cleaning is poor+ reception staff take ages to answer a call

Stayed in November 2024

Over all my stay was good. However certain things were not welcomed. First and most upsetting was the deposit of 300 QR in case of destruction of the room. I was shocked for this. When I handed my Gold card for a deposit to block. The receptionist mentioned she would take it out and at my end of the stay would give me it back in cash. I did not except this since I was on in Qatar for three days and had no use for cash. After a long struggling wait. The manager made an exception. My room was very nice (43615) however the bathtub had hair in it when I was to take my shower. Also, the neighbor had his music very loud late at night and was unable to sleep. I called security and they handled it very professionally. The TV had very few English movies or channels. Just CNN. One of the days, there was work on the Carpet in the hallway. The workers finished and left the hallways in a complete mess for almost 12 hours. A simple vacuum would have made a great difference, in addition a very strong smell of Glue. Breakfast 30$ a breakfast was a bit high for the offering. The food was not great but not bad. The offering I felt was a bit poor and always the same. Perhaps fresh fruit (not cubed in a bowl) or french toast or Eggs Benedict. Pool was very spacious and nice. A bit far from tower 4. I was unfortunately asked not to take in my small bottle of water. I found strange as a hotel guest no water on such a hot day.

Stayed in October 2024

Special thanks for Mr. Rumesh ( housekeeper) for his unique service and help

All was very kind and cheerful Special thanks for Mr. Shahid ( Receptionist) he was very cooperative

Stayed in September 2024

Furniture looks a little bit old Breakfast did not include much of varieties They gave me a room on 34th floor so I needed almost 5 minutes when going down Hotel couldn't book for me taxi to airport

Room is spacy Bed is comfortable Includes complimentary espresso , waters, and all toiletteries The supermarket is close to the hotel and some restaurants

Stayed in September 2024

Parking is difficult, room was smelly, staff were too slow handling customers

Location is great

Stayed in September 2024

Beach view

Good staff , and facilities

Stayed in September 2024

When we arrived, no one was available to help us with our luggage. Despite requesting assistance, we were not attended to, and we noticed that others were being helped. Additionally, during checkout, we waited for 10-15 minutes because the receptionist seemed unsure of what to do and frequently asked the receptionist next to her for help. On a positive note, the male receptionist was very helpful and provided excellent assistance.

Swimming pool

Stayed in August 2024

Rate

Pool

Stayed in August 2024

The smell of the room was vinegar smell

The view , the room , special thanks to mr. Hoblish if im not mistaken who did the check in for me he upgraded my room to floor 33 it was amazing and im coming like every week thanks so much.

Stayed in August 2024

The towels issued from Sauna and Pool area smells unsanitized.

This place is old but gold. The staff were so kind and approachable. My friend was given a slice of chocolate cake on plate because it was her birthday when we booked the room. The neighborhood feels safe and there are restaurants, coffee shops and a grocery store where essentials are readily available.

Stayed in August 2024

Cleanliness

Breakfast

Stayed in August 2024

Everything

Stayed in August 2024

Cleanliness

VIEW

Stayed in August 2024

Bathrooms need more works and care its getting old

Many activities and stores nearby and nice family place

Stayed in August 2024

nice see view from my room

Stayed in August 2024

Room sea view swimming pool for kids

Stayed in August 2024

It’s not clean perfectly the toilet Ewc the flashers problem low power water

The facilities this perfect specially the pool and gym Etc…..

Stayed in August 2024

I couldn't figure out the aircon, and my TV wasn't working properly. To be fair, I could have asked the staff for assistance but I was there for a short time. My view was also just of another building.

The room was spacious with a huge comfortable bed. The bathroom was clean with good facilities. The location was central and there was a shop and some restaurants downstairs. My favourite part of my stay was the breakfast! I really loved the food and was happy I paid extra for it to be included.

Stayed in July 2024

if your checkin for pleasure and other room is residential you cant even watch tv because of noise need to address reception not to give room for Pleasure next to the room resident

i like the breakfast

Stayed in July 2024

I like the location, near Metro stations

Stayed in July 2024

As mentioned the windows were a bit dirty. The bedding had a few dirty spots and the mirror in the bath room with the light did not work. But still had a great stay. Thank you.

Wow amazing hotel. Has everything you need. My mom loved it as a tourist. The shopping at the hotel mini super market. The location is the best. The view was amazing. Loved it. The windows were just a bit dirty could not take nice photos of all the beautiful lights. Staff is great. 5 star service. Thank you so much. Already booked again for next trip.

Stayed in July 2024

SMALL

ROOM

Stayed in June 2024

the 300 QR insurance deposit

pool and food

Stayed in July 2024

Parking is crowded and complicated Check out procedure

Cleanliness

Stayed in June 2024