaxing in the room, balcony or sitting areas. The view from the balcony was something else, and the treatment we did in the spa was amazing! I’ve had the body relaxing massage and I must say this was the best I ever experienced. Any positive review to this place is an understatement, these guys are well ahead into premium customer experience.

Stayed in August 2023

The roim wasn't clean, there was a lot if dust

The staff

Stayed in July 2023

We felt unwelcome and uncomfortable from the first moment we walked in. As the staff did not bother much about us and made us to cross the entire building as they could not find our reservation. When we arrived to the main reception they told us they found our reservation so we can go back. However, next morning Mister Florin was outstanding and made us feeling so welcome, he is a really asset for the company.

I was so pleasantly impressed about Mister Florin’s attitude when we were in the restaurant for breakfast. He was so kind, polite and professional.He did changed our impression about the place. The hotel is nice and clean with beautiful rooms and views.

Stayed in April 2023

First the road to find to get to the hotel entrance is unmarked hence difficult to find. The location of the entrance and almost no parking near the entrance is challenging to find nearby spots.

Location, breakfast and restaurant were excellent

Stayed in April 2023

Curatenia n-a fost excelenta, miros neplacut in baie

Spa-ul este de vis Restaurantul este de vis Locatia este de vis Am primit free upgrade la camera

Stayed in April 2023

The light in the room was very dim

The service, the consideration of requests, the spa staff (massage)

Stayed in March 2023