“Great staff and excellent facilities. The front desk team helped us with everything from organising tours to arranging transport for us. The hotel is very clean and rooms have great amenities.”
“this resort is a true paradise. the palapa room with the oceanview was perfect, literally a few steps from the great beach.
but the best thing was the staff. they were so hospitable and welcoming and effective attending to our every request quickly.”
“In general the staff were excellent, going above and beyond with a few exceptions. Three pools to choose from, our the gorgeous sea. Room was large and well appointed and despite being sold as a Garden View, we had clear sight of the sea even if halfway back in the resort.”
“This was an absolutely magical experience from beginning to end!
A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens.
With a softly curved pool bar seating and shade the atmosphere was wonderfully enchanting.
The hospitality shown by the owner and staff was as kind and relaxed as it was professional, and each room was delightfully furnished.
We wanted to stay forever!”
“Very spacious clean rooms, and excellent staff! They were very nice and helpful especially Diego at the reception. They also lend you bikes, for example if you want to go to the Tulum ruins from
there. They also gave me a ride to the bus terminal for a much smaller fee than the taxis usually ask. Uber doesn’t exist in tulum and the taxis are very overpriced, so this was very helpful!”
“Location is super convenient to the main strip in town. The staff were AMAZING, they answered all of my questions super quickly, gave lots of helpful suggestions and recommendations. The property is quiet and pretty and calm, and I was super grateful for the drinking water dispenser in the upstairs kitchen to fill up my water bottle before heading out for the day. It's a great value, too, I would highly recommend and would stay here again if I come back to Tulum.”
“The staff is lovely and super helpful. Everything is clean and in good condition. The location is also great as everything in the city is at a walking distance. Loved the atmosphere too everyone is chilled and nice.”
“The location of the property and the layout was fantastic. The private man made beach with the Saltwater swimming pool filled with fish was lovely. It’s a stunning resort and surrounded in nature. The staff were exceptionally polite and friendly, especially Ruben at the taco bar and the staff at the Hacienda Mexican al a carte”
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