Breakfast can be better

Stayed in October 2024

The host were very welcoming and helpfull, the room was very clean. The pool was great and relaxing. Overall a very pleasant stay. Would recomend!

Stayed in July 2024

loud music playing well into the night at the nearby resort, right across from our window. also, we arrived quite late, although within the check in time. the receptionist was already gone and the person checking us in did not speak any foreign languages, we had a bit of a problem getting the information from him.

the room was very nice, the breakfast as well. The hotel itself is located near many interest points. a big private parking available as well.

Stayed in May 2024

I would like to have a miniimum cleaness in the room every day.

The pool was amazing. I like this location for the: pool, "ciubar" and mountain view.

Stayed in September 2023

All was perfect.

The place is fantastic, the staff very polite and friendly. The whole experience fantastic. I definitely recommend the place and we will visit it again.

Stayed in July 2023

This is more a personal preference, but we had some issues with the breakfast. It's not a continental breakfast, there is a menu and you have to choose one of a few variants. It's comfortable this way, you are served, but you also have to wait for it. Breakfast starts at 8:30, which was a little late for us, but the staff was very nice, and they opened up the breakfast hall and started serving the food earlier per our request. The only real disappointment was regarding the parking. The parking spaces are not marked, you have to park where you can find space in the yard. And someone blocked our car, on the day of the check out, we were late 30 minutes because of this. The hotel staff didn't had the plate numbers, and phone numbers of all the parked cars in the yard, so they found the driver quite slowly.

The staff was exceptionally helpful and welcoming. During our stay we mistakenly left our tablet in the room, and they mailed it to us when we asked for it. The room (one of the two we booked) was in the renovated wing of the hotel, it was very beautifully done. Very practical, big wardrobe for clothes. Very nice lighting situation, with alternative switches, sockets on both nightstands, reading lights and so on. The room was well equipped, AC, mini fridge, hairdryer. Also there was a desk/writing space in the room and also a couch like a seating area, very nice the hole ambiance of the room. And a huge terrace/balcony from our room, with mountain views from there.

Stayed in May 2023

Wi-Fi was bit poor

Nice location, safe parking nice staff

Stayed in June 2023

Nice hotel close to the centre. Friendly staff, good breakfast. Rooms are very modern and clean. Closed parking available. We stayed here for one night during our trip from Germany to Bulgaria. Nice experience.

Stayed in June 2023

The weary looks...in old buildings and in most of the people. The spark in their eyes, barely flickers ... In a great deal of them ...

The stuff, friendly and helpful and very professional! Everybody is friendly!people greats you in the street, in the bus, everywhere! We had a very clean and bright room,with terrasse and mountain view. The surprise was a spacial bath we took in a ...kind of barrel called "ciubăr". The pool is always welcomed, but if your heart is ok with heat and sulphur, DON'T MISS IT!! We took the bath after 21:00 hours! For easy traveling,ask the reception for a taxi driver. Get phone number and ask him for trips and tips around.

Stayed in April 2023

location room

Stayed in October 2022

The hotel provides both standard and superior rooms. We choose a standard one but when we arrived we were given the option to switch to a superior one since it was available. We also received a discount for the new price and we were happy with it.

Stayed in October 2022

A bit expensive the lunch.

The ciubar was wonderfull, hot water in the rain, amazing experience.

Stayed in September 2022

The receptionist was very helpful And loved the papanasi at dinner!

Stayed in April 2022

The pool wasn't in operation yet

The staff was very friendly although the evening staff didn't speak hardly any English. The breakfast was good and the morning staff spoke English and they were very friendly.

Stayed in May 2022

Poor choice of wines. Some items that were on the menu were not available. Entrance door was locked at night and we had to wait for someone to open. A lock operated with the room card could solve this problem

Breakfast was good. Location is very good, with a great panoramic view towards the Domogled National Park. Clean, modern rooms. Staff was very accommodating and friendly.

Stayed in April 2022

The cover on the bed was a bit thin, and we were only given one small pillow per person. There were no towels provided for bathing, and a sign said we could not bring the towels from our room. How exactly were we supposed to use the hot tubs and pools without towels?

The hotel is nicely renovated and clean. The staff, especially the overnight carer was great, and even helped us with our bags, as there is no elevator. The parking lot is spacious and gated. The breakfast was good, it had quite a few options to choose from, including low carb and vegetarian options. The hot tubs looked great, but unfortunately we could not enjoy them as the water was way too hot in the morning and we had no towels.

Stayed in September 2024

the price for the rooms were overpriced and the conditions of them were really poor, they were dirty and nobody came to change our towels or to take the rubbish out. the Wi-Fi in the rooms were not working and in one day we didn’t had hot water. the breakfast was poor and not much choice. we will never come back to this hotel.

we liked that the reception team was nice to us and they upgraded us to a new room which it was better then the standard one.

Stayed in September 2022

SPA part not in use yet but in booking offer. not easy to find place to eat after 20.00 noisy area

easy access. beautiful views friendly staff

Stayed in May 2022

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Stayed in October 2024

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Stayed in August 2024

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Stayed in July 2024

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Stayed in June 2024

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in September 2023